The Bank of Electronics Reviews 

202
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging, noting that authentic electronic items arrive quickly in pristine, brand-new condition. Many consumers also highlight the helpfulness of the support team and the great convenience provided by the cash-on-delivery option. Furthermore, buyers mention that pre-sale queries are answered patiently, instilling strong confidence before making a purchase. However, some reviewers were not happy with delivery problems, mentioning delayed shipments, tracking difficulties, or missing packages. A few other people also felt frustrated when encountering unexpected issues with incorrect items or unsatisfactory customer service responses.

What people talk about most

Product

Users describe positive interactions with product, expressing satisfaction as people received genuine and... See more

Delivery service

People report positive experiences with delivery service, highlighting that items are securely packaged and... See more

Service

Consumers find service to be positive, highlighting seamless delivery, fast shipping, and helpful... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items arrive in immaculate... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that support staff are responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product detail : insta360 x4 This is the first time I'm purchasing from BOE. But they didn't break my trust, based on the availability they sent the part safe & fast. No damages, No issues, workin... See more

Rated 5 out of 5 stars

Really value for money product as the specifications as per my requirement match. The Bank of Electronics provide a wide range of authentic electronic gadgets which are in top notch condition as well... See more

Rated 5 out of 5 stars

One of the best experience with The Bank Of Electronics. It is a genuine firm who is supplying product in effordable prices. I recently purchased MI Band 9. Go for it with out second thought.

Rated 5 out of 5 stars

5 out of 5 stars Ordered a PS5 pro for around 83K, just before the price hike. They confirm the order with a follow up call and all the shipping details are shared with emails. Opened the box... See more


Company details

  1. Electronics Store

Written by the company

Reservoir of the most wanted inventory. While we sell, we ensure that you get the best quality products at the lowest prices. And then while shipping your products, we ensure that utmost care is taken in their packaging - so that the products reach your doorstep in perfect condition


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(202)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Feeling cheated

I had bought a phone from BOE with good faith...The delivered phone failed to meet the specification claimed. Once delivered , i felt cheated. The customer service failed to respond thereafter.....I genuinely feel the reviews are fake. Kindly defer purchasing from BOE. My order number is BOE/23-24/76

5 January 2024
The Bank of Electronics logo

Reply from The Bank of Electronics

Dear Customer,
Please share us your order reference no. so that we can help you.

Rated 5 out of 5 stars

Purchased a CAT S22 FLIP

I picked up a CAT S22 FLIP from their office in Parel. The pickup was smooth, the phone was sealed with authentic accessories, and works amazing. Truly reliable with reasonable prices.

10 November 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, timely dispatch and quick delivery.
i truly appreciate, you guys for such professional behavior.
just an advice- kindly increase your product range, so that we can get more choice for mobiles which are specially imported

16 October 2023

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