Had it just over a year before the unit died. No sense paying extra for this as it's the same quality as all the others that are half the price. Support is completely unresponsive, can't get a repl... See more
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Buyer Beware. I have just read through reviews after having problems with my Bang gun only to find that everybody else is having the same issues. It just stopped working. The battery seems to still... See more
RE order 21532: I am very unhappy with the customer service. I would not recommend your product to anyone. You should be ashamed of your customer service. It is terrible! I am sure you do not car... See more
Would not recommend. Battery died completely and gun won't turn on a week or 2 after the 1-year warranty expired (even though it was a Christmas present and it's overall use was under a year). I c... See more
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Sent a cheaper non Bang gun instead !!!
This is a con. Ordered a bang machine and they responded and said they had sold out and will send one by end of month. I received a parcel via Amazon and it’s a different brand - £30 on Amazon. Just noticed same issue happened with someone else so maybe not coincidence. 3 weeks and not answering emails - now trying to get money back via credit card.
Not even worth one star
Don't even think they are worth one star! Ordered a bang machine after a while I hadn't heard anything so contacted them, they responded and said they had sold out and will send one in 3 weeks time. It turned up today and its not even a bang machine! It's one I could've got off amazon for £30!
There goes £80 down the drain :-(
Don't waste your money
Unfortunately I didn't read the poor reviews before ordering. My experience has been exactly the same as those below. My order didn't arrive and there appears to be no customer service. No one has ever responded to my attempts to contact them. Shocking company.
Can I give no stars
Can I give no stars? Gun arrived and worked without issue for a month. No longer charges, tried to contact them over 20 times via Facebook, instagram and direct email.....no response at all.
Still within 100 day return period, more chance of Elvis moving in next door that these absolute cowboys responding. £80 down the pan.
Avoid at all costs, con artists
I’ve returned a completely untouched…
I’ve returned a completely untouched gun two months ago and they’re not responding to any of my emails. Their risk free guarantee is fraud, I recommend not to purchase anything from these guys.
Ordered on Nov 28 2022 and never…
Ordered on Nov 28 2022 and never received the product. They stopped communicating with me on Dec 29. Still trying to get my money back. Am now waiting for visa to step in to get my money back. Awful customer service
Terrible experience
Terrible experience. First one delivered didn’t work. The next two deliveries didn’t show up. Customer service poor. I did eventually get issued a refund.
Scam company
Scam company, doesn't live up to promises.. curiously my credit card was also comprised shortly after attempting a purchase.
Not recommended.
Everi said they delivers the gun to my…
Everi said they delivers the gun to my back door entrance. This wasn't the case.. everi explained the cost for replacement or refund is bang not them as they have insurance.. messages 5 times ans now out I'd pocket wirh no product. Taking this further
Thing's aren't right with this company
This is kind of a scam company. I don't want to overload people with all the unpleasant details, just don't buy from them!
Horrible company.
Horrible company.
Very long time waiting for answer.Very long time waiting for item and still didn't arrive after one and half months.
I get only partially refund.
They don't want give be back full refund.
Only said when it will arrive.
Hard to think that it will arrive massage gun.
Looks like scam
DONOT BUY OF THIS COMPANY SO MANY BAD…
DONOT BUY OF THIS COMPANY SO MANY BAD REVIEWS ON THERE FACEBOOK WITH PEOPLE WAITING A LONG TIME ON ORDERS, ONCE THEY RECEIVE THEM AFTER WAITING MONTHS THEY DONT WORK, VERY MISLEADING COMPANY WITH ATROCIOUS CUSTOMER SERVICE THEY SIMPLY DONT RESPOND..
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