Bababoom Ltd Reviews 

281
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Becky and the team at Bababoom were super helpful and knowledgeable, making us feel so comfortable and well informed with all our purchase choices They were able to talk through our options in a lo... See more

Rated 5 out of 5 stars

What a great informative & impartial appointment. Super friendly, no question was left unanswered, allowed us time to talk together, no pushy sales, honest & open on products & no pushy sales. A real... See more

Rated 5 out of 5 stars

Beautiful shop, stock only the best, safest products for baby.. all midwife approved! Service is amazing each and every time we’ve been in, all the girls really listen to what you need and giv... See more

Company replied

Rated 5 out of 5 stars

I have alwaya purchased my sons stuff from furniture to prams from Bababoom. Each time i needed to upgrade his car seat i have also visited bababoom who have always been so helpful at explaining the p... See more

Company details

  1. Baby Store
  2. also in
  3. Baby Clothing Store
  4. Gift Shop

About Bababoom Ltd

Written by the company

Established in 2010 by a Midwife and mum, this family run business prides itself in outstanding customer service. Bababoom is not your average baby shop, having appeared on numerous TV shows and with one of the highest Instagram followings in the Uk the store is loved by celebrities and influencers alike. The team are very focused on your individual family needs. The world of ‘baby bits’ is so vast that our team have hand picked collections to ensure you are offered the latest high quality products from prams, car seats, nursery furniture, gifts and clothing from newborn up to 12 years, all approved by our midwife with safety being our number 1 factor when researching.

When you shop with us you will find a different experience with the team encouraging you to think about your lifestyle and what your parenting needs will be rather than encouraging you to add anything and everything into your cart.

Our mission is to not only be a luxury baby and pram boutique but to offer specialised advice for mums and dads to be which is happily given in store and online through our live chat to ensure you have the best possible experience.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(281)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

The team are so friendly and helpful

The team are so friendly and helpful. Passing on honest and very useful advise.
We went in a few times before our purchases and the Bababoom team were always very patient and went beyond to make sure we were happy in our decisions.
I fully recommend them.

28 February 2025
Rated 5 out of 5 stars

We had such a fantastic experience

We had such a fantastic experience at Bababoom Boutique! The team was incredibly helpful, knowledgeable, and genuinely passionate about their products. We felt like we were in good hands from start to finish.

There was a great selection of prams on display, all ready to be tested and demonstrated. After a thorough and super informative session with Megan—who explained everything so clearly (and made us laugh along the way!)—we decided to go for the Joolz Hub 2.

The whole experience was smooth, fun, and reassuring. We’ll definitely be coming back! Thank you so much, Bababoom team! 😊✨

Would highly recommend to any new parents!

1 March 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, knowledgeable and friendly staff. Good variety of baby equipment and clothes in store. Highly recommend

28 February 2025
Rated 5 out of 5 stars

Baby buggy and car seat

I am a mum-to-be with my first baby and needed a support to choose the perfect baby buggy and car seat. The team in the shop were amazing with their excellent service and helped me to find what I was looking for.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

CON ARTISTS!!!

If I could give zero stars I would! Order some gloves for the egg pram on 19th dec 24 didn’t have any email contacted the company they said it was actually a pre order and would be 1-4 weeks. Fine I’ll wait. Now seven weeks later and no gloves. Money removed from account but no item and now ignoring all emails asking for an update or refund! Con artists BEWARE OF THIS JOKE OF A COMPANY!!!

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent price

Looking for a Cybex footmuff to match the pram. Internet search brought up many options but Bababoom had the exact item at an unbeatable price.
I confirmed this was a legitimate site and from the a smooth, convenient transaction ensued.
I recommend Bababoom

24 January 2025
Rated 5 out of 5 stars

Don’t shop online - shop

Was recommended to use Bababoom for a new car seat for my granddaughter. The young lady who helped me (sorry I didn’t get your name) was polite, knowledgeable and helpful. The car seat arrived on time, as promised! Great customer service and a good all round experience which nowadays is a rarity. Would highly recommend.

4 December 2024
Rated 1 out of 5 stars

Feel quite cheated tbh

Feel quite cheated tbh. Ordered some PJs online, paid £30 plus £5 packaging. When they arrived they have a 50% sale tag showing they were on sale for £15.

Contacted the company to resolve and was told they don't know why there's a sale tag on it.
Obviously company is selling Sales products online at higher prices.

If they'd been smart, they could've apologised, explained and offered me store credit - likely I'd have spent more.

Instead, they say they don't know why there's a sale tag on the pj's when it's obvious they're selling at a higher price online.

Do I trust the company as a result? No.

31 October 2024
Unprompted review
Bababoom Ltd logo

Reply from Bababoom Ltd

We are naturally disappointed to see your 1 star review.

As with all retailers items will go in and out of offers from time to time. Your order was processed and completed at the price advertised. So there certainly was no cheating involved.

I had been forwarded your email response to review as you had fed back that you were unhappy that this item had previously been on Sale. Although this product is no longer on sale, this morning I had replied offering you the difference in a voucher as a good will gesture but had not seen this review at that stage or I would have addressed that in my response to you.

I would like to think that once reading my responses you would feel that your review should be edited to reflect this.

Rated 5 out of 5 stars

I was pleased with the prompt response…

I was pleased with the prompt response to my order and the delivery time.

5 October 2024
Bababoom Ltd logo

Reply from Bababoom Ltd

Thank you for taking the time to leave your review Dawn, glad we could help with your recent purchase.

Rated 5 out of 5 stars

Helpful and honest advice wrapped with…

Helpful and honest advice wrapped with brilliant customer service. Amazing to have a shop like this on our door step with lovely products and helpful knowledge on all things baby. Gorgeous products.

18 October 2024
Bababoom Ltd logo

Reply from Bababoom Ltd

Thank you Sophie for taking the time to leave your review. We are glad we have been able to help you and we can't wait to meet bubba No2 x

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