BARA Sportswear Reviews 

1,407
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their high quality, comfort, and excellent fit. The customer service is frequently described as exceptional, with many appreciating the helpful, responsive, and supportive approach, often noting swift and kind communication for returns, refunds, or order changes. However, some customers experienced significant delivery delays, with packages taking weeks to arrive, getting stuck, or having tracking issues. A few also found customer service unhelpful in certain situations, providing general responses or failing to resolve issues. Additionally, some reviewers noted specific product concerns like faulty stitching, seams cracking, or items not fitting as expected.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the good quality, comfort, and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, friendly, and quick... See more

Delivery service

People report ambiguous experiences with delivery service, with many expressing frustration over extremely... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the good quality of... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction and loyalty,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some time ago I ordered 2 items, received only one after some time, so I contacted support about my other item. They told me it was send from another location so it that one takes a bit longer, and in... See more

Rated 4 out of 5 stars

Hello, till the order was delivered I can’t see were my package is and when it will be delivered. 2 of items are too small ( oredered size I were another items from Bara), so I wanted to return the... See more

Rated 5 out of 5 stars

They make great products thats both comfortable and awesome to use. Ordering was easy, and when I had an issue with the delivery they were helpful, very service-minded and helped me all the way to get... See more

Rated 5 out of 5 stars

Good customer service! Black Icon leggins: Seams cracked from first pull and not enough compression. But i will get replacemet, so customer service is good. Delivery took 3 weeks. Other Bara m... See more


Company details

Written by the company

Bara Sportswear. Dare To Dream Big. Treningstøy merke fra Nord-Norge. Kjøp Bara klær for damer. Kjøp topper, tights, singlet og t-skjorter.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(1,407)

309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cool look

Great matirial. Nice clothes. Cool look. Great communication with the cpmpany. Horrible waiting time. Takes about a month to receive an order.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great products and great customer service. 👌

I've been ordering from Bara for years now, I absolutely love their shape tights. Recently a package got lost. They kept me up to date about the process of finding it again and reached out to check if it had been delivered eventually. Great products and great customer service. 👌

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Very slow delivery

Very slow delivery, over two weeks inside Europe. I haven't go my package, last tracking a week ago. The first and last time I order from Bara. I don't recommend Bara for anyone.

22 May 2025
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hello Sanna,

Thank you for your honest feedback, and I’m truly sorry for the delay you’ve experienced.

Shipping to Finland typically takes 7–14 business days. It looks like your original package may have gotten lost in transit, as we haven’t seen any updates since 17.05. That said, your express reshipment via DHL has already been successfully arranged.

Our support team has just sent you an update about your replacement package. We really appreciate your patience and understanding, your satisfaction means a lot to us.

If you need any further help, feel free to reach out to us at help@barasportswear.com.

Wishing you a lovely day!

Rated 5 out of 5 stars

About customer service

I ordered Black Pocket Scrunch Seamless Tights and used them for couple of months, then I noticed they had a hole in the back already. I contacted Bara and they immediately answered and offered me new pair, really good customer service!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Beware the mystery box..

I was stupidly tempted to order the mystery box. I know it is a mystery and nothing is guaranteed, but in the example they had 4 items as an example ( top, bottom, t shirt and hat). I thought it may be exciting to "gift" myself something unexpected.
I received on pair of winter pants and a huge tshirt. It does align with the expectation created. ( 2 vs 4 items) Not a deal at all. In retrospect, I am not sure how this is actually managed. I think the quality of their clothing is excellent, but will never fall for such a special again. Buyer beware. I guess I had secretly hoped for a pattered legging, like the example. It is a misalignment of expectation vs reality.

The order was severely delayed, but the customer service was good. They did support me ( a bit snarky at first, but very well later on.

The quality is excellent but this will be my last order from them.

3 April 2025
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi,

Thank you for taking the time to share your honest feedback—we truly appreciate it.

We’re sorry to hear that the Mystery Box didn’t meet your expectations. The product description notes that it includes two items (one top and one bottom) at a discount of at least 30%. While the contents are meant to be a surprise, we understand how the example shown might have created different expectations around variety and quantity. We’ll definitely keep this in mind to improve how we present these offers moving forward.

We also apologize for the delay with your order and any frustration you experienced with our customer service at the start. That said, we’re happy to hear things improved and that you were pleased with the quality of our clothing—it means a lot to us.

Your feedback is important, and we're truly sorry to see you go. If there’s anything we can do to make things right, please don’t hesitate to reach out at help@barawear.com.

Wishing you all the best, and thank you again for giving us a try.

Rated 5 out of 5 stars

Making a reclaim was smooth

I had to make a reclaim about my order (inner seam was coming apart in the tights I had ordered) and the matter was taken care of in two days. I was sent a new product to replace the faulty one and the customer service was very helpful and nice.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

I fell for the relentless "Mistery box" BARA Facebook ads

I fell for the relentless BARA Facebook advertisements about their Mistery box. Don't be duped by any of it..

The package took almost 2 months to get to Iceland from Norway.
*The package was not sent from their warehouse untill I notified them that it had still not arrived. I was even told by their fb-message customer service that the long time it took was not on them but on the postal service, but I was tracking it and it had not even left their place at the time I contacted them. Customer support give me endless customer-handeling replies to diffuse blame and not once took responsibility for any of the bad customer service or misleading box ads of pretty sets of their most sought after items.

If you plan to buy it as a ready made gift, don't.. it arrives in a bag, not a pretty box as shown in the video.

If you buy it as a pretty work out set.. like in the advertisement then don't, it is only randomly mismatched clothings put in the bag.. not anything resembling a pretty set with radiant colors - nor is it items that go beautifully together in any way. More like the random clothes you put on to paint your apartment.

2 out of 3 Items in the "box" were more resembling items left over after a new years sale..

#1
A "Facebook blue" very large and baggy T-shirt (XXL? But with a medium size label)
#2
"Dirt brown" pants with two white plastic stripes around one ankle.
#3
A black "half front zipped" sports jumper. Could be cute pared together with the right items but when zipped up the zipper is just a tiny bit scratching at the neckline, so not very comfortable.

I feel scammed and in the best case: was loads of money out of pocket for a large amount of time (something too close to 2 months)
and alot of money spent on a import toll that is nonrefundable. Even though I can send the package back I will not get a refund on my just under 7þ icelandic kronas from the import-toll.
*If they would at least offer a change in clothing items into something that is a semi-set or a full set like in the advertisement they had rerun non stop on fb.. an outfit that is at least fitting together as a set insted of a refund then maybe the import toll would not be out of my pocket for nothing!

23 April 2025
Unprompted review
BARA Sportswear logo

Reply from BARA Sportswear

Hi Dóra,

I’m really sorry to hear that your experience with the Mystery Box. Please know that we’ve taken note of your concerns. We also apologize for the delay.

The Mystery Box includes a mix of our classic bestsellers. We understand, though, that it may not be to everyone’s taste.

As for the customs fees, these are set by the Icelandic Customs authorities, and unfortunately, we don’t have control over them. This is mentioned in our Terms and Conditions: https://barasportswear.com/eu/terms-condition.

We’ll provide you with a free return and full refund. Our team has sent you a step-by-step guide to your Gmail account. Pease check your spam, junk, and promotions folders in case it ended up there.

We’re truly sorry your experience hasn’t been ideal. Please let me know if you have any further questions.

Rated 5 out of 5 stars

Best sportwear ever

Best sportwear ever. I love the pants and shorts. I put them on and they stay there untill I put them off. No intermediate pulling up of sagging pants. Absolute squadproof. 👍

18 April 2025
Unprompted review

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