They operate through other platforms and there’s no registration or KYC. There is a support email as the only point of contact if there’s any issues with funds not arriving provided by the platform u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐️⭐️⭐️⭐️⭐️ I had an excellent experience using Banxa.com. The platform is very user-friendly, with a clean layout and clear step-by-step instructions that made the entire process simple and st... See more
I deposited USD$100 to Spinix in order to ensure my account verification was completed so that I could withdraw my winnings. Out of those funds &25.59 is lost and now I have to deposit another USD $1... See more
Company replied
First time user to buy my coins. First , I felt so disappointed because they can’t resolve my issues. I’m getting same error and not going through. I chat with the BOT and follow what they told me t... See more
Company details
Written by the company
Banxa (TSX-V:”BNXA”) is a Payments Service Provider (PSP) for the digital asset space. The company has a mission - to build the bridge between traditional financial systems and regulation and the digital asset space. Our goal is to onboard the general public to digital currency by building fully compliant payment infrastructure that enables simple and secure conversion of fiat currency to digital currency (e.g. USD/CAD to BTC/ETH). Banxa's flagship product is a “Plug-and-Play” Fiat Onramp which allows seamless access to digital currencies via multiple payment methods. The company’s product line is diversified by a B2B offering, or wholly owned, B2C (direct-to-consumer) websites. Upcoming products will focus around further development of digital payments, transfers and storage. Banxa is not a bank / authorised deposit taking institution.
Our Commitment
Written by the company
- We are customer centric in everything we do
- We aim to respond to all service requests in a timely manner. Before leaving a negative review please contact us at support.banxa.com so we have the opportunity to resolve your enquiry.
Contact info
L2 2-6 Gwynne Street, 3121, Cremorne, Australia
- support@banxa.com
- banxa.com
You should know
4.1
Great
71K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect thank you.
21 April 2026
Easy and fast 👍
20 April 2026
VERY PROFESSIONAL AND EFICIENT
20 April 2026
Make sure you have everything to verify with
Because it help me send money to family members easy
21 April 2026
Easy to understand- and quite quick
21 April 2026
I like using this medium
I like using this medium; the only problem I've had is the waiting time.
20 April 2026
Banxa
They operate through other platforms and there’s no registration or KYC. There is a support email as the only point of contact if there’s any issues with funds not arriving provided by the platform used. Response is quick
6 March 2026
Asked first verification 4 times in a…
Asked first verification 4 times in a row then blocked me off of the platform after a confirmation phone call to test my 'knowledge' of crypto.
21 April 2026
Faster service
19 April 2026
Been waiting 4 hours for them to verify…
Been waiting 4 hours for them to verify myself again identity. But took the money straight away. I’d stay away
22 April 2026
Unprompted review
It's simple and quick
20 April 2026
Quick and cheap commission
20 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.