It started 3/4 weeks ago. I placed a order paid extra to get delivery on 2/2/26 for my wife’s birthday, on 2/2/26 by lunchtime the balloon hadn’t arrived so I rang the store to see what was going on,... See more
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See what reviewers are saying
Used this company a few times. Never had a problem. Delivered on time. My adult son is autistic and has little interest in the actual balloons but always remembers and loves the little packet of H... See more
My balloon was delivered promptly it was a nice surprise as I don't get to c my son often as we live far apart. It was more than I expected as there was confetti when he opened it. My grandchildren sc... See more
Company replied
I used Balloons by Post for a display of 5 balloons for an 80th birthday. The purchase process was easy, the balloons were delivered in time, arriving in a huge box which led to some excited confus... See more
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Company details
Information provided by various external sources
Balloons and balloon bouquets by post gifts, delivered next day throughout the UK. Cheap and great value options available for Birthdays, Valentine's day and many other occasions . Find out more here!
Contact info
Breach of guidelines
Would give negative stars if I could
Would give negative stars if I could, balloons arrived promptly but were not what I ordered, they say I chose for them to choose colours but I ordered specific colours, there is no way of checking an order once placed and I didn’t screen shot as I often do so they are saying it’s totally my fault and I can’t confirm. Waste of £34 will not use site again or recommend to others. I still stand by review in spite of their comments
24 March 2021
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Lynne,
We are sorry that you felt you couldn't give us a better review. After checking your order we can see that you did not select any colour choices for the additional balloons you ordered, for this reason we chose colours that matched the main balloon that you had selected. Whilst we do not send confirmation of full order details our website allows you to review the full order before payment is made and you complete the order. We are sorry that the colours weren't what you would have liked but felt they matched the main balloon you chose well.
Kind Regards
The Balloons By Post Team
Lovely balloons my Mum loved them
Lovely balloons my Mum loved them. Great communication with the seller. I would definitely recommend this company
16 January 2021
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Penny,
Many thanks for your review, we're glad that you were happy with your order!
Kind regards,
The Balloons By Post Team
No communication and deflated balloon
Ordered a balloon and when it was delivered, the balloon was deflated and could not float on its own accord. Ordered on the Wednesday and delivered on the Friday so no reason to be deflated whatsoever. Have emailed twice, filled in the contact form and no response. Have tried ringing the phone number and no response, the phone number is actually listed incorrectly on the website as well. Need someone to get back to me to refund the money for a product which was faulty.
7 December 2020
Unprompted review
Excellent service
4 December 2020
Reply from BalloonsByPost.co.uk
Many thanks for your review, we're glad that you were happy with your order!
Kind regards,
The Balloons By Post Team
Reply from BalloonsByPost.co.uk
Many thanks for your review, we're glad that you were happy with your order!
Kind regards,
The Balloons By Post Team
Don't bother with this company
Appalling customer service and yet they say they are passionate about their customers! I paid for guaranteed delivery but the balloons were delivered early, spoiling the surprise. Three emails sent yet they don't have the decency to reply or refund the extra I paid for a service I did not get. Avoid!
27 November 2020
Unprompted review
Great balloon at a good price and…
Great balloon at a good price and delivered on time. I would use this site again.
27 November 2020
Reply from BalloonsByPost.co.uk
Hi Kathleen,
Many thanks for taking the time to leave your review! We strive to offer the best possible product whilst keeping prices as low as we can so we're so pleased to hear this. We hope to help with any future celebrations :)
Kind regards,
The Balloons By Post Team
A present that added to the party!
A bunch of balloons for a friends 60th birthday - they were the star of the show!🌟
24 November 2020
Reply from BalloonsByPost.co.uk
Hi Sarah,
What a lovely review! Thank you for taking the time to share this and for entrusting us with a gift for such a special birthday.
Kind regards,
The Balloons By Post Team
Delivered on time and a good choice of…
Delivered on time and a good choice of arrangement by the team.
13 October 2020
Reply from BalloonsByPost.co.uk
Hello,
Thank you for your review! We're pleased to hear that you were happy with your order and will pass your comments onto the Balloon Decorating Team!
Kind regards,
The Balloons By Post Team
Birthday balloon
The person I had the balloon sent to was delighted and said it lasted longer than some bought locally. Will certainly use BalloonsbyPost again. Thank you.
13 October 2020
Reply from BalloonsByPost.co.uk
Hi Gemini,
Thank you so much for your review - it's brilliant to hear that your recipient was able to enjoy their balloon gift for so long and that you would be happy to place future orders with us! Please do not hesitate to contact us if we can help with anything in the future.
Kind regards,
The Balloons By Post Team
Highly recommended
Great service, quick delivery and quality product. Highly recommended.
3 September 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Shahin,
Thank you very much for your review - we're so pleased to hear how happy you were with your order. Please bear us in mind for any future celebrations!
Kind regards,
The Balloons By Post Team
Very satisfied with the balloon…
Very satisfied with the balloon delivered for our Grand daughters 18 th birthday she had a lovely surprise,
26 August 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Marion,
Thank you for sharing your review and for trusting us to help celebrate such an important birthday! We hope your granddaughter loved her balloon gift.
Kind regards,
The Balloons By Post Team
Reply from BalloonsByPost.co.uk
Hi Susan,
Many thanks for your review, we're glad that you were happy with your order!
Kind regards,
The Balloons By Post Team
Very poor
Very poor. Never received an invoice to confirm details, i made a typing error which meant parcel went to wrong address. If I had received an invoice then I would have seen the error. When ever I buy any goods I always get an invoice, NOT THIS COMPANY.
30 July 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hello,
Thank you for taking the time to leave your review. As discussed in our email conversation the order can be reviewed before payment is made. Throughout the order process we quickly and promptly confirmed other order details for you and added a gift card message as requested, we also asked if there was anything else you would like us to check/help with. As per our Terms & Conditions we cannot accept responsibility for failed deliveries to an incorrect address.
Unfortunately balloons are perishable products which means we cannot re-use the order that was sent out for you so as a gesture of goodwill we have also offered to re-send a new order for you for a small fee, this offer is still available for you should you wish for the recipient to still receive a balloon gift.
Kind Regards
The Balloons By Post Team
Reply from BalloonsByPost.co.uk
Hi Sandra,
Thank you for taking the time to leave us a review. We're so pleased to hear how happy you were with your order and we hope the recipient was just as happy!
Kind regards,
The Balloons By Post Team
Reply from BalloonsByPost.co.uk
Hi Emma,
Thank you for sharing your review! We pride ourselves on offering a great quality product so we're glad that this shows. Please do bear us in mind for any future celebrations!
Kind regards,
The Balloons By Post Team
Very happy with my order and it was…
Very happy with my order and it was delivered on time. My friend said the balloon lasted for ages
15 July 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hello,
Many thanks for taking the time to leave a review. It's great to hear how happy you were with your order and that your recipient was able to enjoy their balloon gift for so long!
Kind regards,
The Balloons By Post Team
I was very pleased with my purchase
I was very pleased with my purchase. They were delivered on time and the balloons were perfect! Thank you.
15 July 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Susan,
Thank you for sharing your review! It's great to hear how happy you were with your order and we hope the recipient was just as thrilled with their gift.
Kind regards,
The Balloons By Post Team
What a fantastic service
What a fantastic service. The balloon arrived on time, was packaged well, and my mum absolutely loved it.
I would definitely recommend this company without any hesitation.
4 June 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hello,
Thank you so much for taking the time to leave your review and for your lovely words. We're so pleased to hear how happy your mum was with her balloon gift.
Kind regards,
The Balloons By Post Team
I live abroad and wanted to send…
I live abroad and wanted to send something other than flowers to my daughter on her baby shower , looked on line and found Balloonsbypost , ordering and payment went through well and the delivery was great too , I was worried about the delivery as I wanted the balloons delivered to a pub and not a house , but every thing went very smoothly and my daughter was over the moon with her surprise
13 March 2020
Unprompted review
Reply from BalloonsByPost.co.uk
Hi Colette,
Thank you for taking the time to leave your review and for choosing us to help with such a special celebration! We're so pleased to hear how happy your daughter was with her balloon gift.
All the best,
Balloons By Post
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