Battery Store Reviews 19

TrustScore 4.5 out of 5

4.5

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Company details

  1. Battery Store
  2. Electronics Store

Information provided by various external sources

Battery Store stocks a wide range of batteries – automotive, marine, golf, security etc, online and in-store. Click here to talk to one of our battery experts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Helpful and knowledgeable advice from…

Helpful and knowledgeable advice from company, rapid dispatch of battery.

16 April 2026
Battery Store logo

Reply from Battery Store

Thank you for your review. We are always happy to assist with any queries to ensure you get the most out of your batteries!

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Caravan Leisure Battery

Easy to find the Battery I needed on the website. Fast delivery, and well packaged.

7 April 2026
Battery Store logo

Reply from Battery Store

Hi Robert,

Thank you for your kind feedback. We appreciate your support and hope to see you again soon.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Ordered a new battery before 2pm and…

Ordered a new battery before 2pm and was fitted to the bike in less than 24hrs. Regular updates and kept me in the loop until the package was delivered, great work guys.

2 April 2026
Battery Store logo

Reply from Battery Store

Hi Darron

Thank you for your very kind review!

Have a great ride

Ben
Batterystore.co.uk

Rated 4 out of 5 stars

Quick delivery

Quick delivery. However the description on website was different to what I received. I had to call to query this and was told they were the same type. It would have been good if their website reflected this.

31 March 2026
Battery Store logo

Reply from Battery Store

Thank you for your review, we're glad to hear the delivery was smooth.

Apologies for the confusion around the product. The battery you received is simply an upgrade of the model you ordered and should provide improved performance.

We will amend this on our website for clarity in future.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Can't fault this company

Can't fault this company, got the right batteries, ordered before 2 got them the next morning, excellent service.

20 March 2026
Battery Store logo

Reply from Battery Store

Hi Russel

Thank you for your review, very kind. If you ever require any technical assistance or support, please feel free to call us!

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Item as described

Item as described, well packaged and delivered promptly.

20 March 2026
Battery Store logo

Reply from Battery Store

Thank you for your review Colin! We're glad all went well with your order.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Fast delivery

Quick delivery. Well packed.

5 March 2026
Battery Store logo

Reply from Battery Store

Thank you for your review and support. We look forward to assisting again in the future.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Would use again, very pleased

was kept in formed as to what and when thing were happening with my order, and was totally on time with delivery and was all as expected. my only comment would be it was not clear if or how long the batteries might need charging.

5 March 2026
Battery Store logo

Reply from Battery Store

Thank you for your kind review.

We are very pleased to hear you were happy with the service and that your order arrived on time as expected. If you ever have any questions about charging or getting the best performance from your batteries, please feel free to give our team a call and we will be happy to help.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Easy purchase

Easy purchase, fast delivery, well packed.

3 March 2026
Battery Store logo

Reply from Battery Store

Thanks for the great feedback! We're glad your order arrived quickly and safely.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Delivered next day.

20 February 2026
Battery Store logo

Reply from Battery Store

Thank you for your review! We're glad to hear your order arrived quickly and appreciate your support.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service. Great product

26 February 2026
Battery Store logo

Reply from Battery Store

Thank you for the kind review!
We're really pleased you’re happy with both the product and the service.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Fast prompt delivery and item was a…

Fast prompt delivery and item was a slightly higher spec than ordered.

25 February 2026
Battery Store logo

Reply from Battery Store

Thank you for your review!
We're really pleased to hear you were happy with the fast delivery and that the item exceeded expectations. We always aim to provide the best available specification where possible.

We appreciate your support and hope to assist you again soon.

Ben
Batterystore.co.uk

Rated 5 out of 5 stars

Quick delivery

Ordered a battery on Friday, delivered on Monday! Great service! Thank you

22 December 2025
Unprompted review
Battery Store logo

Reply from Battery Store

Thank you for your kind review!

We're pleased to hear you were happy with our service, and look forward to assist you further in the future.

Kind regards,
Ben
BatteryStore.co.uk

Rated 1 out of 5 stars

Bloody useless

Bloody useless. Tried to bum me off with false info from one of their products that was under guarantee

3 January 2025
Unprompted review
Battery Store logo

Reply from Battery Store

Hi Rob,

Thank you for your feedback. Our warranty covers manufacturing faults, but does not cover damage caused after purchase or issues outside the warranty period.

We understand this can be frustrating, and while we’re unable to offer a replacement in this case, we always strive to provide clear information and support to our customers.

Kind regards,
Ben
BatteryStore.co.uk

Rated 5 out of 5 stars

Top Drawer Service, Great Price & Efficient Delivery

I regularly order batteries from a variety of Battery Suppliers. I’ve used The ‘Battery Store’ for the first time this week and what an amazing experience.
I called up with a query and unusually for this industry I was able to get through first time and speak to a very helpful and pleasant man, Mat who assisted my with my queries.
Having placed the order, it was delivered efficiently and communication was excellent throughout. The batteries were well packaged and all arrived safely with no damage.
An excellent first experience. A great price, efficient delivery and top drawer service.
Thoroughly Recommended

26 January 2024
Unprompted review
Battery Store logo

Reply from Battery Store

Hi Steve,

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with us, and we’ll be sure to pass your compliments on to Mat.

It’s great to know your order arrived safely and efficiently, and that our team was able to help with your queries. Your recommendation means a lot to us!

We look forward to serving you again soon.

Kind regards,
Ben
BatteryStore.co.uk

Rated 1 out of 5 stars

Rang inquired about a new battery and…

Rang inquired about a new battery and as soon as I said it was for a motorcycle he hung up the phone. I tried again but after a few rings it was cut off without answering.
Why are they in business if they won't talk to customers.

28 March 2023
Unprompted review
Battery Store logo

Reply from Battery Store

Hi Jim,

We’re very sorry for the experience you had when contacting us in 2023. This behaviour does not reflect the standards we uphold, and we’ve made improvements to ensure it does not happen again.

We sincerely apologise for the frustration this caused at the time. As a gesture of goodwill, we’d like to offer you 10% off your next purchase.
Please contact us at Sales@Batterystore.co.uk to redeem this, and we’d be happy to assist with any battery queries.

Kind regards,
Ben
BatteryStore.co.uk

Rated 1 out of 5 stars

They quote next day delivery

They quote next day delivery, this is day 3 and my order is still awaiting shipment, need a battery fast, this is not the place to order from, they also do not answer emails.

21 April 2022
Unprompted review
Battery Store logo

Reply from Battery Store

Hi Andy,

We’re very sorry for the delay you experienced with your order back in 2022. At the time, this did not meet the standards we aim to provide, and we sincerely apologise for the frustration caused.

Since then, we’ve made significant improvements to our shipping and customer service processes, including faster order processing, more reliable dispatch, and improved communication with customers to ensure timely delivery.

If you have any current battery needs, please contact us at Sales@Batterystore.co.uk and we’ll be happy to assist.

Kind regards,
Ben
BatteryStore.co.uk

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