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Bambu Lab Reviews 82,761

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TrustScore 4.5 out of 5

4.5

Electronics Store
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Review summary

Created with AI, based on recent reviews

Looking at 67,749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and ease of use, especially for beginners in 3D printing. Many appreciate the prompt delivery service and the exceptional care taken with packaging. The overall user experience is frequently described as intuitive and straightforward, making it easy to get started and enjoy the products. However, some people were dissatisfied with the delivery service, noting issues like packages being left improperly or tracking information being inaccurate or delayed. A few other people also felt that the quality of some products seemed to have decreased, or that they received defective units, leading to frustrating return processes or the need for replacement parts.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality and ease of use. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast shipping, with... See more

Quality

Clients share positive opinions on quality, frequently highlighting the top-tier quality of products and the... See more

User experience

People report positive experiences with user experience. Many customers praise the ease of use, with some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy online ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love Bambu lab products. Only downside is they have trouble keeping things in stock, and I get stuck with shipping costs more often than I would like. Despite this, I’m still giving four stars becau... See more

Rated 4 out of 5 stars

Bambu Lab is an absolutely fantastic 3D printing company! It totally deserves five stars, although, on their website I think they should make it more obvious that you are choosing either a small roll... See more

Rated 5 out of 5 stars

Delivery was prompt after the order. Packaging was exceptional. Almost as good as opening an Apple product package. The contents showed care was taken in putting it together. Very much appreciated.... See more

Rated 5 out of 5 stars

Bambu printers are a excellent retail product. They listen to customer feedback and improve their products to stay up to date with continous printing improvements as they are constantly changing wi... See more

Company details

  1. Electronics Store

Written by the company

Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83K reviews

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Rated 4 out of 5 stars

Ordering was easy and shipment was on…

Ordering was easy and shipment was on time. The printer is very nice. Only issue is: I can't find a record of my purchase anywhere besides my credit card statement. If you emailed me an invoice, I can't find it. Also your website has no "order history" as most on-line sellers have.

13 April 2026
Rated 5 out of 5 stars

Great gift!

Ordered for my son’s birthday and the delivery was earlier than expected. He was able to get it all set up and was printing quite quickly. He loved it!

22 April 2026
Rated 1 out of 5 stars

We are now on multiple weeks of this…

We are now on multiple weeks of this company dicking me around. I was missing the tool kits, the power cord, the 6 pin ams cord, the filament holder, the ptfe tubes, etc. They made me wait over a week to send me a package with two machine screws in it. Then go through the whole process again and wait over a week again to recieve a package with some of the parts. I still cannot even power the unit on.
Repeatedly have asked for a refund and for them to take their piece of shit back and they ignore every instance. Bambu Labs you are a trash company, with the world's worst customer service and worst quality control.

16 April 2026
Rated 1 out of 5 stars

This unit is weeks old

This unit is weeks old. Not feeding in stage 1 probably. Tore down and nothing. Stage 1 feeder bad and I get nothing but try this. Tear this apart and inspect. Everything looks good. Should just send out a filament feeder and be done.

13 April 2026
Rated 1 out of 5 stars

I couldn't pay for the order with a…

I couldn't pay for the order with a Ukrainian card, even the platinum card wasn't accepted. I was only able to pay through PayPal, but the discount wasn't taken into account and I was charged the full amount.

13 April 2026
Rated 5 out of 5 stars

I have a P1S and recently purchases a…

I have a P1S and recently purchases a H2S
Both printers have great. I would to get a newX2D I think having dual nozzle would very usefull. My grandson would like my P1S if I got a new printer. I LOVE the fact I can dry and print with the new AMS.
Well done Bambu they just work. Thanks.

21 April 2026
Rated 5 out of 5 stars

I like the printing consistency through…

I like the printing consistency through your range of machines from X1C to H2C
It’s allowing me to think about making kits for a new musical instrument and more.
It has taken a while to work out small tolerances but overall excellent.
It has allowed for greater speed and inventive solutions I use Fusion360 to design both these tools make a happy marriage!

23 April 2026

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