Bali Direct Store Reviews 12

TrustScore 4 out of 5

4.2

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Company details

  1. Grocery Store

Written by the company

Welcome to Bali's #1 Curated Grocery Store! The home delivery service that brings the best groceries, organic greens, and natural health products from local producers to your doorstep. We have more than 3000+ products from 250+ local artisans listed, from fresh and organic veggies, fruits, natural products, gluten-free, keto, vegan, and many more! Shop now and enjoy the fullest experience of hassle-free shopping via our website and get free delivery service all around Bali.


Contact info

4.2

Great

TrustScore 4 out of 5

12 reviews

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Rated 5 out of 5 stars

Great selection of organic produce and customer service.

Selection of organic produce is excellent and well-priced. Customer service is great, even if the owner can sometimes react agressively to reasonable customer complaints, the local service and delivery staff are generally very helpful, understanding and responsive. I've been ordering regularly for years now.

11 July 2025
Rated 5 out of 5 stars

Bali Direct responds quickly to…

Bali Direct responds quickly to questions. They ar involved with returning / recycling glass bottles. Their delivery drivers are polite. They offer a wide range of delicous food and beverage products.

10 July 2025
Rated 4 out of 5 stars

I love the convenience

I love the convenience, especially the grocery items. I stuggle with things consistantly being out of stock. after ordering. The lack of consistacy of freshness in the produce. I tend to find other sources because of this.

7 July 2025
Rated 4 out of 5 stars

Convenient and friendly Delivery

We love being able to order our produce from Bali Direct. Drivers are always friendly and professional. Most of the produce is excellent. The only reason I don't give a 5 Star rating is that sometimes the produce is not the quality I expect. I.E. today I ordered 2 bunches of organically grown kale. This is typically enough to make 5 trays of Kale Chips in my dehydrator. We could only fill 2 trays. For the last couple of weeks the kale has been substandard. This week I tried a different farm and again the kale was small and some of it was poor quality. Poor quality produce should be culled and not sent out. I'm going to wait a month now before I try to order kale again. Maybe this is not the right season for it.

7 July 2025

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