Batterysharks Reviews 289

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Asked for a quote in their online store, got a quote answer back via email with no part numbers, just a total including shipping. Then it took 4 days to get them to answer the phone so I could order f... See more

Rated 1 out of 5 stars

Bought 30 replacement UPS batteries a little over a year ago, last one just failed this week. Also the customer service rep I spoke to when initially placing the order was a bit rude when asked if the... See more

Rated 1 out of 5 stars

Would rate lower if it was possible. Customer Service is a JOKE. Asked the supervisor to speak with someone in management, he refused. Ordered batteries 5/9/2023, still have not received them. Cal... See more

Rated 1 out of 5 stars

Called customer service to verify they actually have the battery I need in stock since it doesn’t show they sell it on their website but Amazon says they do. The guy refused to check saying if it’s on... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

Batterysharks.com offers sla battery, sealed lead acid, alkaline, nicad, and lithium replacement batteries for your emergency lighting, ups, fire, security, scooter, wheelchair, and other needs.


Contact info

1.8

Poor

TrustScore 2 out of 5

289 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The two SigmaTek 12V 9Ah batteries…

The two SigmaTek 12V 9Ah batteries arrived only 4 and a half days after the order was placed and cost half as much as another brand name purchased locally. The batteries they replaced lasted approximately two years in light duty UPS service. I will be absolutely delighted if the SigmaTek last at least two years in the same application as the original batteries. Thanks for a wonderful online purchasing experience.

18 January 2019
Unprompted review
Rated 2 out of 5 stars

The battery I ordered a few weeks back…

The battery I ordered a few weeks back has failed. It is a back up battery for my home cable service. The one it replaced lasted several years. This is not a very good example of service. I will have to purchase another one from a local battery store. Maybe you all better check the shelf life of your batteries.

18 January 2019
Unprompted review
Batterysharks logo

Reply from Batterysharks

We are sorry to hear that you received a defective battery, usually our batteries last 3-5 years in stand by applications. Please contact us at order@batterysharks.com or 800 657 1303 with your order number for the warranty procedure.

Rated 4 out of 5 stars

This is my 1st time ordering from…

This is my 1st time ordering from BatterySharks. The pricing was good,shipping was fast and the battery was packed very securely. CS kept me apprised of what the status was of the order; which was great. They had sent me an email today that the battery was delivered but it had not arrived at the time of the email. It was due in by the end of today and it did indeed arrive when the tracking said it would. I called into CS to let them know that the battery had not arrived and I was checking to see if it was delivered and someone took it before I saw it. The gentleman I spoke with this morning had no idea that the email was sent and had no idea what I was talking about. His English was very hard to understand too. Besides that; I don't have any issues with CS or the battery. My old battery is fading fast and this new battery will be my backup when the other one finally dies. The battery looks great and I don't foresee any problems with it. When I put it into service and am having any issues; I'll contact CS.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

No complaints, will be back!

I needed a battery quick and cheap, so decided to give these guys a chance. The battery shipped really fast and arrived on time. I didn't expect much for such a cheap battery to be honest, but it fit perfect and works great so far! I have zero complaints, and will be back in the future!

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Fast Shipping

I have ordered from Batterysharks for over 3 years now and they have always provided excellent service and fast shipping speed. I have ordered over 5 different AGM batteries that fit perfectly and were fully charged. I have already recommended them to 4 people and will recommend them to more!

18 January 2019
Unprompted review
Rated 5 out of 5 stars

I ordered two different batteries and…

I ordered two different batteries and they were out of stock on one of them. The rep called and suggested a different battery that was less expensive and promptly refunded the difference to my credit card.
Great company quick shipping! Thanks

18 January 2019
Unprompted review
Rated 5 out of 5 stars

service quality from the past

Great price on my generator battery, very fast shipping. The battery arrived damaged from shipping, I called batterysharks and got help from a very nice guy that talked in clear English, two days later UPS dropped of a replacement, no problems or core return they just made it right. You just cant do better than that.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Best price and quick delivery!

I ordered batteries from you for our emergency exit lights in 2012 as I found the invoice from that time. So here it is in 2019 and I go to replace these again and Battery Sharks once again had the lowest price and it was easy to order these from your web site. I ordered these and a few short days later they arrived. Hard to find a problem with any of that! I'm completely satisfied.

18 January 2019
Unprompted review

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