Working with B12 website builder, truly opened my eyes to the further development I could do with my business - Integrity Amp'd Custom Engravings. I learned much more about myself as well as my b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The all-in-one solution to help your business succeed online, including websites, contact management, online scheduling, payments/invoicing, and SEO.
New York City, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I worked with Dan to start and his customer service from the first call had me sold. I have zero complaints. They have answered every question that I’ve had and have always been prompt. I love my website and looking forward to continued work with B12.
Awesome company!! Fast, reliable & professional would recommend to anyone building a business website.
We worked with Dan and his team. I was very comfortable with the price point, services offered, and the entire experience was a pretty easy one. I may be coming back for a second website in a few months. It was a lot of stuff I didn’t realize I needed and there were some stuff it turns out, I didn’t really need. They took their time and explain to me where I could save a few dollars and stuff that I could wait on. My business is a new one so my budget was a small one but they were still very accommodating. I hear from them pretty often, they’re pretty proactive about my business which I really appreciate.
B12 has been super helpful and proactive with my business. The report I get every month helps me understand how my site overall is doing. This has been a great experience from talking to the consultant, getting set up with the designers, and then on. I recommend these guys any chance I get. They’re an important part of my business strategy
B12 is a great company they care about their customers I would recommend B12 to anyone who is interested in designing a website all the best to B12

Reply from B12 AI Website Builder

Reply from B12 AI Website Builder
They have a great product. It brings in business. I have had calls from all over the country because of the website.
They are easy to use and give great advice. Every recommendation was just right.

Reply from B12 AI Website Builder
B12 helped me revamp my website and has been a huge asset with SEO. They provide great insight and are always willing to help.

Reply from B12 AI Website Builder
I use B-12 for my educational company. I am confident in their management of my account and I am pleased with the customer service the provide.

Reply from B12 AI Website Builder
Stay away from B12!!! The service provider improperly charged my card and was not authorized to charge my account until they created a working website for me They failed to do this. They kept my $900 without a website
B12 continues to ignore my request for answers to my questions, which is Customer Service 101. It is now 12 days since my inquiry. After reading reviews here, and other sites there is an obvious pattern of avoidance behavior. In their recent reply, they stated that one of their Customer Support team members had reached out to me, This is FALSE!
They absolutely suck! I will never use them again! They have the poorest customer service you've ever seen! I don't even think their product is actually B12 God only knows what you're injecting into your body! Do not use this company!

Reply from B12 AI Website Builder
I absolutely loved working with them. They made me a great website and made it so very easy...they made all changes that I needed with a quick turnaround...Nedgie was awesome..will definitely recommend
Very simple, efficent process while working with solid professionals. B12 has delievered on all aspects of my new design and SEO optimization.
We use b12.io to power the Textbook Ventures website (textbook.ventures). Simple to use interface and aesthetic visuals.
Three weeks ago paid upfront for a new website and a monthly $100 fee.
A different salesperson then contacted me to ask me if I was still interested even though I had paid close to $1000 ?? He seemed to not know I was already a client.
I waited two weeks for a scheduled call with my “designer”. The day of the call, I received an email stating he was ill, with a link to schedule with someone else? That amounts to another two week wait. They haven’t done j s for me and I smell a rat. Run don’t walk.
Great experience working with the team! The team was very responsive and got the site up very quickly. They incorporated feedback very well into the design. I am very pleased with the outcome. Would definitely recommend to friends or family. In fact I already have🙂
Eric Edwards
Talent Advisory Group LLC
Charging me a different amount then any plan available and refuse to move me to an actual plan. Not worth your time and I initially paid $500 for a design that was a bunch of foreign writing and looked horrible. Do Not Use!
Horrible customer service that can’t be reached and does not respond to emails unprofessional and dishonest staff waste of my hard earned money

Reply from B12 AI Website Builder
The pre-built websites are great. Regardless of what you’re trying to accomplish with your website. Replacing the stock photos with your own is as simple as it gets. Same as replacing the text.

Reply from B12 AI Website Builder
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.