Babble & Goose Reviews 

112
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the joggers are exceptionally comfortable, flattering, and crafted from soft, premium materials that feel wonderful to wear every single day. Buyers also appreciate the fast shipping times and the thoughtful inclusion of hemming tape for simple custom length adjustments. Some reviewers were not happy with the customer service, noting very slow response times and a complete lack of communication when trying to resolve problems. A few other people also felt that sizing can be inconsistent across different styles or that specific items did not meet their quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the joggers and trousers are exceptionally soft,... See more

Quality

Reviewers mention positive feedback about quality, praising the soft material, flattering fit, and durable... See more

User experience

Clients share positive opinions on user experience, highlighting how cute, soft, and versatile the clothing... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and swift dispatch.... See more

Customer service

People report ambiguous experiences with customer service. Many consumers praise the helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These joggers made my girls' Christmas! I had no idea what to get my goddaughters (they are twins) for Christmas but my friend who has teenagers recommended Babble and Goose as they are (apparently)... See more

Company replied

Rated 5 out of 5 stars

Honestly great. I ordered 2 pairs of joggers which arrived accordingly and I can’t believe how flattering they look. I love the element that they are made in London using premium material. The velour... See more

Rated 5 out of 5 stars

Bought two pairs for my girlfriend for her birthday, as they were trending at uni. They came in good time and the quality was excellent, really cool new design range they released. She loves them and... See more

Rated 5 out of 5 stars

Obsessed with these joggers! Have purchased multiple joggers from B&G and always love the fit. As a taller girl it's difficult to find trousers that sit nicely but their range always fits perfectly �... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

112 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(112)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Obsessed with these joggers!

Obsessed with these joggers!
Have purchased multiple joggers from B&G and always love the fit. As a taller girl it's difficult to find trousers that sit nicely but their range always fits perfectly 👌

5 November 2025
Unprompted review
Rated 1 out of 5 stars

awful cheap material !! Not true to size

Was so happy when my pants came they were gorgeous but unfortunately they are just far too long and not true to size. First time I wore them I’d gone out in the rain and they had gotten some marks on the bottom due to the length followed wash instructions and all sorts and washed the pants inside out. The material is not even velvet anymore is so rough I can’t even wear them and I only had worn them not even for a hour once!! 🤦🏻‍♀️for like £90 it’s completely not worth the money at all. Wish I’d get a refund absolutely cheap material and overly priced for absolutely nothing. Could find better on SHEIN! Not to mention how long I had to wait for them to come!

16 October 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Nicole,

We’re really sorry to hear you were disappointed with your joggers, that’s never the experience we want our customers to have.

I have located your order, placed in the evening of the 15th October and can see the order was dispatched first thing the next morning. Looking at the tracking, the order was delivered on the 18th which is within our standard postage times of 2-4 days.

All of our products are made here in London using premium, responsibly sourced materials, and our joggers are designed slightly longer than average to better accommodate taller sizes. To help customers achieve their perfect fit, we include easy iron-on hemming tape with every pair so they can be taken up at home if needed.

We also recommend washing at 30°C and avoiding tumble drying, as high heat can affect the softness and finish of the fabric.

We’d be happy to take a closer look into this for you, please reach out to our customer care team at hello@babbleandgoose.co.uk, and we’ll do our best to help.

Best regards,
Emily

Rated 3 out of 5 stars

Look ok on but low quality material and too expensive for item I have to take up myself

I like the look of the joggers but they are very much over priced for what they are. I don’t think the material is particularly good quality for £90 joggers. The fact you have to take up yourself is ridiculous for such an expensive item. It took me around 30 mins to take them up properly with a sewing machine as I know the iron on stuff doesn’t last and is hard work to use.

7 October 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Justine,

Thank you for taking the time to share your feedback, we really appreciate it.

All of our joggers are made here in London using high-quality, responsibly sourced materials, and each pair is designed with a slightly longer leg to better accommodate taller customers. To ensure everyone can achieve their ideal fit, we include easy iron-on hemming tape with every pair, allowing for simple at-home adjustment if needed.

We completely understand that some customers prefer a tailored finish, and we value your input, it’s feedback like this that helps us continue refining our products and service.

Thank you again for your purchase and for supporting independent British manufacturing.

Best regards,
Emily

Rated 1 out of 5 stars

Quality of the product is just okay…

Quality of the product is just okay you'd be better off buying equivalent from subdued for half the price. They also have no ability to ship to europe without charging UK customs but only recently updated their site to say this so you'll end up paying anywhere between 30 and 70 euro on top of your shipment.

1 January 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Mary,

We’re sorry to hear about your experience and we’ve already reached out to you via email to gather further clarification regarding the customs charges, but we haven’t yet received the a reply from you to investigate this fully.

Since your order, we’ve updated our EU shipping process to ensure everything is much clearer. All customs duties and charges are now displayed at checkout before payment, so there are no unexpected costs for our customers in Europe.

We really value your feedback as it helps us continue to improve both our products and customer experience, and we’d still love the chance to resolve this for you if you could kindly reply to our email with the details we’ve requested.

Best regards,
The Babble & Goose Team

Rated 5 out of 5 stars

Bought a pair of joggers for my…

Bought a pair of joggers for my daughter’s birthday, didn’t realise there’s only 28day return . Return date was well past and my daughter needed a different size unfortunately .
Customer service replied within a few hours and honoured a refund so I could replace .

30 April 2025
Unprompted review
Rated 1 out of 5 stars

I add to the poor reviews of this…

I add to the poor reviews of this company - expensive - poor service - awful quality - coliirrsn from string to trouser and the company say not possible. Utter rubbish -
Will not recommend or buy again.

29 April 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Vanessa,

We’re really sorry to hear about your experience and that you were left feeling disappointed. This isn’t the standard we aim to deliver. We’d love the chance to look into this properly for you, please get in touch with us directly at hello@babbleandgoose.co.uk so we can better understand the issue and see how we can resolve it.

Your feedback is very important to us, and we’d really like the opportunity to make this right.

Best regards,
The Babble & Goose Team

Rated 1 out of 5 stars

Horrible company AVOID

Horrible company. Joggers arrived weeks after ordering and were completely damaged. Paid £80 for absolutely nothing as Babble and Goose won’t do anything.
They take your money but have zero customer care

7 March 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Caroline,

We’re very sorry to read your review and to hear about your experience. We take issues like this very seriously. Our team has already been in touch with you directly via email to better understand and resolve the situation, and we truly hope we were able to get this sorted for you.

Customer care is at the heart of what we do, and we’re committed to making sure every customer is looked after properly. If you have any further concerns, please don’t hesitate to reply to our email or reach out again.

Best regards,
The Babble & Goose Team

Rated 2 out of 5 stars

Overpriced, with slow shipping

Very overpriced joggers, quality is okay but expected better for the price. Delivery price (£5.95) is ridiculous considering it isn’t even next day delivery!

2 March 2025
Unprompted review
Babble & Goose logo

Reply from Babble & Goose

Hi Amber,

Thank you for taking the time to share your feedback. We’re sorry to hear you felt disappointed with your order. We use high-quality fabrics and production processes to ensure our joggers are made to last, and we’ll continue working hard to make sure our customers feel the value in them.

On delivery costs — these cover tracked shipping to ensure your order arrives safely, but we do appreciate your feedback and are always reviewing our options to make things as fair and convenient as possible.

If there’s anything further we can do, please don’t hesitate to reach out to us at hello@babbleandgoose.co.uk

Best regards,
The Babble & Goose Team

Rated 1 out of 5 stars

Over priced. Terrible customer experience.

A premium brand charging nearly £100 for a pair of joggers (that don’t even colour match the bandeau top), you’d expect their customer service to be exceptional. Sadly not. The sizing also only allows for a super skinny waist so very tight - I wouldn’t waste your money, even if you are ‘slim’. They need to review their customer experience versus what you pay, big time! I will not be buying this brand again.

14 August 2024
Unprompted review
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