While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The UK's leading supplier of clinical-grade bacteriostatic water trusted by thousands across the country. Safe, secure, sterile and speedy delivery.
United Kingdom
3.5
3 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I know I complained because I waited a week and I apologise but it arrived today, perfectly packed and I’m very happy. I will make sure I reorder before I’ve run out next time. Great price and haven’t seen cheaper
Reply from Bac Lab
Hi Helen,
Thank you for the review.
We're really glad it arrived perfectly packed and that you're happy with it.
Best wishes,
The Bac Lab Team
I haven’t received my order…pls make a follow u from your carrier…
Many thanks
Reply from Bac Lab
Hi Janet,
Thanks for your patience, and sorry for the wait. We're glad your order has now arrived. If there's anything else we can help with, just message us.
The Bac Lab Team
Quick delivery, came as described. Inexpensive compared to other brands and very helpful customer service
Reply from Bac Lab
Hi AM,
Thank you for the great review. We're delighted the order arrived quickly and as described, and that our customer service team was helpful.
The Bac Lab Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
