Badzgaming LTD Reviews 310

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, variety, and the excellent value for money, especially within the mystery boxes. Many consumers also commend the fair pricing, often noting that items are priced competitively or even below market value. The staff receives frequent appreciation for their helpfulness, kindness, and extensive knowledge, making interactions pleasant and informative. Delivery services are also highly rated for their speed and the careful packaging of items. However, some customers also noted occasional issues, such as delays in delivery or receiving products that did not meet their expectations regarding value, particularly with mystery slabs or boxes. A few people mentioned instances where the value of a received item was significantly lower than anticipated, or that the content of mystery boxes felt repetitive. There was also a report of a negative experience regarding trade-in offers and staff rudeness.

What people talk about most

Product

People report positive experiences with product, often highlighting the great selection and variety of items,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Reviewers highlight positive aspects of price, with many customers praising the generous trade-in values and... See more

Staff

Consumers consistently find the staff to be positive and welcoming. Many reviewers highlight the staff's... See more

Value for money

Users describe positive interactions with value for money. Many customers report receiving more value than... See more

Based on these reviews

Rated 5 out of 5 stars

Been dealing with Badzgaming for a while now, they're absolutely superb and Alex (Badz) is a total gentleman, delivers product when he says he's going to, communicates consistently and in a timely... See more

Company replied

Rated 5 out of 5 stars

Ordered on Tuesday evening, arrived before lunch on the Friday. Can’t fault anything with the website, delivery or, communication. I didn't receive a free pack after signing up for the first time... See more

Company replied

Rated 5 out of 5 stars

I have brought plenty of Mystery Boxes from Badzgaming, and all of them have been over value and a joy to open. If you're looking for some products but aren't quite sure what you're wanting, I'd recom... See more

Rated 5 out of 5 stars

Without a doubt the best TCG shop in SW A must visit whenever you are in the area, every time I have visited the store has been stocked up with amazing products and the staff are always super... See more

Rated 5 out of 5 stars

In the madness of all the pokemon scalping, badzgaming has quickly become my favourite online TCG shop. Alex is so very kind and helpful when contacted, all my orders have been 10/10 and I constantl... See more

Company replied

Rated 5 out of 5 stars

Have made purchases online, at card conventions and prior to the new store. Always happy to give time to discuss cards and is a genuine fan of TCG. Prices are fair with market conditions and has sold... See more

Rated 5 out of 5 stars

I originally gave a one star review as I was initially disappointed in the order I received. I've changed my review because the level of customer service and support I received since leaving my re... See more

Company replied

Rated 5 out of 5 stars

We have had so many great experiences with Badz, at card shows over social media platforms and through Whatnot! We have bought from him many times and have always been so happy with the product!! hi... See more

Company replied

Rated 5 out of 5 stars

Product was as described in perfect condition. Spoke with Alex who resolved a small issue and kept in communication with me, going above and beyond to ensure a smooth transaction. Would really recomme... See more

Company replied

Rated 5 out of 5 stars

Perfect set of mystery boxes and will definitely be becoming a monthly member. The box was filled with all kinds of goodies from packs to deck boxes and even a pack of Walkers! I definitely recommend... See more

Rated 5 out of 5 stars

I’ve bought products from Badz since last year, and I’ve never had a bad experience. The instagram algorithm gave me a solid. Great pricing and regular sales to try and get some good deals. The discor... See more

Company replied

Rated 5 out of 5 stars

Just wanted to say thank you to the BazdGaming team for the Gold Mystery Box — I absolutely loved it! It’s perfect for collectors or as a gift — totally worth it! I’ll definitely be ordering anothe... See more

Company replied

Rated 5 out of 5 stars

First time buyer and didn't know what to expect in the mystery monthly box. My son (7) has just started collecting pokemon so thought I would give him a box for his birthday. I was delighted with what... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience, like always. The mystery box was more than worth its price, plus some goodies. I cannot fault them. Would recommend to anyone. My go to for pokemon products.

Company replied

Rated 5 out of 5 stars

Great company, recommended. Many products, nice mix of mystery boxes which I haven't tried yet! Soon I will. Delivery was smooth nice packing. Keeps customers updated.

Rated 5 out of 5 stars

Once again another awesome mystery box. Love all the variety of sealed products, which are valued more than the price of the box. Keep this up as it’s a great way of opening lots of different Pokemon... See more

Rated 5 out of 5 stars

Products arrived well packaged and in good conditions and were priced reasonably. There was a delay with delivery but the seller kept me informed through email and refunded delivery as a goodwill gest... See more

Company replied

Rated 5 out of 5 stars

So I ordered 2 booster boxes from BadzGaming and this was during the weekend sale they hosted online and the prices you would not believe how good they were. I left a message asking for mint condition... See more

Company replied

Rated 5 out of 5 stars

As always Badzgaming will always be my go to place to purchase product. I ordered a Obsidian Flames booster box this time around and once again it was the cheapest you could find anywhere compared to... See more

Company replied

Rated 5 out of 5 stars

Best card shop IV ever been too, Have alot of different products. Loads to choose from, Everyone working there is extremely kind. Always happy to help you, would highly recommend seeing it for yoursel... See more

Rated 5 out of 5 stars

Been ordering from Alex for the last 2-3 years and wouldn't use anyone else, great prices, great mix of items, great customer service, all purchases come well packaged and delivered within matter of... See more

Company replied

Rated 5 out of 5 stars

2nd time purchasing from Badzgaming and again not a bad word to say. Quick with my order and picked up from the unit and had a good conversation with the owner about cards and card shows. Cant fault t... See more

Rated 5 out of 5 stars

Perfect as always, delivery was quick and packaged well. Bought as a gift for my son's birthday and he was so happy when he got the card he had been searching for! Definitely my go to place for Pokémo... See more

Company replied

Rated 5 out of 5 stars

Kept up to date on shipping and delivery. Items arrived safely and packaged well. One item arrived quicker than expected. Very happy with the service and items received.

Company replied

Rated 5 out of 5 stars

Products delivered with no damage and correct description. Had a delay but my postage fee was refunded. Great service all round. Highly recommended.

Company replied

Rated 5 out of 5 stars

Ordered the Platinum Mystery box and what I got inside it was very good value. More than the price of the box itself. 1 x ETB, 1 x 5 pack tin, lots of packs including Evolving Skies. Very simple to or... See more

Rated 1 out of 5 stars

My daughter (15) came to the shop today and she's been excited all week as she was hoping to sell some Pokémon cards, that she had scanned online to find out there worth. She went along without me and... See more

Company replied

Rated 5 out of 5 stars

Service providing is very clear and honest. Delivery is super speedy and packaged very well. 100% recommended for you TCG products!

Company replied

Rated 5 out of 5 stars

Baz is always a pleasure to do deals with and just talking with top guy highly recommended always will find you the best deal 👍 👌 😀

Company replied

Rated 1 out of 5 stars

My daughter (15) came to the shop today and she's been excited all week as she was hoping to sell some Pokémon cards, that she had scanned online to find out there worth. She went along without me and... See more

Company replied

Rated 5 out of 5 stars

First of all all I can say is wow, these guys have gone all out on this membership surprise box, 10/10 don’t miss out I don’t want to spoil it but you will 100% not be disappointed, product amazing de... See more

Company replied

Rated 5 out of 5 stars

The items I ordered were really well packaged and arrived quickly and in perfect order. Looking forward to give them to my partner for Christmas. Thanks :)

Rated 5 out of 5 stars

Amazing packaging and great value for money. I would recommend this business to anyone. Overall a great experience with fast shipping times and a fantastic service.

Company replied

Rated 5 out of 5 stars

I got one of the Gold Mystery boxes from Badzgaming and I was really happy with what I received. A great mix of packs, cards and sealed product. As always delivery was quick and everything arrived pri... See more

Company replied

Rated 5 out of 5 stars

First time ordering with them. The items were sent promptly and well packaged. Good communication from them, I would use them again in future.

Company replied

Rated 5 out of 5 stars

Bought my 1st Pokémon set from here and the delivery and quality of item was awesome. I will be buying more when funds allow.

Company replied

Rated 5 out of 5 stars

Great communication and very good pricing. Fast delivery too! My new go to for pokemon packs for sure!

Rated 5 out of 5 stars

I ordered a silver mystery box for the first time. I really enjoyed the variety of things packed in the box and I especially love the Celebi pin. The postage was quick and the box was well packed. I f... See more

Company replied

Rated 5 out of 5 stars

I enjoy walking to this shop. Both staff members that I see on every occasion are always welcoming and remember you. I was unlucky to miss out on the release of the new product , but there is still pl... See more

Rated 5 out of 5 stars

Great shop that I have been going to since opening in Cwmbran. Great guys, a great selection of Pokemon products and other misc bits that are always super fun to look at. Trustworthy guys as I have al... See more

Rated 5 out of 5 stars

Honestly the best shop IV been in! Always kind and happy to help, would highly advise going here. Great knowledge and the setup is amazing!

Rated 5 out of 5 stars

Purchased some pokemon cards for a fair price, everything arrived promptly and in perfect condition.

Company replied

Rated 1 out of 5 stars

Customer service is poor. Mystery boxes are the same each month and bulked out with the worthless etb and box items such as dice. After complaining about the box, I was promised it would change and it... See more

Company replied

Rated 5 out of 5 stars

Really happy with my orders from Badz. Fast delivery, nice selection of products and packs and it was super fun to rip some packs I’ve not seen in a while. Thank you :)

Rated 5 out of 5 stars

Once again a great value for money Pokémon Mystery box. Lots of variation of items across multiple sets.

Rated 5 out of 5 stars

Have used Badzgaming a few times now, always a pleasant experience. Good service and delivery, will continue to use in the future

Company replied

Rated 5 out of 5 stars

Always great service from Badzgaming! The product are good quality and shipping is as described.

Company replied

Rated 5 out of 5 stars

Spoke with Badz through chat and come away with some amazing stuff highly recommended

Company replied

Rated 5 out of 5 stars

Another awesome Badzgaming mystery box. Lots a great packs. Value more than I paid for the box.

Rated 5 out of 5 stars

Both amazing guys, one of the best places to go chat, hang out, experience is always amazing. Stock is endless and I got to give it to them there nearly as handsome as me.

Rated 3 out of 5 stars

Would give 2.5 stars if they allowed for half stars (went for three as they don’t). My order included a £25 mystery (graded card slab) box and I’m just not sure it was worth it. Unfortunately... See more

Company replied


Company details

  1. Collectibles Store
  2. Online Marketplace

Written by the company

Welcome to Badzgaming! Whether you're on the hunt for a rare Funko Pop or a coveted Pokemon piece, we've got you covered. What sets us apart from other online stores? Well, for starters, we're a small self-run business that's run by people who are just as passionate about the items we sell as you are. We're not here to judge you for spending hours scouring the internet for that one elusive item (we've been there too!). But don't just take our word for it - check out either our new website, or our Amazon store (https://rb.gy/zhew) which has hundreds of completely different items! We're committed to providing a positive customer experience and can't wait to help you add that missing piece to your collection. Happy collecting!


Contact info

4.8

Excellent

TrustScore 5 out of 5

310 reviews

5-star
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3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

1st time vending saviour

Many thanks indeed for the purchase of the trading card dispenser, super fast and secure shipping. Saved my skin for my first ever time vending. Thank you

10 March 2026
Rated 5 out of 5 stars

Super Happy!

Really happy with my orders from Badz. Fast delivery, nice selection of products and packs and it was super fun to rip some packs I’ve not seen in a while. Thank you :)

3 March 2026
Rated 5 out of 5 stars

Great for the community and keeping the young collectors supplied!

I’ve been in Badz a bunch of times, I’ve traded and I’ve bought with them. They’re always happy to chat and talk things through even when they’re busy. Prime example of how nice these guys are, me and my son are failing miserably to get any ascended heroes pokemon bits. But we walk in, ask and because he’s a kid and loves pokemon, they immediately hook him up with a tin at RRP. Sounds like nothing but when he can’t get a pack after 2 days of hunting for them, It means the world to him! (Helps that he pulled mega gengar Attack rare from that tin) top blokes, great place for the community! 11/10.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Such a welcoming atmosphere!

The shop is always so welcoming, Alex and Alex are are always willing to chat and discuss upcoming release or events that are going on within the community. My son who is 6, is so happy to go to the shop and is always treated amazingly, the staff always have time to help him even when it’s busy, even though it may not be as much time as when it’s quiet but they do the best they can with a shop which is often full of people! Overall Badz hasn’t been open long and it’s amazing to see the atmosphere they’ve created in such a short space of time!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic shop really nice guys I…

Fantastic shop really nice guys I didn't pay for a tin by mistake whilst paying for other things where the shop was so packed and they was so cool and understanding when returning to pay wicked people and awesome shop!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely one of my favourite local…

Absolutely one of my favourite local Pokémon shops and always my go-to!!

Alex and the team are incredibly welcoming and friendly. Whether you’re a seasoned collector, competitive TCG player, or just browsing they are inclusive. Despite being a small independent business they work hard to be attentive to every customer and always super friendly.

They cater to Pokémon and other TCG products, plus plenty of bits and bobs for all ages. The shop is bright, clean, spacious and super easy to get to.

They do their best to ensure distribution is as fair as possible, which is hugely appreciated in these high-trend times (hi scalpers👋🏼) :-)

Lastly, as a small independent business that recently experienced an unfortunate large theft, they deserve even more support right now. It is important to remember that these are real people behind these businesses, working incredibly hard to make them thrive. Always be kind.

Couldn’t recommend them enough!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Have made purchases online

Have made purchases online, at card conventions and prior to the new store. Always happy to give time to discuss cards and is a genuine fan of TCG. Prices are fair with market conditions and has sold items at retail when they aren’t a trade in (these then go for market which is how shops are able to have product with so many people now buying to flip for profit).
Great guy and a pleasure to purchase from.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Without a doubt the best TCG shop in SW…

Without a doubt the best TCG shop in SW

A must visit whenever you are in the area, every time I have visited the store has been stocked up with amazing products and the staff are always super helpful.

I am not the most knowledgeable collector but when I traded in over 100 cards, they were priced up over a weekend and I was given so much more value than I thought i would get. The guys in the store gave me invaluable information helping me collect some of my chase cards.

Always an amazing experience in an amazing store!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Gotta Catch ‘em All

I enjoy walking to this shop. Both staff members that I see on every occasion are always welcoming and remember you. I was unlucky to miss out on the release of the new product , but there is still plenty to chose from.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Best card shop IV ever been too

Best card shop IV ever been too, Have alot of different products. Loads to choose from, Everyone working there is extremely kind. Always happy to help you, would highly recommend seeing it for yourself

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgeable and patient…

Extremely knowledgeable and patient staff, always friendly and take the time to ensure customers feel valued.

Product availability is insane, compared to many other shops the stock is outstanding and hits such a wide price range, meaning everyone can get something they want, no matter their budget.

Friendly and respectful to all and any age range, specifically good with those who may not feel super confident or shy.

Highly recommended visiting the shop, by far one of the best stocked and best staffed in south wales.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great shop all round!

Great shop that I have been going to since opening in Cwmbran. Great guys, a great selection of Pokemon products and other misc bits that are always super fun to look at. Trustworthy guys as I have also done a lot of Pokemon trades with them. Recommend highly and will keep on visiting!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

My Favourite Shop To Go To!

After being open such a short time these boys are smashing it especially after all the hurdles they’ve had to jump through already. Incredible shop full of stock at all times! Always friendly and happy to give anybody the time of day especially during busy times and only being a small team. Always good with prices and very fair with their trade ins. I always pop in to show my face and check in how they’re getting in every time I pop to Cwmbran town and they’re always so welcoming and ready to chat. Couldn’t recommend badz enough 🙌

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop, packed with goodies. Amazing knowledgeable friendly staff . Fair prices and knows how to spot a fake

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Badz boys!

Both amazing guys, one of the best places to go chat, hang out, experience is always amazing. Stock is endless and I got to give it to them there nearly as handsome as me.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

My daughter (15) came to the shop today…

My daughter (15) came to the shop today and she's been excited all week as she was hoping to sell some Pokémon cards, that she had scanned online to find out there worth. She went along without me and afterwards was so upset. The man serving was very rude to her, told her to 'Hurry up, I'm busy', not at any point was she offered to come back at a quieter time. He told her that her most expensive card was fake without confirming why when she questioned this. He always offered her less than half of what she was offered online (she was not with an adult and I have since found out should have been for any trades to happen). He then refused to look at any of her other cards. My daughter was crushed. She came away so upset, we will ever use the shop again. The man serving today needs to be taught some customer service skills. I appreciate he may have been busy but there is no excuse to be rude! Do not allow your children to go into the shop alone as it looks like they may try to take advantage even though they say they do not trade to children alone.

20 February 2026
Unprompted review
Badzgaming LTD logo

Reply from Badzgaming LTD

Replying here too, as well as the 2 google reviews you left as well as the 2 Facebook reviews. 6 negative reviews over staff politely explaining why he couldn’t do them there and then but did a couple still whilst incredibly busy.

Hi,

As mentioned in my reply to your partner, I wanted to follow up with a bit more context now you’ve provided more detail.

Based on the details in your review, I’m confident I’ve located the CCTV footage of the interaction you’re referring to. If your daughter was with a young lad, this appears to be the interaction in question. Hard to say as there’s 7 hours of footage.

We try to be mindful when handling trade ins from younger customers. While it can be difficult to judge age precisely, at around 15 we generally expect someone to be capable of deciding whether a trade is right for them. With younger children, our approach is understandably different.

During the visit, the lad asked a member of staff if some cards could be priced. The shop was particularly busy at the time (new release and half term) and staff politely explained that they wouldn’t be able to go through a large number of cards on the spot. However, they did offer to quickly check a few whilst trying to be mindful of the shop. Considering the recent theft, we have to watch the shop floor closely.

With a full shop with customers requiring serving, it isn’t always possible to assess multiple cards immediately while also serving everyone properly.

Card values naturally vary depending on condition. Our pricing uses a combination of UK eBay live listings and sold prices. Some apps pull US market data, which can differ significantly. Our trade in typically range between 70–80% of market value for single cards, which is in line with — and often more generous than other TCG stores.

During the interaction, staff also identified that one of the cards was fake. At no point was anything said rudely, nor was anyone told to “hurry up”. The explanation was given politely and the lad appeared understanding of how busy the shop was. I didn’t see your daughter interact with staff during this conversation.

I’m sorry to hear your daughter didn’t enjoy her experience. We genuinely aim to be welcoming and helpful to everyone who visits. However, I do want to be very clear that there was no rudeness or malice in this interaction at all, and the situation was handled appropriately.

Rated 1 out of 5 stars

Rude and taking advrange

My daughter (15) came to the shop today and she's been excited all week as she was hoping to sell some Pokémon cards, that she had scanned online to find out there worth. She went along without me and afterwards was so upset. The man serving was very rude to her, told her to 'Hurry up, I'm busy', not at any point was she offered to come back at a quieter time. He told her that her most expensive card was fake without confirming why when she questioned this. He always offered her less than half of what she was offered online (she was not with an adult and I have since found out should have been for any trades to happen). He then refused to look at any of her other cards. My daughter was crushed. She came away so upset, we will ever use the shop again. The man serving today needs to be taught some customer service skills. I appreciate he may have been busy but there is no excuse to be rude! Do not allow your children to go into the shop alone as it looks like they may try to take advantage even though they say they do not trade to children alone.

20 February 2026
Unprompted review
Badzgaming LTD logo

Reply from Badzgaming LTD

Replying here too, as well as the 2 google reviews you left as well as the 2 Facebook reviews. 6 negative reviews over staff politely explaining why he couldn’t do them there and then but did a couple still whilst incredibly busy.

Hi,

As mentioned in my reply to your partner, I wanted to follow up with a bit more context now you’ve provided more detail.

Based on the details in your review, I’m confident I’ve located the CCTV footage of the interaction you’re referring to. If your daughter was with a young lad, this appears to be the interaction in question. Hard to say as there’s 7 hours of footage.

We try to be mindful when handling trade ins from younger customers. While it can be difficult to judge age precisely, at around 15 we generally expect someone to be capable of deciding whether a trade is right for them. With younger children, our approach is understandably different.

During the visit, the lad asked a member of staff if some cards could be priced. The shop was particularly busy at the time (new release and half term) and staff politely explained that they wouldn’t be able to go through a large number of cards on the spot. However, they did offer to quickly check a few whilst trying to be mindful of the shop. Considering the recent theft, we have to watch the shop floor closely.

With a full shop with customers requiring serving, it isn’t always possible to assess multiple cards immediately while also serving everyone properly.

Card values naturally vary depending on condition. Our pricing uses a combination of UK eBay live listings and sold prices. Some apps pull US market data, which can differ significantly. Our trade in typically range between 70–80% of market value for single cards, which is in line with — and often more generous than other TCG stores.

During the interaction, staff also identified that one of the cards was fake. At no point was anything said rudely, nor was anyone told to “hurry up”. The explanation was given politely and the lad appeared understanding of how busy the shop was. I didn’t see your daughter interact with staff during this conversation.

I’m sorry to hear your daughter didn’t enjoy her experience. We genuinely aim to be welcoming and helpful to everyone who visits. However, I do want to be very clear that there was no rudeness or malice in this interaction at all, and the situation was handled appropriately.

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