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3.2
1 review
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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They obtain publicly available contact lists (that's ok). But when they sent us hard copy junk mail based on it and we requested to be removed from their junk mail list, they refused. That is illegal, and we conveyed that information politely to them but they still refused. This company is unethical.
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
