Battersea Reviews 

We recently adopted the sweetest boy cat from Battersea! They were amazing throughout the whole adoption process. So helpful, patient and friendly from our first enquiry till the day we took him home. All staff were so efficient, informative and enthusiastic. A special thank you to Sophie as she was the one who mostly dealt with us. We would not hesitate encouraging people to adopt from Battersea!

So much fir "we never put ab animal down except as a last resort " nothing but BS , I have a 18 month old french bulldog that's healthy except he needs an operation on his ears that I can't afford so I decided to see about rehoming him to give him the care he needs , I got a phone call telling me they'd only take him on a consented euthanized agreement, no way am I going to let him be killed by battersea, all BS press, should have on their website well kill your pet deciding on money , disgusting parasites

We cannot state enough how positive an experience rehoming our Battersea dog has been. The team around Elmo was so professional, patient and had such genuine affection for all their dogs. We felt very supported during the process, and were given all the time we needed to decide. The follow up has been excelente too and, above all, Elmo has been the best decision we could have made - thank you Battersea for our gorgeous dog❤️

Battersea are just amazing!
We’ve just adopted two kittens and they are perfect. Thanks Battersea (Old Windsor) for all the help and support in our first couple weeks of having them. We wouldn’t suggest anywhere else to get a cat from!

We had a great experience adopting Bluey and Bandit, with the guidance and help of Chloe , also the wet that gave is necessary information ,we happily got our kittens and enjoy them dearly!
You will need to register for adoption, choose a pet to adopt then you will be contacted by one of the staff and begin the process that will be quick .

Battersea old Windsor staff very helpful and listerned to my idea of a ideal cat the website pointed a certain cats the viewing of the cat was short but the process protects the cat after a night of thought a further visit I have a new companion the support towards me and my cat is ongoing and welcome I highly recommend battersea dogs@cats to the wider community looking to rehome

We found all the staff at Battersea Old Windsor helpful, friendly and knowledgeable. The
Process of adopting our dog was seamless and their advice invaluable. We highly recommend you consider Battersea for your rescue dog. We don’t live locally to any of the Battersea sites but saw a dog on their website. After completing their adoption application the dog we saw was one that fit our profile. We went to meet her and collected her two weeks later as she was under a course of antibiotics for an ear infection. She is a fabulous dog and we’re so happy we made the trip.

The site at Old Windsor is beautiful and the staff were so friendly and welcoming. The dogs are so well cared.

A truly amazing place the staff so kind caring people and caring for all the animals they have the best for everyone thank you for our awesome dog she is perfect

Everyone at Battersea has been brilliant throughout. We are now looking forward to many happy years with our little girl

The experience was very good. We were given all information, medical information and advice on everything that is needed to re home our beautiful little Sparky. We had lots of time to sit and let him familiarise his self with us. We also had a lot of time alone with him. We bonded with him straight away.
Excellent experience

Lovely process from start to finish. Couldn’t be more helpful and approachable.
Good care taken of the animals too. Thoroughly checked and medical attention is reassuring.

I visited the online shop to see what I could purchase and donate .. I ordered an iron on badge / pin badge and bandana .. the only thing I cannot find fault with is the pin badge .. the iron on badge had a small amount of glue stuff in the centre so when ironed on the edges curled up .. the bandana I don’t know what sort of animals neck it could fit round although the picture displays a dog wearing one ! .. I am more than happy to donate to this charity , Paul O’Grady who I loved put his name to it , but I don’t like being exploited! , these small items cost £4 to deliver , and came in a large envelope , where a small envelope would of taken them .. it all cost £15 , which I would have happily just donated .. I e mailed them but no reply ! .. I know this charity relies on donations from kind people in order to run , but don’t take the mick !

We are beyond grateful to all at Battersea for letting us have our beautiful little Nellie.They made everything so easy & are on hand with lots of helpful advice .
They do such amazing work & this is our 3rd rescue from them..I would give more stars if I could
Thankyou

We were extremely impressed with the professionalism of all the staff at Battersea. We appreciated all the detailed information about our cat’s background and medical history. We also were so thankful for the food and litter samples as well as some other things that belonged to the cat - blanket and igloo.

I ordered two super cat bowls from them when they came I questioned the size as I wanted wide drinking bowls for my cats as they don't like their whiskas touching the sides . The bowls were small I had mistaken the size given it said 250 ml I thought it was 250mm . Their advert did not state size was volume not width when I questioned the advert for not being clear I got no response , their first email was if I didn't like them send them back and of course pay the postage. Not nice people to do business with I'm keeping to E-Bay money back guarantee

Nice experience and amazing location for the rescued pets

came to see a puppy called pilot at old windsor on thursday 13th june. expectations were high and we were all very excited. we came as requested,as a family,my wife,myself and my 10 yr old autistic son.we were greeted and made welcome.we were shown to a room where we all met Pilot the 7 week old puppy. he was beautiful and we all agreed he was coming home. i mentioned we were getting a cat at the end of july,which did seem to be a problem. the lady advised us to check out there website to see how to introduce cats and puppies. we left after the paper work was done and arranged to pick \pilot up mon?tue. ten minutes later we were told we couldnt have the puppy if we were getting a cat. my son and wife were destroyed my son took it so bad. i was told if we dont have the cat we could have the puppy. i phoned the next day and said no to the puppy.its hardly surprising battersea have so many animals they cant rehome.so very unproffessionaly dealt with. i will never try to rehome any animal from any of these places ever again.the stress on my family that day was unbelieveable. i will never put them through that experience again.the follow up the next day wasnt any better. my advice to anyone wanting a pet is avoid battersea and places like this. choose your own pet

Wonderful experience especially as the final outcome was taking a lovely dog home the same day as visiting !
Staff were very friendly welcoming and helpful Both Emma and Caliph helped enormously with their care knowledge and help ! There was no pressure time wise or how we were feeling Bruno soon gelled with us which was so wonderful and made us very happy
The surroundings to meet Bruno were very relaxing which made this such a lovely time

I adopted Ernie, he was a perfect match for me and the process was easy and I was supported through it all by Sophie who was wonderful. Thankyou