Base Camp Holidays Pvt. Ltd. Reviews 58

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We couple went for 10 days Nepal Tour in feb 2025 through Base Camp Holidays Pvt. Ltd, who well planned our itenary to cover major place from Kathmandu to small town of Tilaurakot. Their service... See more

Rated 5 out of 5 stars

I booked the package for 17 nights and 18 days for Nepal Trip. Great experience overall and team planning, coordination, Transparency was simply superb. Drivers allocated special mention Ram Chandra w... See more

Rated 5 out of 5 stars

Base camp tours planned for our trip to Pashupatinath and Muktinath Mandirs. In addition Mount flight over Himalayas. Flawlessly executed by Base Camp Tours and support through out the trip was top no... See more

Rated 5 out of 5 stars

Me and my brother had a complete package last week to visit MUKTHINATH TEMPLE DARSHAN from Katmendu Airport to Katmendu Airport (via Pokhra to Jomsom to Muktinath & back) thru Air. All the services (... See more

Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Tour Agency
  4. Tour Operator

Written by the company

Base Camp Holidays Pvt. Ltd. Is Working From The Year 2014 With The Goal Of Providing Excellent Service At Affordable Prices. Offering Almost All Trekking, Hiking, Adventure, Pilgrimage Tours Packages In Nepal And Tibet. We Have Our Own Guides And Drivers Who Work For Us Full Time And All Of Them Speak Excellent English. In Addition, We Have Office Both In India And Nepal So Can Always Be Contacted.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

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Rated 5 out of 5 stars

Our trek to Mardi Himal will always…

Our trek to Mardi Himal wasn’t just a trip—it felt like a turning point for us.

We’re from India, and this was our first time planning something like this on our own. Flights, stays, a completely new country—it was exciting, but also a bit overwhelming. While searching, we came across Base Camp Tours. We did speak to a few others—some cheaper—but these guys felt more reliable, more responsive, and just… right.

We had a lot of questions. And they never rushed us. They patiently guided us through everything—what to carry, what to skip, where to spend, where to save. At that point, Nepal had its own uncertainties, and we were honestly a little anxious going in without knowing anyone there. But their clarity and reassurance made all the difference.

We landed in Kathmandu, and the same night headed to Pokhara. That’s where we met Chandra—our guide—and Reman, our porter. From the first interaction, Chandra just felt dependable. He took us through gear rentals, but what stood out was how mindful he was of our budget. He didn’t push unnecessary things—only what truly mattered. He knew exactly what we should rent and what was worth buying, especially since we weren’t regular trekkers.

We had planned this trek around New Year’s. On the night before our summit, I made a last-minute request to Chandra for an anniversary cake for my girlfriend. No hesitation, no overthinking—he just made it happen. That small moment meant a lot more than I can explain.

The trek itself… tested us.

What’s considered an “easy” trek didn’t feel easy at all for us. Especially for my girlfriend. But Chandra and Reman were incredible through it all. They didn’t talk much—but somehow always said exactly what was needed. The kind of encouragement that comes at the right time, in the right way.

We were supposed to finish in five days—we did it in four. Not because we rushed, but because everything was so well planned and paced.

On the way down, things got really tough. Long hours, a painful blister from new shoes—it was a lot. And that’s where Chandra showed who he really is. He took care of her with so much patience and warmth, like she was his own. In some stretches, he even physically supported and carried her through. Not once did he make it feel like a burden.

At the same time, he knew exactly when to push us—just enough to keep us going, never too much.

Reman, quietly in the background, carried most of our load the entire time. Steady, strong, always there. You don’t always notice it immediately—but without him, this wouldn’t have been possible.

From warm, simple stays to comforting home-cooked Nepali meals after exhausting days—everything was taken care of in a way that felt genuine.

We came back tired, but happy. And more importantly, we came back feeling like we had been looked after.

Some trips are about the destination. This one, for us, will always be about the people—Chandra and Reman.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Iconic Nepal Experience

I booked the package for 17 nights and 18 days for Nepal Trip. Great experience overall and team planning, coordination, Transparency was simply superb. Drivers allocated special mention Ram Chandra was excellent. Covering all the planned toured items and sometimes more is great planning. Special thanks to provide great hotels to stay and always exceeded my expectations. I surely recommend my friends to have a pleasant experience with Basecamp tours

17 March 2026
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience traveling…

It was a wonderful experience traveling with Base Camp Holidays Pvt. Ltd. for Kailash Manasarovar Yatra.
Definitely recommend them for anyone interested in Outer Kora Parikrama of Kailash Parvat.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Kailash Mansarovar Yatra Aug 2025The organised the trip efficiently with…

The organised the trip efficiently with great comfort. The food and accommodation was excellent. The support staff was very cooperative caring and polite. It was a great experience with Base Camp Holidays and recommend everyone to opt this travel Co. for Nepal &Kailash tour. Mr. Kapil Bhata is very nice person and I wish to visit again next year with Base Camp.
Har har Mahadev

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Kailash Mansarovar Yatra. Disappointing experience.

We have completed our Kailash-Mansarovar Yatra booked through Basecamp Tours ( Base Camp Tours Pvt Ltd.).The tour was scheduled on 3rd Sept,2025 as the reporting date at Kathmandu,Nepal and actual Yatra was slated to begin on 5th of Sept,2025. However on the pretext of non-availability of accommodation at Nyalam,Tibet (despite confirming our booking by way of payment of advance as early as 4th August, 2025) the Yatra started from Kathmandu on 6th Sept,2025 .
Facilities of lodging at different places en-route from and to Kathmandu and other arrangement wise the Yatra was total disappointment.
Everyday the start of the journey was considerably delayed resulting in late night arrival in next City.
At the time of booking it was assured that the entire group embarking on the Yatra under the Base Camp banner would consist of maximum of 37 Yatris. But in Nepal-China border our group was merged with 2 ( Two) other groups of other travel agencies/Tour Operator under the control of one Kathmandu Holidays and it became a group of 105 ( One Hundred and Five) Yatris. In other words after taking the bookings we were handedover/sold to Kathmandu Holidays by Basecamp Holidays. In the so merged group there were guides of other travel agencies but there was no one from Basecamp tours to look after the guests/Yatris of Basecamp Holidays. We were put at the mercy of the guides from these other groups.
After facing lots of difficulties in Chinese immigration centre we reached Hotel at Nyalam (our first stop in China) at just about before midnight on 6th September. Out of 105 guest some guests/Yatris were allotted rooms( Of course none from the Basecamp Tours had such privilege ) . 50 ( Fifty ) of us were accommodated in a dormitory. For the dormitory there were 4 common toilets. 2 for ladies,2 for gents. Gents toilets were fitted with half a door without any lock, i.e these could not be bolted from inside.
At Deraphuk 6 ( Six) of us were accommodated in a 5 bedded bed room. Despite repeated request we were not provided the 6th pair of pillow and blanket.
It was observed at Darchen and Yam Dwar from where the Parikrama started guides were more interested in arranging Porters, Horses, Rescue vehicle, Visit to Astapada hills at exorbitant prices fleecing the helpless Yatris.
What we have observed that smaller groups of around 40 guests were well managed and they did not face any problem as far as arrangement of accommodation is concerned in Tibet side.
We feel all our problems started when Basecamp Holidays handed us over/sold to Kathmandu Holidays without any intimation to us and without any guide/representative from Basecamp Holidays when we started our journey from Nepal to China.
However though we frown upon the management and Officials and Officers of Basecamp, the Cooks and helpers must be complemented for providing hot and freshly cooked food despite logistical problems, all done by them with hearty smile and gentle demeanour.

3 September 2025
Unprompted review
Base Camp Holidays Pvt. Ltd. logo

Reply from Base Camp Holidays Pvt. Ltd.

Dear MANISANKAR BARDOLOI,

We sincerely appreciate you taking the time to share your detailed feedback regarding your recent Kailash-Mansarovar Yatra. We value all our customers' experiences, and we are truly sorry to learn that your trip did not meet your expectations, particularly concerning the accommodation, delays, and group management.

We understand your frustration, and we want to assure you that we are taking your comments very seriously. We recognize the importance of consistent service and clear communication, and it is clear that we fell short in several areas during your journey.

Regarding the specific points you raised, we would like to offer some clarification, while also acknowledging the shortcomings. The situation you described, particularly concerning the merging of groups and the issues with accommodation at Nyalam, arose from circumstances that were, at the time, largely beyond the direct control of our agents operating in Nepal. There have been instances where unforeseen logistical challenges and last-minute changes from local partners have impacted the planned arrangements, and we regret that this directly affected your experience.

We are currently reviewing our operational procedures and partnership agreements in light of your feedback. We are also in the process of thoroughly checking the relevant advisories and internal communications that were in place at the time of your Yatra, specifically concerning the changes you experienced. This will help us to understand the full scope of the issues and implement corrective measures to prevent similar situations in the future.

We want to reiterate our apology for the difficulties you faced, especially the lack of a dedicated Basecamp Tours representative after the border crossing. Your observation about the well-managed smaller groups is also noted, and we are re-evaluating our strategies to ensure that all our groups, regardless of size, receive the highest level of service and personal attention.

We are, however, pleased to hear that our cooks and helpers received your commendation for their efforts in providing hot and freshly cooked food. We will certainly pass on your appreciation to them.

We are committed to improving our services and ensuring that our future Yatris have a seamless and fulfilling experience. We would appreciate the opportunity to discuss this further with you directly if you are open to it.

Basecamp Tours

Rated 1 out of 5 stars

Kailash Manas Sarovar…trip by Basecamp tours

Hi,we went for Kailash Manas Sarovar trip arranged by Basecamp tours.
Mr Kapil and team were the one handling everything.
We went on September 3rd from Kathmandu.
There were 37 members, which increased to 105 members, as they bunched us with 2 other groups.
Then everything fell apart.
It was good till we were in Kathmandu.
Next wherever we went ,it was like a herd of animals ,no washrooms. No privacy.
This is for almost 8 days.
I will request ,any traveler who needs decent settlement to survive ,basic washrooms with doors ,should avoid going with these guys.
Food ,the terrain ,oxygen levels are natural calamities, which no one has control over.
But taking people in a herd ,behaving as if we dont matter ,getting shouted at ,not being given any proper schedule, should not be done or I would say no one deserves such treatment.
The Sherpas who are there ,are all in one ,the same 20 people for 100 of us ,used to cook ,carry our luggage ,accompany us during Parikrama.
The so called Guide is missing most often than not.
Out of 105 ,only 15 could complete the Parikrama, the chosen lucky ones by Mahadev !!!
The others were dissatisfied ,disappointed by the tour people, who promised to give a decent support.
I would strongly suggest, please donot go by this tourand travels.
There are many more ,who have given decent food,decent places to stay ,all in all humane treatment to humans.

3 September 2025
Unprompted review
Base Camp Holidays Pvt. Ltd. logo

Reply from Base Camp Holidays Pvt. Ltd.

We appreciate your feedback regarding your experience with the Kailash Manasarovar trip. We understand your concerns and sincerely apologize for the inconveniences you faced during the tour.

We would like to clarify that the challenges encountered were largely due to circumstances beyond the control of our agents operating in Nepal. We strongly urge you to review the advisory issued by "The Embassy of India in Beijing for Indian citizens currently stranded in the Tibet Autonomous Region, China, while undertaking the Kailash Mansarovar Yatra organised by private tour operators via Nepal." This advisory specifically highlights that "The prevailing situation in Nepal has impacted the planned travel arrangements of the Indian citizens undertaking the Kailash Mansarovar Yatra."

This situation significantly affected the logistical arrangements for all groups during that period. While we strive to provide the best possible experience, external factors, as outlined in the advisory, can unfortunately disrupt even the most meticulously planned tours.

We are committed to continuously improving our services and value your input.

Rated 5 out of 5 stars

Outstanding Experience with Basecamp…

Outstanding Experience with Basecamp Tours!

Our Nepal journey with Basecamp Tours was truly unforgettable. From start to finish, everything was perfectly arranged — especially the comfortable and well-selected stays at every destination. Their attention to detail and commitment to quality made our entire trip smooth and enjoyable.

A special mention and heartfelt thanks to Mr. Shankar and Mr. Kapil for their continuous support and guidance throughout the journey. During the difficult times caused by floods and road closures, they stood by us every step of the way — constantly checking on our safety, coordinating travel plans, and ensuring we were well taken care of.

Their professionalism, prompt response, and genuine concern made a huge difference during the crisis. We truly appreciate their efforts and highly recommend Basecamp Tours to anyone planning a trip to Nepal.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Our Trip was a short one but well…

Our Trip was a short one but well planned and perfectly executed by maintaining the timing.particularly our Helicopter trip from Kathmandu to Mukthinath was very well executed in just about four and a half an hour. Our special Thanks to the South African Helicopter Pilot . Overall our short trip was very enjoyable. Thanks to BASECAMP Tours .

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Team Base Camptours were excellent…

Team Base Camptours were excellent supportive throughout my tour. In view of disastrous road due to natural calamities, their team made wonderful arrangements. Stay arrangements and timely food awesome. Communication skills of entire team are very effective. Excellent team management under the leadership of Shri Kapilji. Shri Kapilji is a very honest person and it is very difficult to find such a honest person in tourism industry

14 September 2025
Unprompted review
Rated 5 out of 5 stars

My holiday package tour to nepal

My holiday package tour to nepal through basecamp was excellent and enjoyable.Miss Savita has made a awesome itinerary for me.,and had removed my all doubts.I would like to thanks her very much.
Shiva has throughout very cooperative and listen very carefully towards their clients The driver khem and Ramachandran also good behaved and excellent in driving.They all had given me proper guidance to me and it has worked a lot for me.Without them my tour was not so awesome.
Thanks to all of them ,especially to Miss Savita who works from nagpur for basecamp

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service. Highly recommended

I have done 2 trips with base camp and both the times the experience has been delightful. Mr Kapil Bhatta is very customer focused and is always Available to take care of you. He goes out of the way to make your experience great. I did both muktinath yatra and kailash manasarovar yatra with base camp
Look forward to experience their hospitality once again. Highly recommended

5 August 2025
Unprompted review
Rated 5 out of 5 stars

We went to Nepal from 17th may 2025…

We went to Nepal from 17th may 2025 till 27th May 2025. We booked Base Camp Tours for our hike in Gandruk Hill. Mr. Kapil and Mr. Siva helped us with transportations and logistics which was not in their job scope. They gave us the best guide ever, Mr. Kami and Mr. Jeevan during our hike. They were supportive throughout the hike, kept us going, kept us sane, and extremely kind towards us.
I would definitely recommend Base Camp Tours to anyone especially ladies if you are travelling alone and if you need a trustworthy company.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with Family

Good evening,

We have safely reached India. A heartfelt thank you to Base Camp Tour for taking such great care of us during our 8-day trip from 25th May to 1st June 2025.

It was truly a memorable experience. Everything was well arranged — comfortable hotels, courteous staff, punctual transport, and a thoughtful approach to all our needs. You made our journey smooth and enjoyable.

Thank you once again! I have already recommended Base Camp to my friends planning a trip to Nepal.

Warm regards,
Vishal Rathi

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Only ladies Nepal trip

We are a Group of 3 only ladies - Went on Trip to Kathmandu - Manakamna - Pokhara - Jamsom - Muktinath - Lumbini - Gorakpur
Excellent Coordination by Base Camp - Receiving from the Airport to Drop Off.our driver mr Pramod was very skilled person he safely roomed around mountains and comfortable travel ,
accommodation was excellent
Breakfast was good
U can trust Base camp and travel safely
Thank u some for all coordinator at India
& Nepal

17 May 2025
Unprompted review

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