Bamboo Reviews 33,347

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the application process to be quick, simple, and straightforward. Many highlight the efficiency of the service, noting rapid response times and swift payment processing. People also appreciate the clear communication and the helpfulness of the staff, making the overall experience stress-free and easy to manage. However, some customers also noted that it can take up to five days for the money to be deposited into their account, and a few mentioned unexpected activity on their credit file.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease and simplicity of the... See more

Service

Users describe positive interactions with service, highlighting its reliability, straightforwardness, and... See more

Payment

Reviewers highlight positive aspects of payment. Customers consistently praise the ease and speed of the... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the speed and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was doubtful that I would get the loan as I have been turned down in the past but from the moment of going through the questions and completion it was a breeze. Bamboo delivered on their promise an... See more

Company replied

Rated 5 out of 5 stars

Oh wow, what can I say...... They are brilliant!!!!!! They needed two wage slips, but because I have just started a new job and only had a single payslip to hand, they waited two days until my nex... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with, very professional. Everything done online, easy to fill the application form in. Bamboo accepted my application after other lenders had refused but they didn't charge stup... See more

Company replied

Rated 5 out of 5 stars

I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Bamboo

Written by the company

Bamboo: Personal Unsecured Loans

Bamboo is a direct lender that offers unsecured personal loans between £2000 and £15000 with flexible terms from 12 to 60 months. We help our customers find an affordable loan that fits their individual credit situation. We pride ourselves on being a transparent lender and make sure our process is fast and simple. Bamboo is authorised and regulated by the Financial Conduct Authority. As a responsible lender, Bamboo adheres to the standards of good practice set out in the FLA Lending Code.​
Bamboo's service is trusted by over 240,000 customers and we’re proud to have been voted Best Personal Loan Provider five times at the 2017, 2018, 2019, 2021 and 2022 Consumer Credit Awards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

33K reviews

5-star
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Rated 5 out of 5 stars

Bammboo is a good one to use and the…

Bammboo is a good one to use and the interest aint that bad to be fair they are always there to help

28 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you find our services helpful and appreciate our support. Thank you for your positive feedback regarding the interest rates.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Application was easy

Application was easy, the payment was next day, very easy process.

28 April 2026
Bamboo logo

Reply from Bamboo

We appreciate your feedback and are so happy that the application was easy and the payment was next day. Thank you!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

The application was very easy,they was…

The application was very easy,they was very attentive

28 April 2026
Bamboo logo

Reply from Bamboo

We're happy the application was easy and that you found our team attentive. We appreciate your positive feedback and are glad we could help.

Kind regards,
Bamboo.

Rated 3 out of 5 stars
Bamboo logo

Reply from Bamboo

We appreciate your initial feedback and look forward to hearing more from you as you continue to use our services. We welcome you on board as a Bamboo customer.

Kind regards,
Bamboo.

Rated 1 out of 5 stars

Haven’t got a clue what they are doing…

Haven’t got a clue what they are doing sketchy as have publicly breached data protection by confirming my application. Decision. Plus despite saying no market has been put on my credit file they have. The lady I spoke to didn’t even know what credit agencies you use!

27 April 2026
Unprompted review
Bamboo logo

Reply from Bamboo

Hi Lynda,

We’re very sorry that this happened and for the concern it has caused you.

We would like to assure you that we take data protection extremely seriously, and in this instance our public response to your earlier review fell well below the standards we expect. We swiftly removed the response and addressed this internally.

We’ve also responded to you directly regarding your complaint. If there’s anything further you’d like to discuss, please feel free to contact us using the details provided.

Kind regards
Bamboo

Rated 5 out of 5 stars

🎍 Bambo 🎍 amazing, professional company 👍

I recently had a really positive experience with this loan company and wanted to share how smooth the whole process was. From start to finish, everything felt quick, simple, and well-organized.

The application itself was incredibly easy to complete. The instructions were clear, and I didn’t feel overwhelmed at any point. What stood out most was how fast everything moved — my application was reviewed almost immediately, and I received a decision much sooner than I expected.

Once approved, the funds were transferred very quickly, which made a huge difference for me. It’s clear that the company values efficiency and understands that customers often need support without unnecessary delays.

Overall, the service was reliable, straightforward, and stress-free. I’d definitely recommend them to anyone looking for a fast and hassle-free loan experience.

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you had a positive experience! We value your feedback and are glad the loan process was quick, simple, and well-organised for you. It's great to know the fast application review and fund transfer made a difference. Thank you for recommending our services!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Easy to go through application and…

Easy to go through application and didn't have to claim long fir money

22 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that the application process was easy and that you didn't have to wait a long time for your money. Thank you for your feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

A really great experience

A really great experience. Simple, transparent and straightforward. I'd definitely recommend them.

22 April 2026
Bamboo logo

Reply from Bamboo

We're so glad you had a great, simple, transparent, and straightforward experience. Thank you for recommending us; we appreciate your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

There was no delay in responding to my…

There was no delay in responding to my application. Time factor is one most important aspect l consider so much and was given a definitive answer immediately when I met up with the prerequisite.

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your application process was quick and efficient. We appreciate that you value a timely response, and we're glad we could meet your expectations by providing a definitive answer promptly. Thank you for your positive feedback.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Easy process

Easy process, no annoying phone calls, all sorted quickly. Thank you!

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found the process easy and quick. Thank you for your positive feedback; we appreciate you taking the time to share.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Application was not hard to do and…

Application was not hard to do and quick response and payment. Interest was better than other offers all dealt with in one day excellent service.

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that the application was straightforward, with a quick response and payment. We appreciate you mentioning the interest rate and the excellent service. Thank you for your positive feedback!

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Straightforward no messing around.

Straightforward no messing around.

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that your experience was straightforward. Thank you for your feedback; we appreciate it.

Kind regards,
Bamboo.

Rated 5 out of 5 stars

Bamboo provided an efficient service…

Bamboo provided an efficient service which was a very positive customer experience. The whole process of applying for a loan with Bamboo was quick, simple, and easy. I would certainly recommend Bamboo.

21 April 2026
Bamboo logo

Reply from Bamboo

We're happy to hear that you found our service efficient and the loan application process quick and simple. We appreciate your recommendation!

Kind regards,
Bamboo.

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