Battery Group logo
Visit website

Battery Group Reviews 

4,883
•
TrustScore 4 out of 5

3.9

Auto Parts Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 190 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the competitive pricing and efficient, fast delivery service, with items often arriving promptly. Many reviewers also find the service professional and helpful, contributing to a positive purchasing experience. However, some reviewers were not happy with product quality, reporting instances where batteries failed prematurely or were faulty. Concerns were also raised about customer service responsiveness and delivery issues, with some people experiencing longer than expected times, significant delays, or items not arriving, alongside difficulties with incorrect product recommendations or refund processes.

What people talk about most

Product

People report ambiguous experiences with product quality and suitability. Many customers praise the products... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Customers had positive experiences with price, consistently finding products to be very affordable and... See more

Service

Reviewers mention ambiguous feedback about service, with many praising the speedy, efficient, and polite... See more

Order

Consumers find the ordering process to be ambiguous, with many praising its ease and speed, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

great service overall, reasonable prices and great quality. Sometimes delivery takes longer than stated and VAT invoice requests are ignored, or not sent otherwise it would be 5 stars

Rated 5 out of 5 stars

Battery group fantastic team used to buy a US5000 Pylontech battery all went very easy. Delivery service as expected on the day they stated I will definitely be using them again. Main reason trusted,... See more

Rated 5 out of 5 stars

Ordered this battery for my old RAV4 VX which has a lot of electrics on it, including satnav, dvd players, air conditioning and such like, replaced my battery after 5 yes with the same make. It fits l... See more

Rated 5 out of 5 stars

Excellent service as usual. With them being local to me I always arrange to collect and their range and prices are second to none. Hayley in customer services handled my price match query and I was... See more

Company details

  1. Auto Parts Store
  2. Auto Machine Shop
  3. Battery Store
  4. Car Battery Store

Written by the company

Welcome to Battery Group! We distribute a wide range of batteries from brands such as: Duracell, Panasonic, Varta, Energizer, Tadiran, Saft and many more. Our ethos is to create a customer focused environment where you can find, purchase and enjoy the products you need to make sure you, and your equipment remain switched on. So let us switch off stress and browse our range of batteries.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,883)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look