Ballerì Sorrento Reviews 532

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the second time I’m buying their shoes. The first time, I got three pairs — they’re perfect for every look! I still get compliments every time I wear them, which is exactly why I came back for... See more

Rated 4 out of 5 stars

High-quality products. Had visited the Sorrento shop on our holiday in October. We had planned to go back on our last day of the holiday, but due to a family emergency had to cut our holiday short. Gl... See more

Rated 5 out of 5 stars

I changed the delivery time for another date. DHL didn’t take it in account, didnt call me , they returned

Company replied

Rated 5 out of 5 stars

The loafers are wonderful! The leather is delicate and they fit like a glove! I absolutely love them ❤️ Also the delivery was super quick 😊

Company details

  1. Shoe Store
  2. Fashion Accessories Store
  3. Handbags Shop

Written by the company

Ballerì shoes are Italian ballerinas, made in Naples, according to the ancient tradition handed down over the years from father to son. They are beautiful and comfortable shoes for a dynamic and busy woman, feminine and seductive who, even in the most frenetic moments of a working day, does not renounce style and elegance. The idea of the brand is to highlight the manufacturing excellence of Campania, preserving the historical identity of a place like Sorrento where craftsmanship, embroidery and beauty have always been admired by the whole world, making this land a symbol of quality and uniqueness. The passion and love of an art that survives the passage of time are present in every Ballerì creation.


Contact info


4.8

Excellent

TrustScore 5 out of 5

532 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I changed the delivery time for another…

I changed the delivery time for another date. DHL didn’t take it in account, didnt call me , they returned

15 July 2025
Ballerì Sorrento logo

Reply from Ballerì Sorrento

Dear Mhaela,
Thank you for your feedback, and we're sorry for the inconvenience caused by our logistic partner.
We understand you had rescheduled the delivery, and it’s disappointing that this wasn’t respected.
Although the package was delivered by DHL on July 23rd, we regret the lack of communication and the confusion it caused.
We're addressing the issue with our courier partner to avoid similar situations in the future.
If you need further assistance, we’re here to help.

Rated 4 out of 5 stars

Lovely products

High-quality products. Had visited the Sorrento shop on our holiday in October. We had planned to go back on our last day of the holiday, but due to a family emergency had to cut our holiday short. Glad I was able to get my partner something for her birtday

30 January 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. The customer service team promptly followed up with the courier to resolve delivery issues. The package was received the very next day. I would definitely order again.

25 April 2023
Rated 3 out of 5 stars

No questions to the quality of the…

No questions to the quality of the shoes.
But I suggest you find a better solution for your delivery. You charged EUR 30 for delivery and then I got charged for custom fees of EUR 40 on top.
Even though I loved the shoes, I doubt I will order again

9 June 2022
Rated 4 out of 5 stars

Great for girls with skinny ankles

The boots are well made, and mostly comfortable. The one thing that starts to hurt is the wrap around the ankle (and I have skinny ankles). After a few hours of wearing them they become uncomfortable. It's not enough for me to not wear them though. They're so cute!

15 November 2021
Rated 5 out of 5 stars

The love of lemons 🍋

I love my new flats! They are so sweet and incredibly comfortable. Everything was really easy to order and they were sent out and delivered so swiftly. I have worn them twice and already lots of compliments.

25 June 2021

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