I thought they'd struggle to get my photo blanket to look right because the main subject was my black dog. But all the pictures look fantastic and really clear. The delivery took slightly longer tha... See more
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Company details
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Design products online in exceptional quality, built to last, by our talented team in London.
Contact info
London, United States
- bagsoflove.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 48 hours
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First Class
I cannot fault the service, it was 1st class. The china baubles were packaged and delivered in one piece and no breakages. The quality of the product is excellent. I would very much recommend Bags of Love and will definitely purchase from them again. Many thanks
Amazing customer service
Amazing customer service! And iv made many orders from this company very quick delivery and the quality of photos is always outstanding
Perfect Product, Perfect Company to deal with
This was the 4th shirt I've ordered & I'm truly delighted with them all. This 4th one was the best as I've perfected my design following advice from Kajal who was very helpful on a number of matters. Received all very quickly & great e mail support for a couple of queries that I had. Great quality & fit with incredibly accurate design & reproduction of photos & printing.
Great customer service
Great customer service! I called before and after placing the order as needed the item rushed and delivered within 2 days. The team talked me through the process. When it looked like they may not be able to ship the item in time, we discussed collection from their London location as an alternative - but in the end they did manage to ship it. Item was great - really high quality - and the service was top notch!
Quality items, great way to be personal or creative.
I bought a tea towel and travel towel as a gift. Both were high quality items and delivered on time. I made a custom design in Canva, you can also do a photo. Great way to turn digital art and designs into gifts or products. Huge range of items to personalize including blankets, clothing, mugs, sunglasses, canvas prints, and even your own pattern leather.
I ordered a large banner for our school…
I ordered a large banner for our school with our school crest/logo and it is absolutely stunning!! We are so happy with it. The price was unbeatable. It is on linen and the letter and detail is outstanding. I’m honestly so shocked that it is as perfect as it is. Thank you so much. This company is legit order from them. We will be back! Shipping was super fast and I got updates regularly.
I recently complained about the quality…
I recently complained about the quality of a handkerchief that I had ordered in organic cotton that had been apparently mislabelled as polyester. The customer Team reached out to me and kindly replaced the handkerchief free of charge with another fabric.
They were very prompt in their response and I’m grateful for that
Fantastic personalised photo card
Fantastic personalised photo card, really delighted with this and it was delivered so fast too. Excellent company highly recommended.
Exactly as advertised
Exactly as advertised. My chosen uploaded image transferred brilliantly to the beach towel. Great quality, good value, brilliant service.
Excellent quality gift
Excellent quality large bone china mug, did a collage photo print of pets which came out perfectly. Been through the dishwasher several times so looks like it will stand up well to use. Not the cheapest around but well worth the money for the perfect gift. So good I’ve already ordered another for myself!
Dishonest …
Very disappointed with the poor quality of the product. I ordered a handkerchief for my dad in organic cotton but the product when it arrived had a polyester label. I complained and was told they accidentally put the wrong label on the material. The fabric is undoubtedly polyester but was told it wasn’t. I asked for a replacement but was told I could send it back for them to change the label to read cotton which it clearly isn’t. Given the expense I am very disappointed and will never use this company again.

Reply from Bags of Love
Still awaiting refund
I have had an awful experience with this company. I made an order and a week later I am told that the ribbon needed for my order was out of stock. I asked for a refund and made an order with another company. Bags of love kept emailing me offering vouchers / discounts etc which I kept declining and asking for my money back. I have had to ask six times for a refund, I am still awaiting this. I would NOT recommend this company and will definitely not be using them in the future.
I love love love ❤️
I have used Bags of Love a few times over the last year for a photograph blanket and pillows. As you design your pieces on line, you sometimes need a professional eye so I contacted them for a on-line chat. Each time, great advice was given and I was reassured to place my order. I was not disappointed. I love love love the quality of the products and have will have no hesitation in using them again.
Super service, super quality
Ordered an acrylic block with custom art work on.
Order process was seamless.
Uploaded image required using their website.
Block arrived a week later.
I was kept updated at every stage.
Perfect.
Decent price.
Wonderfully accurate and clear…
Wonderfully accurate and clear printing, very fast service, a great Company to deal with.
Love it!
Very good quality of the prints, variety of fabric and shipping is fast.
Nice finish!
Very happy with all products received, really nice quality and finish! Good communication, polite and friendly! ..the only to check is the delivery, processing and delivery have separate times, it is stated on website! be aware of this. I would definitely order again, I have ordered multiple products and been so happy with each one especially as they've been for big emotional occasions. Thank you!!
Poor Customer Service
Very disappointed with bags of love. I used to order from them regularly despite the price as I loved their print quality on vests and masks. I ordered a long sleeve shirt for a friend for her to wear at the event and when it arrived it was simply awful. The cut wasn't round it was a scoop too. Bags offered a 30% refund only or a reprint (which i dont need as the event was last week). Cheaper alternatives to Bags offered me 100% refund if the print was bad.
Upd got a full refund. Updating my rating as I'm happy with the outcome.
Quality, design colours excellent.
I have been so pleased with the quality of the blankets that have been produced and my design was just how I wanted it to be. I have ordered three blankets as presents over the last year and they have been well received. My granddaughters have been delighted with them. I also had wallpaper printed in the design of my choice and this was fantastic. My granddaughter has all her horse friends on the wall now.
Fabulous company to deal with
Fabulous company to deal with, the website is easy to navigate, the service is great, speedy delivery and Im one very happy customer
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