There were very clear instructions as to how Bag2Charity works & what's accepted & what isn't. Was easy to book a date for collection & it gave us time to find as much as we could. Obviously, you h... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used bags2charity twice now and on each occasion I have found the service excellent. The communication from them is really useful and timely. The instructions are clear . The guy who collected... See more
Company replied
I love the idea of this charity, my late partners clothing has gone to a specific charity that affected our lives. Its quite an upsetting thing to have to do but this has made me feel more positive a... See more
Company replied
Fantastic service! Easy to navigate website, book collection easily, sms and email confirmations on booking and with expected collection and tracking and collected in timely swift manner and all to he... See more
Company replied
Company details
Written by the company
Bag2Charity offers a free doorstep charity clothing collection service across Yorkshire, the North East, Greater Manchester and beyond. We collect unwanted clothes, shoes, books and household items from your doorstep — no need to be in, just leave bags outside on collection day. Proceeds go directly to your chosen charity partner, including Human Appeal, Children's Air Ambulance, Your Local Air Ambulance, Kidney Research Yorkshire, Funzi and Bodo Trust, Fighting Ependymoma, Wendy's Wish, Ragdolls UK and SNOOP. Book your free collection in under two minutes at bag2charity.co.uk.
Contact info
Unit 6-7 Omega Business Village, DL6 2NJ, Northallerton, United Kingdom
- 01609 780 452
- info@bag2charity.co.uk
- bag2charity.co.uk
4.9
Excellent
269 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great charity
Great charity, straightforward booking a collection in.
Cheerful driver on the day, just what was needed, thank you
4 August 2026
Unprompted review
Reply from Bag2Charity
Hi Christine, thank you for your wonderful review.
We're delighted to hear you found the booking process straightforward and that our cheerful driver helped make your collection day a positive experience. Providing a friendly, reliable service is exactly what we aim for.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
Great service
Great service, communication fabulous, booking system is easy to navigate. Would highly recommend
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi Claire, thank you for your wonderful review.
We're delighted to hear you found our service so easy to use. It's great to know you were pleased with our communication and found the booking system straightforward to navigate.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
This is a brilliant company
This is a brilliant company , I was clearing out things but no charity bags through the door , do i went online and found this. Brilliant easy to use and book a collection , what i love is you can choose which charity you would like to donate too which is even better . Thank uou so much . You get a choice of dates thats available and then put out on that day , uou get a reminder from them and you get an easily saying theyve collected it , I will deginitely use again
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi Mrs R King, thank you so much for your wonderful review.
We're delighted to hear you discovered Bag2Charity when you were looking for an easy way to donate your unwanted items. It's great to know you enjoyed being able to choose which charity to support, as well as our simple booking process, collection reminders and confirmation once your donation had been collected.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
So easy!
This was just so easy from start to finish.Simple online booking process and regular updates Brilliant.Will definitely use again.Thanks so much.
3 August 2026
Unprompted review
Reply from Bag2Charity
Hi Steph, thank you for your wonderful review.
We're delighted to hear you found the whole process so easy from start to finish. It's great to know the online booking and regular collection updates made everything simple and hassle-free.
Thank you for your kind words and for supporting your chosen charity. We look forward to helping with your next donation. 💙
Organisation a collection of donations
Booking a collection was straightforward, as was keeping in touch with the office on day of collection.
All the staff were polite, friendly and the driver arrived as scheduled.
I was able to choose the charity I wished to donate to.
Overall a positive experience, and I would definitely use them again, and I recommend them to others.
A big thank you 😊
30 July 2026
Unprompted review
Reply from Bag2Charity
Hi Dawn, thank you so much for your wonderful review.
We're delighted to hear you found the booking process straightforward and that our team kept in touch throughout your collection day. It's great to know our staff and driver provided a friendly, reliable service, and that being able to choose your chosen charity made the experience even more meaningful.
Thank you for your recommendation and for supporting your chosen charity. We really appreciate your kind words and look forward to helping with your next donation. 💙
Professional collection person polite
Professional collection person polite. Arrived when they said
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi Pazza, thank you for your lovely review.
We're delighted to hear our collection driver was polite and professional, and that your collection took place exactly when promised. Providing a reliable and friendly service is exactly what we aim for.
Thank you for supporting your chosen charity. We hope to help with your next donation soon. 💙
Very easy to book
Very easy to book. Good communication about when it would be collected. Excellent service would recommend
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi, thank you for your wonderful review.
We're delighted to hear you found the booking process so easy and appreciated the communication about your collection. It's great to know you had an excellent experience and that you'd recommend Bag2Charity to others.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
A good, well organised, useful service. Thanks
Thank you, collection was as promised. I was notified and updated, of the collection time .
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi Michael, thank you for your lovely review.
We're delighted to hear you found our service well organised and reliable. It's great to know you appreciated the collection updates and that everything took place just as promised.
Thank you for your kind words and for supporting your chosen charity. We hope to help with your next donation soon. 💙
All good friendly and happy to give to…
All good friendly and happy to give to charity .
3 August 2026
Unprompted review
Reply from Bag2Charity
Hi Ebony, thank you for your lovely review.
We're delighted to hear you had a positive experience with our friendly service. It means a lot to know you're happy to support your chosen charity through Bag2Charity.
Thank you for your support. We hope to help with your next donation soon. 💙
Reply from Bag2Charity
Hi Amy, thank you for your lovely review.
We're delighted to hear you had a great experience with our service. It means a lot to know you'd choose Bag2Charity again for your future donations.
Thank you for supporting your chosen charity. We look forward to helping with your next donation. 💙
Easy to book and turned up to pick up…
Easy to book and turned up to pick up as scheduled
3 August 2026
Unprompted review
Reply from Bag2Charity
Hi Sean, thank you for your lovely review.
We're delighted to hear you found the booking process easy and that your collection took place exactly as scheduled. Providing a reliable and hassle-free service is exactly what we aim for.
Thank you for supporting your chosen charity. We hope to help with your next donation soon. 💙
Brilliant collection when said all…
Brilliant collection when said all good..
23 July 2026
Unprompted review
Reply from Bag2Charity
Hi Yvette, thank you for your lovely review.
We're delighted to hear everything went smoothly and that your collection took place exactly when promised. Providing a reliable and hassle-free service is exactly what we aim for.
Thank you for supporting your chosen charity. We hope to help with your next donation soon. 💙
Booked on line they collected the day I…
Booked on line they collected the day I booked and no issues all bags collected. Easy process would have been nice to receive a thank you card through the door but understand probably lots to deal with each day. Will use again.
28 July 2026
Unprompted review
Reply from Bag2Charity
Hi Rosie, thank you for your lovely review.
We're delighted to hear you found the booking process easy and that everything was collected on the day as planned with no issues. It's great to know you'll be using our service again.
Thank you as well for your thoughtful suggestion about a thank you card. We really appreciate the feedback and will certainly take it on board as we’re always looking for ways to improve our service.
Thank you for supporting your chosen charity. We look forward to helping with your next donation. 💙
Good communication easy to set up a…
Good communication easy to set up a collection date and was kept up to date with collection and time
4 August 2026
Unprompted review
Reply from Bag2Charity
Hi Maria, thank you for your lovely review.
We're delighted to hear you found it easy to arrange your collection and that our communication kept you informed every step of the way. Providing clear updates and a straightforward booking process is exactly what we aim for.
Thank you for supporting your chosen charity. We hope to help with your next donation soon. 💙
Very impressed and will
Very impressed and will. Be using you again when I clear more clothes out thank you
5 August 2026
Unprompted review
Reply from Bag2Charity
Hi Mrs Marion James, thank you for your lovely review.
We're delighted to hear you were so impressed with our service. It means a lot to know you'll be using Bag2Charity again the next time you have more clothes to donate.
Thank you for supporting your chosen charity. We look forward to helping with your next donation. 💙
Excellent service
Excellent service. Collected on time as stated. Treated property with respect. Starting another very soon.
Booking was easy
24 July 2026
Unprompted review
Reply from Bag2Charity
Hi Margaret, thank you for your wonderful review.
We're delighted to hear you found our service reliable and easy to use. It's great to know your collection arrived on time, your property was treated with respect, and that the booking process was so straightforward.
Thank you for choosing to book another collection with us. We really appreciate your continued support and for supporting your chosen charity. 💙
Very happy with the ease of of the web…
Very happy with the ease of of the web page. Easy to book. Nathan was very polite and knowledgeable. Didn't see until later about the tags so I can only hope that the charity of my choice gets the items (2 very large and heavy shopping bags and 1 large suitcase full of clothes. Will definitely use again
4 August 2026
Unprompted review
Reply from Bag2Charity
Hi Miss Beverley Garlick, thank you for your lovely review.
We're delighted to hear you found our website easy to use and the booking process straightforward. It's also wonderful to know Nathan made such a positive impression with his polite and knowledgeable service.
Please don't worry about the tags. If your collection was booked for your chosen charity, your donation will still be allocated correctly even if the bags weren't labelled.
Thank you for your support. We look forward to helping with your next donation. 💙
Fantastic
Fantastic. Always come for the collection and lovely to help others in need. Very easy to book.
3 July 2026
Unprompted review
Reply from Bag2Charity
Hi Kingy, thank you for your wonderful review.
We're delighted to hear you've found our service reliable and easy to book. It's especially rewarding to know you enjoy supporting others through your donations, and we're grateful to be able to help make that possible.
Thank you for supporting your chosen charity. We really appreciate your continued support. 💙
Excellent efficient service
Excellent efficient service. Easy access, great communication, timely collection.
29 July 2026
Unprompted review
Reply from Bag2Charity
Hi Viv, thank you for your lovely review.
We're delighted to hear you found our service efficient and easy to use. It's great to know our communication and timely collection made the whole experience straightforward from start to finish.
Thank you for supporting your chosen charity. We really appreciate your kind words and hope to help with your next donation soon. 💙
Excellent service best Tracking they…
Excellent service best Tracking they have got , from Yorkshire to my home in Manchester on time too.
I will 100% use this service again.
Very easy to book a date on their page
Thankyou
27 July 2026
Unprompted review
Reply from Bag2Charity
Hi Margaret, thank you so much for your wonderful review.
We're delighted to hear you found the booking process so easy and that our live tracking kept you informed all the way to your collection in Manchester. It's great to know everything arrived on time and gave you confidence in our service.
Thank you for your kind words and for supporting your chosen charity. We really appreciate your recommendation and look forward to helping with your next donation. 💙
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