Basement Masters Reviews 5

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Construction Company

Written by the company

Basement Masters is one of London’s leading Basement specialist’s. We have been established since 2004 and have been involved with hundreds of basement construction projects in both new and retrofit basements. With our many years of experience and expertise, in both the design and the construction of basements. Our Team of dedicated construction professionals have acquired many industry qualifications, along with decades of experience specialising within the basement sector. These can be called upon to help deliver the most challenging of projects. We offer the perfect one stop shop for your proposed new basement. Our in house team can take care of all the requirements, which include, architectural design, structural and geotechnical engineering and design, construction of the reinforced concrete shell, structural steels works along with the waterproofing design and installation, right through to quality finishes in the fit out. Most properties can be converted and very careful consideration is given to ensure that your basement conversion is carried out to a high standard that will enhance and compliment your existing property. We pride ourselves in the production of imaginative and practical designs to both expand and enhance your living space.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Basement Masters... Clue is in the name.

I recently had the pleasure of working with Basement Masters to complete a basement in my 200-year-old home. The process was long and complex, but I was impressed by the company's experience and knowledge in this area. They helped me navigate the architectural and legal side of the project, including dealing with party wall agreements and other building issues.

Despite the added challenges of Covid lockdowns, the Basement Masters team remained dedicated and delivered on their promises. I was impressed by their commitment to excellence, even in the most difficult circumstances.

The finished product is a high-quality basement that has added significant value to my home. The craftsmanship is exceptional, and I can honestly say that I have no complaints about the team or their work. While there may be cheaper providers out there, I firmly believe that you get what you pay for, and Basement Masters' fair pricing reflects the expertise and skill that they bring to every project.

Overall, I would highly recommend Basement Masters to anyone looking for a top-notch basement contractor. They truly exceeded my expectations and I am confident that they would do the same for any future clients.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Five star basement conversion.

Eric, Marian, Ricardo and the team did a fantastic job of converting our basement to create 2 additional bedrooms and a bathroom.
They worked efficiently and finished the job ahead of the estimated completion date.
Ricardo did an excellent job of admin ie planning permission, building regulations and communications etc. and I would have no hesitation in recommending Basement Consulting Ltd if you are thinking of having a basement conversion.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Basement Masters highly recommended

Basement Masters Ltd were employed to construct the basement for a new build project. They were very helpful and supportive from the start, not backing out of any tedious tasks they completed the job within the agreed time and to a very high standard.

They consist of a very experienced team and this has given us comfort to put them forward for other projects alike.

From a professional I would highly recommend them.

9 October 2022
Unprompted review
Rated 5 out of 5 stars

Pleased with work

We had our basement enlarged which required digging out by hand. This was a hard and laborious job. We were impressed by the dedication of the team who remained good-humoured under conditions that were initially cramped and back breaking. Stage payments were made smoothly and we are pleased with the result. Would recommend.

6 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look