bakerly Reviews 4,375

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste and excellent quality, highlighting items like croissants, crepes, and pancakes as family favorites. Many appreciate the thoughtful and secure packaging, ensuring products arrive fresh and intact, and frequently mention the fast delivery service. However, some customers experienced issues with delivery, noting that packages occasionally arrived damaged. A few also expressed concerns about the price of certain items, finding them to be on the higher side, and some mentioned that the shelf life of products was shorter than expected, making it difficult to consume all items before their expiration date.

What people talk about most

Product

Customers consistently note positive experiences with product quality and taste. Reviewers frequently praise... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the delicious taste and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of online ordering, quick... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast shipping, with orders... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the great prices, with some finding products... See more

Based on these reviews

Rated 5 out of 5 stars

Our latest order arrived in timely fashion. The rest of this review is absolutely no reflection on Bakerly, but apparently UPS decided to use our package for a rugby scrum. Our package arrived totally... See more

Rated 5 out of 5 stars

Bakerly is a wonderful company. Offering Brioche bread, Pumpkin Brioche bread, “on the go” French pancakes, Brioche buns of different sorts, blueberry, chocolate and strawberry crepes, etc. All delive... See more

Rated 5 out of 5 stars

I was so looking forward to trying everything offered. Took a while to arrive but I have to say, it was SO worth the wait! The croissants, crepes and pancakes are absolutely delicious! Hands down. Eve... See more

Rated 5 out of 5 stars

I have been a repeated customer of Bakerly for the past four years. My family has enjoyed all of their products, the variety flavor of crepes, the French Pancakes, the chocolate croissants; and w... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love all of the products I have…

I love all of the products I have received. I have let a few friends try some of them and they really liked them too. They would order if it would come by FedEx Ground or USPS because UPS isn’t very reliable to this location. I had to sit on the inside steps for five hours before I finally received my package.

12 December 2025
Rated 3 out of 5 stars

Eight days for shipping!!!

Eight days for shipping? Nope. Not nowadays. Your products were OK. But when you’re exposed to being on a truck bouncing around for eight days that’s not cool. You really need to find a better shipping method and I might consider ordering. Should be two or three days delivery

11 December 2025
Rated 5 out of 5 stars

Goodeats

All the products that we have tasted was very very good. Don't ask me which was our favorite..... They all was very good. I have the pumpkin spice ordered I'll let you know if that hits the spot. My wife is91 years young and I'm a83year old.... And your products have changed our tastes in breads and pastry.

14 December 2025
Rated 5 out of 5 stars

I really appreciated the excellent packing job!

I really appreciated the excellent packing job - making sure nothing got crushed! Although I was worried about the freshness since it took about 5 days to arrive, everything was still perfect! Quality is always good in the rolls, buns, and bread.

3 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look