Battery Buddy Reviews 

261
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and product quality. Customers consistently highlight the competitive and reasonable prices, often noting that they are better than other online retailers. The ordering process is described as easy, with a clear and user-friendly website that helps people quickly find what they need. Many people also appreciate the prompt and fast delivery, with items arriving quickly and well-packaged, often with free shipping. However, some customers experienced delays in receiving their orders, attributing these issues to the postal service rather than the company itself. A few others also felt that a product they purchased was not a suitable replacement for their watch, and some noted the absence of an expiry date on the battery or packaging.

What people talk about most

Product

Customers had positive experiences with product, often praising the good quality and reasonable prices of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Price

People report positive experiences with price, consistently finding them to be very reasonable and... See more

Service

Customers consistently note positive experiences with service, with many expressing satisfaction and stating... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A good selection of small batteries at competitive prices, including the watch batteries that I was looking for on BB's clear and easy-to-navigate website. Products arrived promptly via Royal Mail 2... See more

Rated 5 out of 5 stars

Bought a replacement watch strap buckle from Battery Buddy. Queried size to make sure it was suitable and got fast response. Price including postage was very reasonable, part arrived quickly, good qua... See more

Rated 5 out of 5 stars

Needed battery for watch, easy ordering fantastic price for two quality batteries. Very pleased with service, items well packaged and prompt delivery even with the bank holiday weekend, well done

Rated 5 out of 5 stars

Watch batteries i wanted were in stock. Ordered on Monday and delivered on Wednesday by royal mail 2nd class post. The price of batteries with free delivery i consider Fantastic service. Will use... See more


Company details

  1. Battery Store

Written by the company

Supplier of watch batteries from leading brands including Seiko, Maxell and Renata, a wide range of leather, silicone and rubber watch straps, watch related accessories including spring bars and replacement buckles and household batteries from Energizer, Duracell, JCB and Panasonic. Free UK delivery, bulk discounts and same day dispatch on every UK order.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(261)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have ordered from this company before…

I have ordered from this company before and received the batteries promptly. On this last occasion they gave much appreciated advice about a watch that did not work despite putting in new batteries. The watch is now in the rubbish bin!

2 March 2026
Rated 5 out of 5 stars

A wide range of batteries at good prices.

A good selection of small batteries at competitive prices, including the watch batteries that I was looking for on BB's clear and easy-to-navigate website.
Products arrived promptly via Royal Mail 2nd class post.
I've used BB before, and will likely do so again.

23 February 2026
Rated 4 out of 5 stars

Order finally received

I eventually received my package today. Did not expect it to take so long but understand there were problems with Royal Mail.

2 December 2025
Battery Buddy logo

Reply from Battery Buddy

I can see from tracking that your order was delivered the day after this review was left and was it dispatched by us 45 minutes after your order was placed.

Royal Mail have experienced significant and numerous delays this week which were posted on their website and also in the national press. This occurred due to staffing issues in many locations across the country on the run up to Christmas.

I apologise on Royal Mail's behalf for their failure to perform as expected and I am pleased to see that your order has now arrived.

Rated 5 out of 5 stars

Great Service

Quick and reliable service to a problematic location. Will continue to purchase from Battery Buddy with confidence.

10 November 2025

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