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Babysitter24 Reviews 17

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TrustScore 3.5 out of 5

3.6

Babysitter
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Company details

  1. Babysitter

Contact info

3.6

Average

TrustScore 3.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My experience in one year

I like how organized it is and how possible it is to find families here, I think it would be interesting to add a form to give feedback on the families we work with, so that future babysitters have an idea of what they will find.

9 September 2024
Babysitter24 logo

Reply from Babysitter24

Hi Caroline,

thank you so much for your fantastic 5-star review.
It's great to hear that you are so happy with the organisation of Babysitting24 and the ability to find matching families. Thank you for your idea to review families. That is a great idea.

We really appreciate it when our users give us such valuable suggestions to constantly optimise the platform.
Your praise and ideas are a great incentive for us to keep improving Babysitter24.

If you have any further suggestions or questions, please do not hesitate to contact us.

Kind regards,
Nicole and the Babysitter24 team

Rated 1 out of 5 stars

No answer

Two women with a login in 1 week (the rest were older), two messages, no answer. It was a pity for the money and not helpfull.

6 April 2022
Unprompted review
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Reply from Babysitter24

Dear M N,

Thanks for taking the time to review Babysitter24. We're sorry to hear that you have not received a response from a user. A tip: Often the completeness of the job offer is crucial. The more detailed the description of the tasks, expectations and general conditions, the higher the chance that someone will contact you.

There are several thousand babysitters on our platform. If you still can't find what you are looking for, please write to service@babysitting24.at. Our service team can then check your situation in detail.

Furthermore, our promise of satisfaction guarantee always applies: If you are not satisfied with our service within the first 14 days, we will transfer your money back to you, no ifs, ands or buts.

We wish you good luck with your search and would be happy if you would adjust your rating if you do find a home help through our service.

All the best,
Jan from Babysitter24

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