Babbico Reviews 

53
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I bought a create a box for myself and the girls came through again! LAURA and Laura are incredible they go above and beyond to give you the best value and they always go way over budget! Thank you gi... See more

Rated 1 out of 5 stars

AVOID!!! Over 2 months I have chased missing items and they keep saying they would send never did. It was then confirmed it will be refunded and no refund provided. It’s disgusting that this business... See more

Company replied

Rated 5 out of 5 stars

How stunning bought my nephews impending baby a beautiful box with a personalised blanket, personalised baby grow, a romper suit that was so unique plus a giraffe soft toy all included ... The quality... See more

Rated 5 out of 5 stars

I came across Babbico site on Instagram & liked what i saw so ordered Bobby the bear gift set for my daughters baby shower last month & it arrived perfectly on the day. Seriously ladies the presentati... See more


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4.2

Great

TrustScore 4 out of 5

53 reviews

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4.2

All reviews

(53)

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Rated 5 out of 5 stars

Amazing items

Amazing items, ordered a £30 mystery box and was so happy with the quality of all of the items, immediately ordered another and will be buying from the new collection too when it is released! Thank you so much! Would make a gorgeous present, couldn’t recommend more!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Personalised Gift

Ordered a fabulous Gift box of goodies with a personalised onesie , personalised blanket & a gorgeous soft toy. Quality of the items is lovely , the presentation box it came in is beautiful and this really is a stunning gift to give. I have no hesitation in recommending this company. I certainly will be returning to buy future gifts.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Five stars are just not enough !

Five stars are just not enough !
Babbico are truly the best on line company I have shopped with
And trust me I shop a lot !
Their communication and customer care is 100% spot on responding quickly and answering any questions you may have
The quality of the items I purchased really were top notch I was blown away and so beautifully packaged
I can’t wait to deliver it to my new granddaughter in Australia
Lastly can I add that the personalisation is a lovely addition beautifully done
I highly recommend Babbico and definitely will be shopping with them again
Oh sorry lastly I love the live feeds don’t stop them it makes the whole experience so more personal especially if you get a mention 🤩

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing babywear

Received my 1st order which was a lucky dip and I could not be more pleased. The designs are beautiful and unique and the quality is superb. I cannot wait to see my grandchild in the rompers they look so soft and cosy and I will certainly be buying more. What an amazing company.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

So pleased with this service.

I ordered a newborn baby suit for my great grandson who wasn't due for a few.months but my granddaughter was warned the baby may come early. I was having to travel up in a few weeks time and was concerned my gift wouldn't be here in time as it was a pre-order. I sent an email to customer services and couldn't believe how quick they responded. My suit has just turned up and its gorgeous. Very soft and cute I can't wait to give it to my granddaughter when I see her soon. Thank you so much I will certainly be.ordering again in the future.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, the staff were super helpful and friendly.

My personalised items were amazing. Thank you so much!

I'll definately be ordering again

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Awful company and customer service

Awful company and customer service - I ordered 2 items before my baby was born back in October.. waited past the shipping date I was given and nothing arrived or any update. I emailed to find out what was going on to be told one item wasn’t in stock and they would cancel it off my order. So I waited again for the remaining item to be delivered which again never came, I emailed again to chase and was told this wasn’t in stock either! Zero communication from them and I assume my order would have never arrived and they wouldn’t have let me know. I have emailed around 5 more times for my refund which still hasn’t been done! Scam!

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Really disappointed

Really disappointed. Order a personalised romper in the Black Friday sale. Nowhere on the website does it say no personalisation due to the sale. When I found this is out I wasn’t happy cos that’s the reason I wanted it. I asked for the order to be cancelled but it wasn’t and when it arrived on the invoice was written personalisation not paid for!!! There was no option to add payment for it and it was listed as personalised. Now not only has it taken over 48 hours for a response they expect me to pay to return it. I won’t be ordering again.

27 November 2023
Unprompted review
Rated 2 out of 5 stars

Not great ! sorry x

Sorry but i really am not happy with my purchases, I received all my items pre order and they were 2 weeks late. No update of the delay and no email to even say that they were dispatched when they finally were. The quality is shocking, i could have made them myself. None of them were tagged with any size, washing instructions except for one where the tag was on the outside of the garment blatantly a mistake but should have been picked up before sending out. The tag is held by the thinnest cheapest material and stitch I've ever seen. Items are cute but the fact that the basics were missing but still sent out is quite telling. Such a shame as the items online looked lovely. x

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Love!

I’ve bought a few things from this brand and I absolutely love everything I have received. All the newborn bits are adorable and I’m excited to get things for my niece’s and nephew’s for Christmas.

9 November 2023
Unprompted review
Rated 4 out of 5 stars

I have mixed feeling regarding this…

I have mixed feeling regarding this company as the website and products all look lovely and they market themselves as unique and stylish however I have come to realise that everything I ordered from them is on Ali express for a fraction of the price, this explains the pre order concept… it’s basically drop shipping. This isn’t illegal however I feel duped as I thought I was paying for quality materials.
Also my order was late and had to keep chasing up with customer service.

Update : Thank you for taking the time to explain.

1 June 2023
Unprompted review
Babbico logo

Reply from Babbico

Hi Anna, thanks for taking the time to leave us a review. We’d like to confirm that not everything we sell is on Aliexpress, we have a wonderful in-house designer who works extremely hard on our collections, unfortunately we cannot help it if our designs are shared externally and sold elsewhere which is also frustrating for us. We do share our design process on social media to show our customers what goes into the brand.

The pre-order situation is because production of our designs can take 6-8 weeks to arrive from our suppliers, so we put things on pre-order to allow existing customers to see we are working on new designs and to give them the chance to order before we sell out; as most of our stock will sell out within a week of it launching online, and as a small business it can be a struggle to keep up with demand.

In terms of the late delivery, we are coming into a peak trading period which has meant numerous shipment delays, parcels going missing, customs delays and lots more. We try our best to provide a good service but we are a small team and there are often external factors that are out of our control.

I hope you’ll understand that buying from a small business doesn’t mean we will always get it right, but we do take what our customers write about us extremely seriously and always want to do our best to improve as a brand, so we will take this feedback on board and I sincerely hope if you do give us another chance you’ll be pleased you have.

Rated 5 out of 5 stars

Great Quality Gift Set

I purchased a gift set for my sister in law as she had a new baby and it was packaged so lovely and great quality she was over the moon with all the items (blanket, comforter, romper). Thanks so much!

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Recently purchased a baby grow from…

Recently purchased a baby grow from Babbico after seeing some videos on Instagram and following them for a while I finally decided to make my first purchase. I’m really pleased I did. The quality is exceptional and very soft I’m so excited for the outfit to be my baby’s coming home outfit in November. Thank you Babbico for the perfect outfit.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

The best quality soft toys we own

The best quality soft toys we own! My daughter was given a babbico set with blanket, teddy & comforter and immediately took to the Evie elephant comforter. It wasn’t sold separately on the website so I messaged babbico and they were polite and helpful in allowing me to order one as a spare. We recently lost once of these comforters so I again messaged babbico to order another and they sent us a comforter & matching teddy too for free! Couldn’t recommend them enough - super customer service and really soft cosy toys that wash well.

2 August 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 6 weeks ago & have yet to…

Ordered 6 weeks ago & have yet to receive a single item. 2 items I ordered were stated as pre order and would be a 3 week wait, so even for those things, they’re currently 3 weeks late with still no sign of being delivered. I have emailed and been told twice they will send my order out on X day but this never happens. They’re saying they’re a small team and gave lots of orders but this is just not okay. Don’t take people’s money if you can’t deliver!

26 July 2023
Unprompted review

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