Base44 Reviews 581

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Evaluating 529 reviews, most reviewers were unhappy with their experience overall. Many customers found the artificial intelligence to be buggy and prone to errors, often getting stuck in loops or making changes that didn't resolve issues, leading to significant credit consumption without progress. Reviewers also frequently reported poor customer service, describing it as unhelpful, slow to respond, and unwilling to take accountability for problems. However, some people were satisfied with the platform, praising its ability to quickly build apps and websites, even for those without coding experience. These users highlighted the platform's power and user-friendliness, and some even had positive experiences with customer support, finding them helpful in resolving issues.

What people talk about most

Application

Reviewers have ambiguous feedback regarding the app. Many customers praise the app builder for its ease of... See more

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the platform to be... See more

Artificial intelligence

Users describe negative interactions with artificial intelligence. Many reviewers report that the AI is... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service. Many customers report issues such as... See more

Website

Clients share ambiguous opinions on website functionality. Some reviewers praise the platform as an amazing,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It's a scam, forget about Base44, please don't do what I did. I persisted, I'm Elite 3 and I got caught red-handed modifying the code 🤣, but also your AI is buggy, your employees manipulate user data... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE. The AI is about as intelligent as a brain damaged gold fish. It does the basics ok, but then it absolutely consumes credits (surprise surprise) by continuously getting basic instructions w... See more

Company replied



Contact info

2.4

Poor

TrustScore 2.5 out of 5

581 reviews

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Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Base44 is a MONEY PIT

Base44 is okay for getting started, but once you hit real bugs it becomes a frustrating money pit. I repeatedly got stuck in a loop where it would claim changes were implemented, yet the live preview didn’t reflect them — or a new regression would appear (layout breaking, missing UI features, even blank/white screens). Credits kept getting consumed with each attempt, and I ended up spending hours going in circles.

In my opinion, the workflow feels engineered in a way that keeps you paying: fixes don’t reliably stick, you get bounced into “one more change” after “one more change,” and you’re charged while you’re still debugging whether the previous change even made it into the running app. There’s not enough transparency or safety rails (clear diffs, reliable proof-of-change, regression checks before charging), so you can burn through credits fast without getting to an actual resolution.

If you’re building anything beyond a toy prototype, I can’t recommend it. It cost me real money and a whole day of time for basically no substantial improvement — just repeated loops.

WARNING: It breaks and adds things on purpose to eat up your credits even if you specify DO THIS ONLY. I would dearly love to meet the people who made this, as I would av' a word in their shell like, if you know what I mean. AVOID AT ALL COSTS, AND COSTS ARE YOURS OBVIOUSLY.

Hope this helps. You are welcome :)

21 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your detailed feedback. We take reports like this seriously, and we want to help address your concerns.

We do offer features to help protect your work. You can freeze pages and files to avoid unwanted changes, which can provide more stability as you build. Additionally, using Discuss mode while planning (0.3 credits per turn) can help refine requests before code is generated, which may lead to better outcomes and reduce the back-and-forth you're describing.

If you've been in touch with our support team, please share your ticket number so we can follow up directly. If you haven't reached out yet, we'd encourage you to do so at https://app.base44.com/support with details about the specific issues you encountered.

We take reports like this seriously, and we want to help address your concerns. Thank you

Rated 1 out of 5 stars

WORTHLESS

WORTHLESS! Will make it seem like you are getting somewhere than act like it can't find it's ass from it's face and completely destroy your app. Waste of time, energy, and everything else. I'd pay for a plan, but you've already made it clear how worthless your clearly artificial and absolutely not intelligent AI is.

20 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Lauren, thank you for sharing your feedback.
We do offer features to help protect your work: you can freeze pages and files using AI Controls, located in the bottom left of the app. This allows you to lock specific elements so they won't be changed during AI interactions. Additionally, using Discuss mode while planning (0.3 credits per turn) can help refine requests while planning.
If you've been in touch with our support team, please share your ticket number so we can follow up directly. If you haven't reached out yet, we'd encourage you to do so at https://app.base44.com/support with details about what happened with your app.
Thank you for your time

Rated 1 out of 5 stars

Extremely disappointing experience

Extremely disappointing experience. I followed the documentation thoroughly and provided detailed instructions exactly as outlined in their PDF guides, yet continued to encounter persistent backend errors.

Core administrative features were not functioning properly, including Super Admin role management, subscription tier changes not applying, and frontend/backend state inconsistencies that resulted in pages remaining stuck in loading states. In multiple instances, authentication failed with 401 Unauthorized errors when accessing User/me, which prevented sessions from being created or maintained. Pages would appear blank until manually refreshed.

When I asked the platform’s AI why features were not working, it explicitly pointed to backend and authentication flow issues within the platform itself. However, when I contacted support, they shifted responsibility to user error rather than addressing the system-level failures. The responses were inconsistent with what their own AI diagnostics indicated.

This was not a matter of development expectations or learning curve — it involved foundational platform functionality failing, including authentication and core administrative controls. The lack of accountability, conflicting explanations, and inability to resolve platform-level issues made the service unreliable and frustrating to use.

I wanted this to work, but the experience ultimately eroded confidence in the stability of the platform.

3/3/2026 - As you can see on their response, they overlooked a lot of the factual points I mentioned. This was the same type of responses I got from their support team.

18 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Peter, thank you for sharing your detailed feedback.
We do offer features to help protect your work: you can freeze pages and files using AI Controls, located in the bottom left of the app. This allows you to lock specific elements so they won't be changed during AI interactions. Additionally, using Discuss mode while planning (0.3 credits per turn) can help refine requests.
If you've been in touch with our support team, please share your ticket number so we can follow up directly. If you haven't reached out yet, we'd encourage you to do so at https://app.base44.com/support
Thank you

Rated 1 out of 5 stars

Absolute trash that doesn't come close…

Absolute trash that doesn't come close to what it advertises. Do not spend your money here, learn how to build an app yourself and you'll get so much more for so much less.

14 February 2026
Unprompted review
Base44 logo

Reply from Base44

Thank you for taking the time to share your feedback.
We're sorry to hear your experience didn't meet expectations. If you'd be willing to share more details about what went wrong, we'd want to understand and improve. Please reach out to our support team at https://app.base44.com/support and we'll be glad to assist you. Thank you

Rated 1 out of 5 stars

No service - Fraud payment

The one star is for the initial build: pretty cool first time experience creating an app.
But I decided to get a paid plan to keep my site private as I wanted to share progress with my team. That's when things fall apart: they have NO live customer service. I just waited 24 hours to get someone on their chat who didn't read the transcript that my payment might be FRAUD. Instead of helping confirm this true or not, they just stated I was on the free account and maybe try the Forgot Password protocol.
24 hours later, they doubled down on their own narrative but because the customer (me) can't have a dialogue, key details are missing. Like, "if I'm on a free account, why has my credit card been charged?" It really sucks having no one to talk to here - it's 'insult to injury' on top of being a scary experience.

Conclusion: Cool interface but buyer beware! Don't work with these guys. Service is not acceptable if/when things goes wrong.

17 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi Roger, thank you for sharing your detailed feedback.
It's possible an involuntary plan change may have occurred, and we'd absolutely want to look into this. Our typical support response time is much shorter than 24 hours, and we'd like to investigate what happened with your specific interaction. If you have a ticket number from that conversation, please share it so we can review exactly what went wrong and resolve it to your satisfaction.
Thank you

Rated 1 out of 5 stars

genuinely just a flaming pile of…

genuinely just a flaming pile of garbage, exactly what you'd expect from an AI company. It promises building websites for you, but the AI like always just hallucinates shit and pretends to know what the hell its doing while constantly making endless mistakes while they take your money. Do not use this service.

12 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for your feedback. We're sorry to hear your experience wasn't positive. In order to avoid misunderstanding with the AI, we recommend reviewing our prompt guide at https://docs.base44.com/Getting-Started/Prompt-guide to help get the best results.
Getting familiar with features such as Discuss Mode and Visual Edit help to make the best usage of credits and improve the overall experience.
Please reach out to https://app.base44.com/support with any specific issues and we'll do our best to help. Thank you

Rated 1 out of 5 stars

No support whatsoever..

No support whatsoever...

So, the website can build web apps and it works faster than many competitors. However, you're locked into their backend which can make migration a hassle. They don't offer data centers outside of the US which makes PIPEDA compliance very difficult for Canadians.

But, the biggest problem with Base44 is the complete lack of human support. I submitted a ticket through their support bot. The ticket was regarding a bug in their chat system that sends duplicate messages (effectively stealing the credits you pay for). The bot said that it escalated the issue to human support and that the typical response time is within 48 hours. I waited 6 days and then sent another message checking in as I hadn't received a response. The bot assured me that someone would get to it. I waited 4 more days (10 days total). Then I get a message from the bot that it closed my ticket because it didn't get a response from me. I was still waiting for a response from their human support. There is no way to reopen a ticket, it says I have to create another ticket. I'm done wasting money and time with this nonsense.

9 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, we appreciate you sharing your experience.
We do have human support, please share your ticket number and we'll look into what went wrong.
We understand your feedback about Data centers & compliance. We took note of it and we would like to invite you to share this need with our team for further reviews at https://feedback.base44.com/
Thank you

Rated 1 out of 5 stars

ahhhhhhhhhhhhhhhhhhhh

13 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for your review but I am afraid that your comments do not reflect a real product experience whatsoever.

We’d love to hear more about your concerns directly, please reach out to us at https://app.base44.com/support/ or share your open ticket number. We'll be glad to assist you.
Thank you

Rated 1 out of 5 stars

Mis-represent abilities of the software.

I started using it and ran out of credits so I thought I would get a plan, do what they say you can do with a plan, generate code and use it on your space. The plan I got does not allow for that. This was not made clear until AFTER I purchased the plan. I requested a refund instantly. After a week, they closed the case. I replied because their AI bot said it was sending it to a person. A person got it, instantly closed the case stating their policy of absolutely no refunds, even if they mis-represented the abilities of the plan. Asking for the week credit I lost waiting for them to reply, will update if they do. Overall, may be OK software but they mis-represent it's abilities to lock you into contracts.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Fake marketing on Youtube creates an illusion Base44 produces usable products... NOT TRUE. Run away as far as you can.

Pure trash. AI agents do not follow the outlined instructions and keep forgetting things randomly, all the freaking time.

It's a complete waste of money and nerve cells while trying to navigate the utter hot garbage generated by Base44's AI bots.

Now they advertise themselves SO MUCH on Youtube --- trying to fool people into buying this pure garbage solution. Run away, use a CLI instead in the terminal and provide instructions to it instead of using this garbage Base44 platform.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

I could already tell this site was a…

I could already tell this site was a joke in the beginning. I asked it to build a replica dating site just like bumble and tinder and to make it fully functional with back office. The free credits were enough to create it. This site was absolute garbage, looked like a 4 year old built it......then they want you to buy credits to shape it. RUN from this scam......

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Base44 sucks - DO NOT USE, UNLESS YOU WANT YOUR MONEY STOLEN

The credit system sucks!!!! customer service doesn't do anything to get you a refund when their "AI" doesn't work properly or implement any changes that you have asked it to do. this by far is the WORSE app building platform know to man. They steal $$ from their customers and have NO desire to correct the issue, by far the worse waste of money EVER! I will just go back to my normal way to code, BASE 44 AI is complete TRASH and a rip off!

26 January 2026
Unprompted review
Rated 1 out of 5 stars

In absolute farce

In absolute farce, their customers report is horrible. I have spent 2 and a 1 hours with their AI bot, which just sends you down one rabbit hole after another. You cannot speak to a person. There's such a bait and switch. It's a farce, but with a shed was a pretty high level plan. I was supposed to be able to have certain functionality, and now they want me to spend another hundred dollars a month to give me what I was supposed to get for their initial plan.I bought stay away.Stay away if you buy from him.You only have yourself to blame after reading this

14 February 2026
Unprompted review
Base44 logo

Reply from Base44

Hi, thank you for sharing your feedback. Different plans may offer different functionality and you can rely on our support team to choose the best options for your specific needs. We do offer human support, please feel free to request it anytime at https://app.base44.com/support. We're committed to helping you get the most out of our platform. Thank you

Rated 1 out of 5 stars

Too bad I can't give 0 stars

The LLM truly does not understand the requests its given. the credit system is bullshit when you constantly have to ask it to fix the same problem multiple times with no result. Whoever made Base44 should truly be embarrassed. Way to spend your whole budget on a super bowl ad, dumbass!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Each time I have my personal challenge…

Each time I have my personal challenge I think if I can resolve it with Base44. I built apps that helped me to optimize my daily routine. It is easy, do not require technical background. Highly recommend to try Base44 and explore

11 February 2026
Rated 1 out of 5 stars

bought an app couldn't even change the…

bought an app couldn't even change the text, kept crashing wouldn't maintain the changes asked for money back for a faulty product and am being told no refund. Avoid this what appears to be a scam company at all costs

10 February 2026
Unprompted review
Rated 1 out of 5 stars

30+ days of work locked because of a…

30+ days of work locked because of a workspace trap. Extremely frustrating................

I honestly don’t even know where to start.

I spent over 30 days building an app on this platform. Real users. Real data. Real work. I paid €50 to continue working on it, thinking everything was straightforward.

Then I moved the app to a shared workspace.

At NO point was it made crystal clear that this action was irreversible. No proper warning. No “this cannot be undone” in a way that actually makes you stop and think. And now I’m being told it can’t be moved back.

What exactly is the logic behind that?

So now my app... which I’ve invested serious time into..... is stuck in a workspace I don’t want it in, and apparently that’s just “how it works.”

That’s not a minor UX issue. That’s a fundamental trust issue.

If you are positioning yourself as a serious platform for builders and companies, irreversible structural actions should be OBVIOUS and clearly flagged. Not buried. Not subtle.

When you’ve spent 30+ days building something and then realize one click permanently changes its ownership context with no way back, it feels like a trap.

I’m beyond frustrated at this point.

I expected flexibility. I expected transparency. I expected control over my own app.

Right now, this experience feels careless toward users who are actually investing time and money into building on the platform.

11 February 2026
Unprompted review

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