BAD Workwear Reviews 

293
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers had a great experience with this company. Customers are very happy with the quality and durability of the products, often finding them comfortable and well-made. Many appreciate the user-friendly website and the efficient delivery service, with items arriving quickly and well-packaged. The overall user experience is positive, with people frequently expressing satisfaction and a desire to reorder. However, some customers also noted issues with orders, such as products being too small or not meeting expectations regarding sizing. A few other people also felt that some products, like certain boots or waterproof hoodies, did not live up to their advertised quality or claims of being waterproof.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, comfort, and durability of items like... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting items like shoes, boots,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Order

People report ambiguous experiences with order, with many customers finding the ordering process easy and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast and easy process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 5 out of 5 stars

OMG... as a customer from the USA, the whole experience was incredibly easy and hands off. It's tough to keep up with where our government is in tariffs lately, no worries here. Free shipping, no c... See more

Rated 5 out of 5 stars

I've been through many work boots in my career (36 years) and never found anything that is either comfy or strong, never seem to get both together! I took a punt on the bad work wear boots with sid... See more

Rated 5 out of 5 stars

Very happy to have discovered Bad Workwear. They are a pleasure to do business with. The shoes I ordered were of high quality, that makes the price an absolute steal. Shoes arrived in fantastic condit... See more


4.2

Great

TrustScore 4 out of 5

293 reviews

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No history of asking for reviews

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4.2

All reviews

(293)

201 reviews in the last 12 months

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Rated 2 out of 5 stars

They charge you £10 to refund your…

They charge you £10 to refund your original payment method when returning.
Trousers come up too small on waist
Waterproof hoody is to thin for the expense it won’t keep you warm in uk winter so I decided to send that back too.
Despite not being fit for purpose I cant believe they charge for a refund if you won’t accept a voucher. Avoid

20 October 2025
Unprompted review
Rated 1 out of 5 stars

The name says it all… BAD

Products look great on delivery & first wear but….. Bad Workwear — the name says it all (should be "really bad Workwear")
I’ve bought several items from Bad Workwear over the past year — including work trousers, boots, and jackets — and unfortunately, the name has turned out to be entirely accurate.
BAD WOMENS 925™ Work Pants: After only a few wears, the waistband stitching came apart completely. It wasn’t wear and tear — it was simply bad manufacturing.
Boots: Fell apart within weeks.
Jacket: The Velcro at the cuffs detached after three washes, and every jacket zip I’ve bought from them becomes stiff and unusable after a few washes.
When I contacted customer services (politely, with photos and order details), they dismissed the issue because my “3-month manufacturers warranty” had expired — despite the trousers being less than four months old and clearly defective.
For anyone else in the UK: please be aware that a store’s warranty does NOT override your legal rights.
Under the UK Consumer Rights Act 2015, products must be of satisfactory quality, fit for purpose, and as described.
If a fault appears within the first six months, it’s legally presumed to have been present at the time of sale unless the retailer can prove otherwise. That means it’s their responsibility — not yours — to put it right.
Bad Workwear’s refusal to repair, replace, or refund is not just poor service — it’s a breach of UK consumer law.
Will be going to Trading Standards and contacting my bank for a chargeback.
In short: Bad by name, bad by nature, and bad at customer service.
Avoid.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered 2 items for my brothers birthday. Waited 2 weeks for delivery, company proceeds to state delivered, refuses to provide proof and now ignoring emails.

Do not buy from these people. I have issued a charge back via my bank that has been accepted. Should have checked the reviews before I purchased. So much online about these scammers.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Awesome work boots and bamboo socks x3

Awesome work boots and bamboo socks x3
So comfortable I have been wearing these boots all day since they arrived this morning
Ordered boots last mid week and they arrived to my door on Tuesday To Western Australia under $100 for quality work boots under $30 for quality bamboo socks definitely add socks for free delivery over $100
Will definitely buy again thank you Bad workwear

7 October 2025
Unprompted review
Rated 5 out of 5 stars

It's all Good

Recently purchased a hoody to be shipped to the UK.
It arrived within 7 days, I ordered a large, seems a good fit.
Cozy and warm, haven't had it wet yet too yet, which is the whole purpose of the purchase.
Cannot fault the sales team and the shipper

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor Fit

I bought a pair of work shorts at my usual size (M) and they were far too small. I returned them and got a pair of size L. They sort of fitted but fitted like a sack of potatoes. I cant get them to stay on, always hitching them up! They are too short and very uncomfortable.
To their credit, they seem solid enough and the service was good. But the product is just bad fitting!

31 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could put 0 I would

If I could put 0 I would ! I bought for 230$ of close size 10 for women and I could put 2 me in those clothes looks like they have been made for men and the joke is I have to pay 10$ to send it back never again !!! Bad quality bad sizing nothing is right I could have had the same at Kmart !!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Had an advert sent to me

Had an advert sent to me, l needed some new work trousers so I took a look. Every single item I clicked on in my Size was out of stock. Complete waste of time looking on there Website, don't bother.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

No shorts, no reply.

Ordered from them almost 2 weeks ago, no shorts have arrived, no working shopping number. Ignored 5 emails I sent, finally left a bad review, got an email within the hour, replied. Been ignored again since.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could them zero stars on customer…

If I could them zero stars on customer service I would .

After weeks of waiting for products that supposedly take 5 days to deliver I still haven’t received them. So cannot comment on product quality .

I wish I had found the reviews before buying .

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service!!!!

There is absolutely no customer service, I was sent the wrong size boots and now cannot get hold of anyone nor will they respond to emails. Its an absolute joke!!! Definitely would not recommend.

13 August 2025
Unprompted review
Rated 3 out of 5 stars

I received these pants today and the…

I received these pants today and the material is not “built” for up and down squat workwear. They gather, and I have to keep adjusting myself. When I received them I did all the quality work-out moves that I need in them, and creased them hugely. So don’t know if I can send them back?

28 July 2025
Unprompted review
Rated 2 out of 5 stars

I bought some zip side safety boots from

I bought some zip side safety boots and took just over a week to arrive. Happy with the quality of the boots but was unfortunately too big and wanted to exchange them for a smaller size. I put in a request and got redirected to the shop app which told me my request has been accepted and to look in my emails for further information. Nearly a week has passed and still no email with a shipping label or instructions. Customer service seems no existent as I’ve emailed and have even tried to contact them on instagram. Very disappointing.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Not Waterproof at all

Bought the waterproof rain defend hoody and the waterproof trousers. THEY ARE NOT WATERPROOF! kneeled in a puddle of water to finish some concrete and instantly felt the water seep through. False advertising and really disappointed

19 July 2025
Unprompted review

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