The material is top quality, but the best thing in the shop is the staff; they know what they’re doing, and they are good advising, looking for and adapting equipment. Thank you!!
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Was apprehensive about purchasing from Barrabes due to my location of Edinburgh in Scotland however everything went extremely well. The process allowed me to locate crampons difficult to find over her... See more
Wery nice service and nice costomer service that answer me Wery fast. I will definitely use this shop many, many times more. A lot off different item too buy too. I like for example that i possible to... See more
The order did not arrive, after I wrote the email to ask about the order, the shop communicated that there has been an issue. I asked what is the waiting time and they mentioned they need to contact l... See more
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Company details
About Barrabes Ski y Montaña
Written by the company
Barrabes nació en el pueblo de Benasque, en los Pirineos.
En los años 90 decidimos abrir, en ese pequeño y aislado lugar, la tienda de montaña más grande de España, entre las más grandes de Europa.
Nos atrevimos porque apostamos por algo que, entonces, sonaba a magia: INTERNET: vimos una oportunidad única para quienes, como nosotros, vivían en las montañas.
Nuestra tienda online fue de las primeras de Europa en abrirse, en cualquier ámbito, y pronto fuimos una referencia en el comercio online.
A día de hoy, seguimos siendo líderes en el sector porque nunca hemos dejado de intentar mejorar y hacerlo lo mejor posible. Pero también porque nuestra incansable pasión por la montaña nos impulsa a que así sea.
Contact info
Ctra. Francia s/n, 22440, Benasque, Spain
- 974 21 54 97
- atencioncliente@barrabes.com
- barrabes.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Very quick delivery.
Una chaqueta perfecta para trail
Excellent store
Excellent store, incredible display of all types outdoor merchandise. Sales staff extremely knowledgeable of products sold in the store. The go the extra mile to assure you that you are buying the best product that fits your needs and wallet.
Grand professionnalisme

Reply from Barrabes Ski y Montaña

Reply from Barrabes Ski y Montaña

Reply from Barrabes Ski y Montaña

Reply from Barrabes Ski y Montaña
Nickel parfait merci
Great Store!!
Great Store!!
It has the best selection and great Outdoor brands!!!
fast shipping and very good prices!!!
What else can you ask for!!?
Won't ever buy from Barrabes again
Won't ever buy from Barrabes again. Barrabes messed up my order by giving me the wrong pack (i ordered a female specific pack and they gave me a male one). When I spoke with their customer service they said the pack I ordered doesn't hace a women specific type yet it is listed on their website.
When I asked them to explain why they sell the pack I ordered on their website, but shipped me a different one they stopped responding to me and I haven't heard anything more from them. This was my first and last order from Barrabes. I will never do business with them again and would give them 0 stars if I could. Don't buy from Barrabes.

Reply from Barrabes Ski y Montaña
Nordisk Oppland 2 SI
Hello,
Our tent was received on time, well packed. We have mounted the tent in our living room to check it the day it was received. Really nice and large as announced. But we discovered that a rope tensioner was missing. We will see with the Nordisk support how they manage this...

Reply from Barrabes Ski y Montaña
Truly fantastic service
I found a great skijacket on Barrabes. Barrabes site indicated "cannot be delivered to NL", but I opened the chat screen and real human being (not a bot) helped me, indicating that the shipment could be organized manually. He helped me step by step through the whole payment process, which was secure as well. The jacket came all the way from a Spanish skiresort to NL within 5 working days. Awesome experience, best online shopping I ever experienced. A big compliment, and keep it going.

Reply from Barrabes Ski y Montaña
Great Experience
I found Barrabes online while looking for an Alpine Touring set-up (Dynafit boots and bindings) and their prices were phenomenal. I ordered and the delivery was very fast. Even the shipping was fair from Europe to the USA. The products arrived just as ordered. I would very much recommend Barrabes to anyone in the USA looking to get quality A-T gear at great prices. Keep it up Barrabes! I will order from you again if you have what I’m looking for.
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