Great value and quality literacy adventure based product. The children loved everything about Banjo and I'd highly recommend it, based on that and the intuitive responsive customer service that was b... See more
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My 4 year old daughter absolutely loves getting a letter from Banjo every few weeks. We read the letter as part of her bed time story, and we write a letter back together - she writes over the top of... See more
Company replied
My 5 year old has loved having his cat pen pal Banjo for the past 4 months and can’t wait to write more! He gets so excited waiting for his letters and doing all the extra activities in the weekly ema... See more
We love Banjo Robinson here- normally give it 5 stars, but France’s sticker was too big for the space on the map, and my little guy was a bit bummed about that. He has autism, and fixated on needing t... See more
Company details
Written by the company
Reinventing stories for children. Passionate about writing, creativity, reading, learning + family fun! TechStars 2019 Cohort, Mayor of London Biz Programme 2020
Contact info
United Kingdom
- banjorobinson.com
Replied to 50% of negative reviews
Typically replies within 1 week
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Great value and quality literacy…
Great value and quality literacy adventure based product.
The children loved everything about Banjo and I'd highly recommend it, based on that and the intuitive responsive customer service that was brilliant everytime
My daughter has thoroughly enjoyed her…
My daughter has thoroughly enjoyed her Banjo Robinson experience ✨️
Lovely letters
This was a great letter addressed to children once a month from a cat travelling the world... It's a shame it is ending. My daughter used to look forward to her letter every month.
I want to cancel my subscription but I…
I want to cancel my subscription as my daughter was no longer interested. I contacted Banjo Robinson, they responded very quickly and sorted the issue. Thank you very much for an excellent customer service.

Reply from Banjo Robinson
Order month ago still no pack
Ordered items month ago and still nothing. Very disappointed
Unauthorized £23.00 on the 21st June…
Unauthorized £23.00 on the 21st June 2025 was taken out of my bank account _ please return my money - very upset - you have my mobile please call me to return my money asap

Reply from Banjo Robinson
Really good at teaching our children of…
Really good at teaching our children of the different countries with the map we also have banjo robbinson teddy we take on our adventures and take pics of happy memories. And the stickers for the map is great to.
Good Material for Kids
Good experience
Good experience, quick and efficient response, all questions I had were sorted.
We use for home education
My son has loved receiving these letters each month for the past two years filling in his map with the stickers sent and making the recipe’s
Great for learning
Our Daughter is a reluctant reader and writer. However, she will always write to Banjo. His letters make great talking points and she is excited to learn more about the country Banjo is visiting each month. She also enjoys using the stickers.
My son loves receiving banjo's…
My son loves receiving banjo's adventures. Great value for money.
Amazing facts and the activities included are a great addition to the pack.
We both look forward to opening the envelope and doing the recipe from the place banjo visits.
Highly recommend this as it gives kids something to look forward to with the anticipation of learning something new.
Lovely gift for kids!
Wouldn't recommend based on my…
Wouldn't recommend based on my experience. I purchased this on the 10th of October, didn't receive my welcome email or welcome pack. December now and the 1st country has arrived. Very disappointing, doesn't live up to what is expected.

Reply from Banjo Robinson
My daughter loves Banjo and learning…
My daughter loves Banjo and learning the culture of different countries. It is quite interesting for her to find out facts about every country, food, animals,flag colours, she loves writing back to Banjo and leaving the letter under the sofa. I do believe she would prefer Banjo toy at some point.
Absolutely love Banjo Robinson!
My 8yr old son loved this
My 8yr old son loved this! Would recommend as it encourages reading and then writing the letter back to Banjo
We love Banjo
My son enjoyed the story line and stickers so much. He gravitated towards the characters and their passion for exploring different parts of the world. Banjo has inspired my child to remember the number of continents and their names. This creation has introduced the art of writing a letter, a phenomenon we seldom partake in since emails and social media came about. We are truly happy with this extraordinary experience.
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