This is the second time I’m buying their shoes. The first time, I got three pairs — they’re perfect for every look! I still get compliments every time I wear them, which is exactly why I came back for... See more
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High-quality products. Had visited the Sorrento shop on our holiday in October. We had planned to go back on our last day of the holiday, but due to a family emergency had to cut our holiday short. Gl... See more
I changed the delivery time for another date. DHL didn’t take it in account, didnt call me , they returned
Company replied
The loafers are wonderful! The leather is delicate and they fit like a glove! I absolutely love them ❤️ Also the delivery was super quick 😊
Company details
Written by the company
Ballerì shoes are Italian ballerinas, made in Naples, according to the ancient tradition handed down over the years from father to son. They are beautiful and comfortable shoes for a dynamic and busy woman, feminine and seductive who, even in the most frenetic moments of a working day, does not renounce style and elegance. The idea of the brand is to highlight the manufacturing excellence of Campania, preserving the historical identity of a place like Sorrento where craftsmanship, embroidery and beauty have always been admired by the whole world, making this land a symbol of quality and uniqueness. The passion and love of an art that survives the passage of time are present in every Ballerì creation.
Contact info
Corso Italia 187, 80067, Sorrento, Italy
- customer.service@ballerisorrento.com
- ballerisorrento.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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This is the second time I’m buying…
This is the second time I’m buying their shoes. The first time, I got three pairs — they’re perfect for every look! I still get compliments every time I wear them, which is exactly why I came back for more.
I changed the delivery time for another…
I changed the delivery time for another date. DHL didn’t take it in account, didnt call me , they returned

Reply from Ballerì Sorrento
Great quality shoes!
Prompt order fulfillment
Prompt order fulfillment. The product is exactly as described. Lovely little bag.
Lovely products
High-quality products. Had visited the Sorrento shop on our holiday in October. We had planned to go back on our last day of the holiday, but due to a family emergency had to cut our holiday short. Glad I was able to get my partner something for her birtday
Beautifully made and really comfortable!
Great customer service
Great customer service. The customer service team promptly followed up with the courier to resolve delivery issues. The package was received the very next day. I would definitely order again.
No questions to the quality of the…
No questions to the quality of the shoes.
But I suggest you find a better solution for your delivery. You charged EUR 30 for delivery and then I got charged for custom fees of EUR 40 on top.
Even though I loved the shoes, I doubt I will order again
Excellent products!
Beautiful shoes
Beautiful shoes, nicely crafted, great quality for such a good price and quick delivery ! 👍🏻👍🏻👍🏻
good price and quick delivery!
Very good quality shoes
Great for girls with skinny ankles
The boots are well made, and mostly comfortable. The one thing that starts to hurt is the wrap around the ankle (and I have skinny ankles). After a few hours of wearing them they become uncomfortable. It's not enough for me to not wear them though. They're so cute!
The loafers are wonderful
The loafers are wonderful! The leather is delicate and they fit like a glove! I absolutely love them ❤️
Also the delivery was super quick 😊
The love of lemons 🍋
I love my new flats! They are so sweet and incredibly comfortable. Everything was really easy to order and they were sent out and delivered so swiftly. I have worn them twice and already lots of compliments.
Amazing customer service and the shoes are fantastic!
Amazing customer service and the shoes ass fantastic quality. They were really helpful with opening up international orders to the U.K. post-Brexit.
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