Balkan Trails Reviews 127

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A recent tour of Romania and Bulgaria with Balkan Trails for our group of friends was a trip that certainly exceeded all expectations. From the first contact with Vlad it was clear that he was going... See more

Company replied

Rated 4 out of 5 stars

Country and trip interesting.emphasis was one seeing everything rather than taking time to linger in places where people were involved, so that we could appreciate how people lived,worshipped and rela... See more

Company replied

Rated 5 out of 5 stars

We enjoyed our 12 day highlights trip of Bulgaria and Romania. The usual problems of foreign travel were largely eliminated. Hotel check-outs, transportation, entrance fees, etc were all preplanned... See more

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Rated 5 out of 5 stars

We were on a 7-day "Bulgaria and Romania at a Glance" private tour from 25 March to 01 April 2017. From initial arrangements prior to arrival in Sofia, Bulgaria to departure at Bucharest airport, Balk... See more

Company details

  1. Tour Operator

Information provided by various external sources

Romanian tour operator offering private, custom tours to Romania and Bulgaria.


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4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 5 out of 5 stars

Exceeded my expectations

I would definitely recommend Balkan Trails for future travelers. Both guides, Catalin and Stoyan, went the extra mile to accomodate any request from finding hair conditioner to buying fresh flowers for our B&B Host. The hotels were very clean and met our needs. I chose to work with Balkan Trails because of the flexibility in creating an itinerary to fit my schedule. Also, Vlad was quick to respond to any question or concern. The option of utilizing Paypal for payment was also a convenient and safe alternative that I liked. Overall the trip from start to finish far exceeded my expectations.

7 August 2014
Unprompted review
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Reply from Balkan Trails

Hi Starla,

Thank you so much for taking the time to write a review!

Rated 5 out of 5 stars

Excelent indepth private tour of Bulgaria and Romania

We were very satisfy with the trip, which show us Bulgaria and Romania in every aspect.
The itinerary is great, the private guide and car is more then we expected.
The hotels/quest house were carefully selected near the sites visited.
We will encourage everyone who plan to do Bulgaria and Romania on this trip with Balkan Trails.

3 August 2014
Unprompted review
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Reply from Balkan Trails

Jopie and Elsie, thank you very much for the review.

I am happy you enjoyed the time spent in Romania and Bulgaria, it was almost 3 weeks!

Rated 5 out of 5 stars

Great tour with a very knowledgeable guide

We went on a day tour to Bulgaria with our tour guide Val who is very friendly and very knowledgeable about the area. He arrived at our hotel on time, speaks great English and provided us a lot of history about Romania and Bulgaria. He always allows us to proceed with the tour at our own pace and always very polite and easy to chat with. We had a fantastic day touring with him!

Thanks again Val

1 August 2014
Unprompted review
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Reply from Balkan Trails

Hi Carrie and Chris,

Thank you for traveling with us, I hope you had fun in Bulgaria!

Rated 5 out of 5 stars

Rainy Days and Rainbows

We only had one day to tour Transylvania out of Bucharest. And, it turned out to be a combination of heavy rain (at times) coupled with periods of bright sunshine. Our guide, Mr. Florin Vladhu, adjusted our itinerary to accommodate the weather and turned what could have been a "bust" into a great day.

During the day, he provided many historical facts that made our tour stops much more meaningful and enjoyable. When there were lulls, he filled in with comments about Romania's on-going transition after the revolution that marked the fall of communism.

All in all, a lot packed into a one day private tour. Great value for the money.

29 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Bob and Pat,

Thank you for the review, please get in touch if you decide to explore Romania further!

Rated 5 out of 5 stars

Very good day to Transylvania

A good drive with a very good and knowledgeable driver. Thank you for all the history and good care you took of us.

26 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Chirag,

Thank you for the review!

Rated 5 out of 5 stars

great tour planning

Dear Vlad,
We are back from long Balkan tour of 28 days, treasuring memories of Balkan people, customs, way of living and nature. These countries have unique culture and very long history of war and peace. Now that all things are politically stable, it is fascinating to visit and discover Balkan. We think it is very opportune time to visit for anyone.

Your tour company took us to six countries from Bulgaria to Macedonia, Albania, Romania, Republic of Moldova and Serbia. This required lots of planning on your part and it worked out very well. Going through immigration and customs , driving through roads and providing hotels and guide facilities, all were perfect. Only experienced tour guide company could plan so well. We must have seen countless beautiful churches, museums, Unesco sights, gardens and cities. Indeed these countries are like haven. Cultural shows and visit to Gypsy family was great.



Among all, I like to thank you for having great team of guides and drivers. They were not only excellent and defensive drivers but with great knowledge of each locations visited and they provided us with in depth history. Having excess to internet in the cars was very useful. Stoyan ,Catalin as well as Zlatan were very helpful and accommodative on all aspect of the trip. For such a long trip, they became like our family friends.
It was also indeed nice of you and your wife to stop by and meet us and take us out for lunch. Wine and chocolates, you left in the hotel shows your generosity and it represents how much you care for each and every client. This only happens when you love what you do and indeed you both do.

Now that we are spoiled by your services, we will only take private tours of the other countries. With tour company like yours it is so easy.

Thanks a lot for everything.

Best Regards,
Varsha and Jack Shah

21 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Jack and Varsha,

Thank you for trusting us with the planning of such a long and complex tour!

We wish you happy, smooth travels for the future as well!

Rated 5 out of 5 stars

Transylvania Here We Come

Our Balkan Trail Tour guide/driver picked 6 up promptly. trip 111/2 hrs. he was very knowledgable about the destination and the Castles, Monastery and town of Brasov.
Was able to circumnavigate all crowds so that we had minimal delay times and sites.
Day was long but perfect. We were picked up at one hotel and dropped off at another with all luggage.
Thank you Florin , and, Thank you Vlad

21 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Lesley,

Thank you for traveling with us and for taking the time to write a review.

If you decide to further explore our part of the world in the future, do not hesitate to get in touch, we'd be happy to offer you our services again!

Rated 5 out of 5 stars

Best trip ever!!! I would recommend your agency to anyone interested in visiting Romania

Adrian was a terrific guide, we enjoyed meeting him and traveling with him. A good guide makes the difference between a great experience and a terrible one. We learned so much about Romania and enjoyed seeing all the sights.

13 July 2014
Unprompted review
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Reply from Balkan Trails

Hello Daniele,

Thank you for taking the time to write a review. I will pass your comments to Adrian, as well.

Rated 5 out of 5 stars

Best 5 days of our 2 month trip!

I would highly recommend Balkan Trails to anyone! We spent two months travelling, and these 5 days with them were without hesitation the best part of our trip! They were helpful right from the first email we sent enquiring about their services and continued to work with us to customize our trip to help us find out more about our ancestors. They went above and beyond what we expected, sending us information they could find on where we wanted to go and even set up meetings with the mayor and local priest to help us search through records. We saw many historic sites that we didn't know Bulgaria had, and our personal guide went to great lengths to accommodate any request we had.

8 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Lisa and Ray,

Thank you for the review. We're happy the arrangements we tried to out together worked well for you.

If you decide to further explore our part of the world in the future, do not hesitate to get in touch, we'd be happy to offer you our services again!

Rated 5 out of 5 stars

Excellent - exceeded our expectations!!

This was an excursion which we really wanted to take & Balkan Trails - in particular their guide Adrian - managed to fulfil our wishes.
I'm so glad I took a private tour, it was really tailored to meet our needs & as such was flexible in where we went, how long we took at each venue & so on.
The guide, Adrian was very knowledgeable & informative & this made our tour all that much more special.
The only down side to our tour was the weather - raining at times - but even Balkan Trails & Adrian couldn't change the weather.

3 July 2014
Unprompted review
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Reply from Balkan Trails

Hello Mr. Groom,

Thank you for the review.

If you decide to further explore our part of the world in the future, do not hesitate to get in touch, we'd be happy to offer you our services again!

Rated 5 out of 5 stars

Great Day-Trip to Transylvania

We can just highly recommend the day trip to Transylvania with Balkan Trails. Booking went smoothly. Tour was just great - excellent guide who was very friendly and provided us with a lot of Information - not only about the sights but also about the Country.

1 July 2014
Unprompted review
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Reply from Balkan Trails

Hi Meike and Steffen,

Thank you for traveling with us, and for taking the time to write a review!

Rated 5 out of 5 stars

We enjoyed excellent help from your office and a fantastic guide who was above and beyond what what we expected,

Balkan Trails was wonderful to work with and our guide Adrian couldn't have been better. He was professional and also friendly and interested in making the day trip to Veliko Turnovo and Abarnassi as interesting as possible for us. We not only enjoyed his guiding skills and knowledge of the area, we also enjoyed our conversations with him. We highly recommend the company and our guide Adrian.

27 June 2014
Unprompted review
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Reply from Balkan Trails

Hello,

Thank you for taking the time to write a review!

I am happy you enjoyed the tour with us, and also Adrian's company - I will forward your feedback to him, as well.

If you decide to further explore our part of the world in the future, do not hesitate to get in touch, we'd be happy to offer you our services again!

Rated 5 out of 5 stars

Romania revealed with a great guide

We had a hectic but wonderful week seeing three types of ancient romanian chuch buildings- painted wooden churches in Maramures, externally painted churches in N.Moldova and the fortified saxon churches in S.Transilvania. A great way to see a lot of Romania with a fantastic driver/guide and splendid local hotels/accommodation and food.
Well done Vlad for organising it and thank Val for being a great guide and companion.

23 June 2014
Unprompted review
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Reply from Balkan Trails

Hi David,

Thank you for the review.

You indeed covered a lot of ground during your stay in Romania, I am happy you enjoyed your tour!

Rated 5 out of 5 stars

Vacation of a Lifetime with Balkan Trails

I contacted Vlad of Balkan Trails, and he promptly replied to all of my questions over a series of emails. He had great suggestions on how we could best use our limited time in Romania, and we were able to decide on an itinerary with a price that fit my husband's and my budget. I can happily say that the value of our tour far exceeded what we paid.
We had a fantastic time! The knowledge of our guide, Florin, about Romania's history, architecture, its churches (fabulous!), etc. was first rate. The hotels where we stayed were very well located, especially the two in the historical areas of Sibiu and Sighisoara. We were able to see so many interesting places with Florin's help, even a few that we would have not thought of on our own.
We were pleasantly surprised by all the extras - great breakfasts, a visit to a local market, Florin's keen sense of humor, the ease at which we entered the places we toured, not to mention door-to-door transportation (even to the hotel where we stayed our last night in Romania). Florin also reserved places for us on an English-speaking tour of Bucharest's Parliament Building, a must-see.
We typically sight-see on our own, renting cars and booking our own hotels. We decided to work with a travel agency because we knew we would have a challenging time making reservations and getting from town to town with the language difference (the drivers are really aggressive, too). I can't begin to tell you how much I appreciate the work that Balkan Trails put into planning all of the details for us. And I can't imagine having a better experience while visiting Romania.

23 June 2014
Unprompted review
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Reply from Balkan Trails

Hello Valerie,

Thank you for taking the time to leave a review. I am happy you enjoyed the tour with us, and also Florin's company!

Please get back to us if you decide to explore our part of the world again, we'd be happy to offer you our services!

Rated 5 out of 5 stars

Professional

We've seen what we meant to see, and got a lot of useful information. Perfect timing too during the day. Recommended.

20 June 2014
Unprompted review
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Reply from Balkan Trails

Hi Andrea,

Thank you for traveling with us, and for taking the time to post a review on your travel experience, it means a lot!

Rated 5 out of 5 stars

Aussies in Romania

We had the best 2 days touring Bulgaria and Transilvania.
Our guide Adrian could not have treated us any better than how he did.
He was full of interesting information about the places we visited. He felt like a friend from the very beginning of the 2 days we spent with him.
We would recommend Balkan Trails to anyone. Organising the tours and dates was very easy.
We felt we got great value for money and had a memorable 2 days visiting interesting places.
Well done Adrian & Vlad
Joyce & Dave Halls

18 June 2014
Unprompted review
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Reply from Balkan Trails

Hi Joyce and Dave,

I am happy to hear you enjoyed the trips with us, thank you for taking the time to review us!

Rated 5 out of 5 stars

Excellent Tour

I was travelling to Bucharest with 2 colleagues and we wanted a day out during our stay. We chose to visit Transylvania - Peles Castle, Bran Castle and Brasov. Balkan Trails were flexible and fitted in with the times we wanted - we had a late night so wanted a later departure. The trip itself was done in a very clean car with an excellent guide who discussed with us how we would arrange the day. In all a great day out.

18 June 2014
Unprompted review
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Reply from Balkan Trails

Hello David,

Thank you for trusting us for a second time for discovering Romania!

Rated 5 out of 5 stars

With Balkan Trails, the pace may be moderately hot but you see the lot.

1. Interesting and well planned itinerary in Bulgaria & Romania;
2. Very knowledgeable,well informed, friendly, obliging and helpful
drivers / tour guides, [Name] for the Bulgarian
Sector and [Name] for the Romanian Sector;
3. Well chosen accommodation (except for Hotel Berthelot in
Bucharest where we experienced very rude service during our
breakfast from a waiter by the name of [Name];
4. Happy to travel with Balkan Trails again in Bulgaria and Romania
at other seasons but will not want to be accommodated in Hotel
Berthelot in Bucharest;
5. Will not hesitate to recommend Balkan Trails to friends and
anyone wishing to travel to Bulgaria and Romania for holidays, but
no accommodation in Berthelot, Bucharest please.

16 June 2014
Unprompted review
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Reply from Balkan Trails

Hello Mr. and Mrs. Lee,

Thank you for taking the time to write a review.

I am happy you enjoyed the tour with us! Hotel Berthelot was notified of the issue you had a breakfast, they assured me it would not happen again.

Thank you for traveling with us!

Rated 5 out of 5 stars

Great private tour with Balkan Trails!!

I would thoroughly recommend (and have already done so) Balkan Trails to anyone wishing to explore Bulgaria and Romania with a well organised company which offers experienced guides, lots of local knowledge and safe and comfortable travel. They are willing to be flexible and tours can be organised to suit anyone.

15 June 2014
Unprompted review
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Reply from Balkan Trails

Hi Valerie,

Thank you for traveling with us for more than 2 weeks in Bulgaria and Romania! We are very happy you enjoyed the tour, and we thank you very much for taking the time to spread the word on the quality of our services!

Rated 4 out of 5 stars

Well organised but distances and times of travel too great

Country and trip interesting.emphasis was one seeing everything rather than taking time to linger in places where people were involved, so that we could appreciate how people lived,worshipped and relaxed.Our guide tried very hard to please non-standard clients, and he succeeded.

15 June 2014
Unprompted review
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Reply from Balkan Trails

Hello Mr. Cole,

Thank you very much for taking the time to review us.

I am happy you enjoyed your Romania tour with us. Indeed, the itinerary you booked has a pacing which is on the alert side, since it's designed for travellers who wish to discover Romania's most famous sights in a relatively short period of time.

Romania is a bit behind when it comes to infrastructure, so unfortunately the travel times are sometimes a bit long. We hope things will improve in the years to come.

Thank you for traveling with us, and if you decide to further explore our part of the world, do not hesitate to get in touch! We will make sure to customise the route of your next tour in such a way that we shorten the time spent in the car.

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