BAD Workwear Reviews 

289
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 200 reviews, reviewers had a great experience with this company. Customers are very happy with the quality of the products, finding them robust, durable, and comfortable, especially the work boots, hoodies, and trousers. Many appreciate the prompt delivery and efficient user experience, with orders often arriving quickly and communication regarding updates being good. The overall comfort and fit of the workwear are frequently praised, making daily use more pleasant for many people. However, some customers experienced issues with product sizing, finding items either too small or too large, and occasionally received the wrong size. There were also instances where products, particularly shoes, started to fall apart prematurely, leading to discomfort or becoming unwearable. A few people reported longer than expected delivery times or issues with orders not arriving, and some found the 'waterproof' claims for certain items to be inaccurate.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the high quality, comfort,... See more

Quality

Customers had positive experiences with quality, highlighting many items as well-made, durable, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast postage and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, quick... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the quick, seamless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 5 out of 5 stars

OMG... as a customer from the USA, the whole experience was incredibly easy and hands off. It's tough to keep up with where our government is in tariffs lately, no worries here. Free shipping, no c... See more

Rated 5 out of 5 stars

I've been through many work boots in my career (36 years) and never found anything that is either comfy or strong, never seem to get both together! I took a punt on the bad work wear boots with sid... See more

Rated 5 out of 5 stars

Very happy to have discovered Bad Workwear. They are a pleasure to do business with. The shoes I ordered were of high quality, that makes the price an absolute steal. Shoes arrived in fantastic condit... See more


4.2

Great

TrustScore 4 out of 5

289 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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4.2

All reviews

(289)

197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic workwear

Fantastic workwear I bought before. Bought it again and there was a fault. Straight away after the warranty was filed. I had a fantastic response. Great company workwear and customer service. Kind regards Ben.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff

My experience of Bad Work wear is fantastic , the products I've purchased are in my opinion the best in quality around and very affordable for the great Aussie tradie , the postage and delivery is also fantastic with up to date info on the parcel whereabouts. Keep up the great work guys , cheers

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Not fit for purpose and bad (haha) customer service

The pink safety sunglasses don't actually provide any tint, they're just safety glasses, not sunnies.
I had to open one pair and try them on to find this, so I suspect they're going to be difficult about the packaging being opened on that return, but I don't know how you'd find out about the tint without trying them on.

And then the online returns process doesn't have a pathway for "product is unsuitable" or anything similar, so I am having to wait on emails from customer service, who don't seem to know the free returns policy on the website, and want me to pay for postage.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Good communication regards delivery…

Good communication regards delivery updates from Australia to UK , I received my order within ten days from ordering, the product is very good , I bought steel toe cap work trainers with air , they look and feel great , testing them out on next week's shifts on the dust ( binman ) .. happy customer, happy days

16 May 2026
Unprompted review
Rated 4 out of 5 stars

I had to return the jacket and had no…

I had to return the jacket and had no difficulty whatsoever. It was the first time I actually ever returned something, and the process was flawless. I had to order the next size up, and the long-sleeve tees I ordered were on the small side, too, but I can cope with those. Based on the reviews I have seen, it is better to order the next size up, and I will do that next time I order. I think maybe BAD is outsourcing their clothing from China, where the sizing is always on the smaller fitting size.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

SIZING IS SMALL

The quality of clothes is great but they are very small!! Im a size 14 usually and the 2xl jumper fits perfectly. Sizing is not right at all.

13 May 2026
Unprompted review

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