Emma has been amazing throughout our purchase. Unfortunately we had a fault with a pram that occurred after a couple of weeks of use. Emma was amazing in organising replacements and going the extra mi... See more
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See what reviewers are saying
Happy with the service! Purchased a narrow baby-gate that lasted just about 1 year of a toddler hanging off it (when it wasn't locked) before a hinge broke. Contacted the company about a spare... See more
I recently had an issue with a part of my Silver Cross and had been putting off trying to get this replaced because it always feels like hurdle after hurdle and being a tired Mum this just isn’t what... See more
Firstly, excellent customer service, communication with prompt delivery. Secondly, we are just so impressed with this baby gate, brilliant quality, very robust and well made plus it’s a really g... See more
Company details
Contact info
Unit 24b, Kings Street Industrial Estate, PE6 9NF, Langtoft, United Kingdom
- 01778 561086
- info@babysecurity.co.uk
- babysecurity.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Produucts were delivered 2 days after…
Produucts were delivered 2 days after placing order postage was very reasonable.
Very good service
Exactly as discussed good price and…happy
Exactly as discussed good price and nice quality, the opening door is very narrow but works for the space
Calloesse freedom Matlock auto-close stair gate
Safely delivered and on time.
Poor instructions!
Once installed they look very good and are very sturdy.
They are very easy to use with one hand.
Bought a pram back in…
Bought a pram back in September/October, faulty product, it broke after two months of receiving. I have now not had a pram for four weeks and the problem still hasn’t been resolved. I requested a refund and cancellation on my purchase and I just keep getting fobbed off telling me they’ll call back and being given unreliable information. I will NOT be using this provider again! Absolutely disgusting customer service!!
First time I've used this company but…
First time I've used this company but found it a good experience with fast delivery too!
Ordered gate to be delivered next day…
Ordered gate to be delivered next day delivery by hermes unfortunately it wasn't the case I basically paid extra for a few day delivery. Emailed babysecurity and got no response as of yet with regards to refunding or compensating for the delay
Paid extra for one day delivery as…
Paid extra for one day delivery as needed urgently, didnt arrive in time
Great communication and fast delivery
Callowesse bed guard
The Callowesse bed guard , Arrived on time, but a bit of a struggle to assemble, but once done, it's very safe and sturdy, and looks to be very useful in the next few months for my Granddaughter, who has outgrown her cot.
Very good service and good value
Very good service and good value, highly recommended online
Excellent service
Excellent service. I would like to recommend that car seat. It looks very solid.
Mixed review
Order processing is fast, completed in a couple of days, only problem they don't hold the stock, so I got 1 item out of 3 ordered, 1 is being sent from manufacturer by end of week (now passed) or 1 more week at the latest (let's see). The 1st item ordered mid December was waiting on stock, so I called and was told sock in by Thursday (4 days time), great a week later no news, called again delayed till 6th January, called again as no update, now due in on 18th January (a month after ordering).
Brilliant purchase
Firstly, excellent customer service, communication with prompt delivery.
Secondly, we are just so impressed with this baby gate, brilliant quality, very robust and well made plus it’s a really good price too. It has worked perfectly so our pup can transition from a cage to her own secure area in the kitchen.
Highly recommended purchase.
Poor service
Poor service. Faulty product and waiting for a call back, it’s been 4 days. No reply to emails. Hassle
First class service
First class service, staff very helpful and friendly. Product arrived as promised. Great quality! Wouldn’t hesitate in doing business with Baby Security again.
I received the packet on time and…
I received the packet on time and securely friendly delivery man
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