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baileyhats.com Reviews 1

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TrustScore 3 out of 5

3.2

Fashion Accessories Store
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Company details

  1. Fashion Accessories Store
  2. Clothing Store
  3. Hat Shop
  4. Men's Clothing Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Bailey Hats Uses Stupid Artificial Intelligence

Bailey (which is a brand owned by Bollman Hat Company) sent the wrong item. I sent an email message to their customer service department with a photo of the item I received. An AI agent insisted that I return the item before they would send my actual order, PLUS they wanted me to pay $10 for the shipping -- even though it was their mistake. Why should I have to spend my time and money to correct their error before I get the items that I paid for earlier?

31 March 2026
Unprompted review

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