While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience from start to finish. The server was set up very quickly, and the support team was both knowledgeable and friendly. I made a mistake during the order by selecting the wrong... See more

Company replied

Rated 5 out of 5 stars

Decent priced, highly customizable and well supported dedicated servers. Working over 3 years with them, always there to help. You can add disks, you can upgrade network cards, you can create your own... See more

Rated 1 out of 5 stars

Wow they got me good. Paid for a service that wasn't provided. Basically identical to a scam. I went through the product registration process, paid, and in my account there was nothing. Just so... See more

Company replied

Rated 5 out of 5 stars

First month of usage, so far so good. Note that there's a bandwidth limitation, it's 50 TB. Barely noticeable to be honest.

Company details

  1. Web Hosting Company

Written by the company

Dedicated servers, Linux and Windows VPS, hosting services


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. The server was set up very quickly, and the support team was both knowledgeable and friendly.

I made a mistake during the order by selecting the wrong OS, and while reinstalling I ran into issues with IPMI and the installation process. Support responded fast, handled the situation professionally, and resolved everything without any hassle. The server was reinstalled and worked perfectly afterwards.

Special thanks to the support team for their quick response, clear communication, and great technical expertise. You can really tell they know what they’re doing.

Highly recommended!

4 January 2026
Unprompted review
Bacloud logo

Reply from Bacloud

Thank you for the excellent review!

We’re glad our support team could quickly assist and resolve the OS and IPMI issues without hassle. Your feedback means a lot to us, and we appreciate your recommendation.

Rated 5 out of 5 stars

Great service

Great service, fast and reliable to react to support chat

23 December 2025
Unprompted review
Bacloud logo

Reply from Bacloud

Thank you for your review!
We’re glad you’re satisfied with our service and support.
Always happy to help!

Rated 1 out of 5 stars

Wow they got me good

Wow they got me good. Paid for a service that wasn't provided. Basically identical to a scam.

I went through the product registration process, paid, and in my account there was nothing. Just somewhere to change the secret question.

No email was confirming registration or receipt (payment was definitely made). When I logged off to log back on, my email and password didn't work.

Please don't trust Bacloud for your own sake. I read the bad reviews but didn't believe them because of all the "good" ones, but I was wrong. Don't make the same mistake as me.

24 January 2025
Unprompted review
Bacloud logo

Reply from Bacloud

Hello, We haven't received any email or ticket regarding missing account, missing payments, or missing service. We can't identify you to check what's happened. Yes, we request to set 2FA verification, without setting it up it is not possible what's inside the account. Please provide more information to Sales@Bacloud.com and we what service was ordered and why you haven't received any email. Communication solves all the issues.

Rated 5 out of 5 stars

Great Service

Great Service

we have been working with BaCloud for more than two years. All the time we find solutions to even difficult questions. Fast service. Everything is fine.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Satisfied costumer for two years now. Fast support.

21 September 2021
Unprompted review
Bacloud logo

Reply from Bacloud

Thank you for your review, very appreciate it!

Rated 5 out of 5 stars

used several times

used several times, no problems!

2 September 2021
Unprompted review
Bacloud logo

Reply from Bacloud

Thank you for your review, very appreciate it!

Rated 5 out of 5 stars

The best quality service for the best…

The best quality service for the best price. On top of that - superb support. Using their hosting services for over a year and can say that would not change them to any other provider.

23 April 2021
Unprompted review
Bacloud logo

Reply from Bacloud

Thank you for your review, very appreciate it!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look