Azure Standard Reviews 74,438

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 14,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their freshness and organic nature. Many appreciate the well-organized ordering process, the variety of available items, and the excellent packaging that ensures products arrive safely. The delivery service is frequently commended for its efficiency, and the staff, including drivers and drop coordinators, are often described as friendly, helpful, and professional. However, some people mentioned issues with delivery schedules, noting that arrival times can be unpredictable and sometimes delayed, making pickup difficult to coordinate. A few customers also reported receiving incorrect items or experiencing problems with the quality of certain produce, such as soft potatoes or squishy onions. There were also isolated instances of products like avocado oil leaking during transit.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, organic nature, and... See more

Quality

Clients share positive opinions on quality, frequently praising products as wonderful, fresh, and of good... See more

Order

Customers consistently note positive experiences with order. Many reviewers appreciate the ease of ordering,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many appreciating the dedicated trucks,... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the helpfulness and friendliness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Azure has some great products, have had a few issues with grain in the past having debris and other seeds in bags. The grains purchased since have been pristine. Overall great company. Drop site sugge... See more

Rated 4 out of 5 stars

All products arrived and well packaged. Everyone at our stop is friendly and fun to visit with. The only down side this time was the truck being lat and time changed several times on short notice... See more

Rated 4 out of 5 stars

The main challenge is not knowing when the delivery will be. I cannot do pick-ups on Wednesdays as I facilitate a class Wednesday evenings, and my husband works 20 minutes from our drop and may or m... See more

Rated 4 out of 5 stars

The person I spoke with on the phone, could not explain why dark rye flour is white. I was just curious because I never had experience with the dark rye flower before, but I have had the dark rye bre... See more


Company details

  1. Food Manufacturer
  2. Agricultural Product Wholesaler
  3. Flour Mill
  4. Fruit and Vegetable Wholesaler
  5. Organic Farm
  6. Organic Food Store

Written by the company

THE STORY OF AZURE STANDARD really begins in 1971 when my family made radical changes in the operation of our 2,000-acre dry-land wheat and cattle ranch. In the 1950’s almost all the farmers in America began using chemical fertilizers because the lure of higher yields was just too great to pass up. Not long afterward, the soil deteriorated to the point where the weeds and insects began to attack the crops, so pesticides and herbicides soon followed. Our family was caught in the cycle like most farmers, until 1971 when we took our farm out of the chemical cycle “cold turkey,” so to speak. In the first year, the chemical-dependent land only produced a small percentage of what it had formerly produced. At this point most farmers would have gone back to chemical use for economic survival. But, sticking to our convictions, we fought ignorance and lack of information in order to keep on without chemical use. As the years went on, the soil slowly regained its natural fertility. As a result of farming in this manner, both commercially, and on smaller scale in large gardens and orchards for our own use, our family became healthier. We began selling this healthier food to others who also wanted to reap the benefits of better nutrition. Our newfound customers soon began asking for different natural and organic products which we didn’t grow here on our farm, but we scrambled to find those products for them. Thus, in 1987, Azure Standard was born. Here, we understand that naturally grown foods are instrumental in producing a long and satisfying life. We’d like to see more farmers and home gardeners turn to natural organic growing practices, so we do what we can to not only support the organic farmer, but also provide as many organic products as possible. We chose to call our business Azure Standard, to signify by the name what we are attempting to do. Azure is a shade of blue which has been associated with law, justice, and honesty. In raising an azure standard, we want to place an honest standard in the marketing of food. We feel that the correct way to effect a positive change is not to attack the way it is being done, but to begin to do it right. We are dedicated to the “organic principle” of cooperating with nature and we pray others will join us so that we may once again see prosperity in our land. David Stelzer Azure Founder and CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

74K reviews

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Rated 2 out of 5 stars

More products out of stock again

More products out of stock again. It’s pretty much a given for orders at this point.
***Edit: it’s amazing, every time they get a negative review, the excuse gets longer and more detailed, and the self justification gets more doubled down. Like they think we’re just too dumb to understand how hard it is for poor little them to source items. But no fixing the problem. Ever.

8 April 2026
Azure Standard logo

Reply from Azure Standard

Thank you for taking the time to give us your review and share your experience. We're sorry you did not get the items you wanted.

Our systems are different from retailers and click-n-ship eCommerce companies. We are a business-to-business distributor, selling to stores, manufacturers, restaurants and other business customers. In 1988, we opened our distributorship for individuals to purchase from us through community drops and through the mail.

Our order fulfillment and delivery model is designed for our distribution business, which can be a challenge for our buying club (individual) customers.

Although supply chain issue has exacerbated it, we realize that there is always a possibility that stock may not be available when the order is being readied for delivery. This is why we do not charge your card until after the order ships. That way you are not paying for something that is not in stock.

We re-package products from the largest size we receive from our supplier. Because our inventory system breaks down the possible amount of stock that will be broken down/re-packaged, our website lists stock that is not yet in the smaller sizes.

We are working on programming that will provide better insight into stock availability and create a better communication flow with customers. This type of programming takes time, but we are actively working to get there with our system.

We are hyper aware of the challenges with inventory especially in the low supply and high-volume time that we are in right now. There are several other challenges to consider, which we mull over as a team on a pretty regular basis. The challenge is that we have to ship the orders in the order the trucks deliver not in the order that the orders are placed.

The best way to get the types of products you want is to review and make substitutions for items that are out of stock on your cut-off date.

Many of our products come in different sizes, and sometimes if the size you initially wanted is not available on your cut-off day, it is possible other sizes are available that you could substitute.

If you haven't already, you can opt into notifications such as the Cutoff day out-of-stock notice to help you know which items are out, if any. You can also opt into text messages. You will only receive that notification if your order is shipping incomplete.

We do offer shipping via UPS and USPS as well, and sometimes this is helpful because those packages are handled separately. Please contact our Customer Care Team at 971.200.8350 for more information about parcel shipping.

We are attaching a link to more information about how our order and fulfillment system works. https://www.azurestandard.com/healthy-living/our-order-fulfillment-system-how-and-why-it-works/

Azure Standard

Rated 5 out of 5 stars

Spread the help.

I ordered comfrey plants, but received tomato plants! I'm sure someone who ordered tomatoes was surprised with my comfrey :). I called and was given credit. I arranged to donate the tomatoes to a little rural school's new green house project in Azure's name. One of these days Azure will be receiving a thank you from the kids.

3 April 2026
Rated 3 out of 5 stars

The driver arrived 30-45 minutes…

The driver arrived 30-45 minutes earlier thsn anticipated. I got there after everyone had left except the site leader. This was only my second pick up. I guess you have to arrive a good 30-45 minutes bfore the delivery time.

8 April 2026
Rated 3 out of 5 stars

PLEASE HELP!

I love Azure so much however I cannot keep spending almost as much on shipping as I do on my order which is what has been happening. It shouldn’t be this way because there is a drop center about an hour away, but I cannot for the life of me get the person that’s supposed to be in charge of it to contact me back. It’s just wrong. And I don’t know what to do about it.

8 April 2026
Rated 4 out of 5 stars

Really enjoying the products

Really enjoying the products, clean ingredients and value for cost. The downside is the high shipping share charge and ever-changing dropoff times that make scheduling your life around pickup difficult.

8 April 2026
Rated 2 out of 5 stars

WHAT experience?

WHAT experience? Last “contact" was March delivery on April 10!!!!!!
Gave 2 stars because I still do not get links or opportunity to review products!!! This should be a totally automatic process and should not be difficult!

8 April 2026
Azure Standard logo

Reply from Azure Standard

We appreciate you sharing your experience. We're sorry you haven't received review links after your April delivery. You will receive an email around 3 weeks after your order ships inviting you to review the order, which should provide you with enough time to receive and use the product prior to writing a review. The email will invite you to review the items you purchased and to also provide a service review, if you would like to.

Product reviews are by invite only, after you purchase a product. This is a protection protocol to prevent false reviews on products that were not purchased from Azure or that someone never purchased. All customers who have not opted out of marketing or TrustPilot emails should receive an invite to write a product review about three weeks after their order ships. If an invite isn't received, it's because 1. They've purchased the product in the past, as TrustPilot won't send reviews for already purchased products that a review request was previously sent for, unless the customer didn't review the product from previous invites. 2. There's a problem with the customer's ISP or they have emails from TrustPilot blocked. Azure has no control over emails going to spam, junk folders or being blocked by the customer's email provider.

Service reviews can be done through the review invite or can be written organically by a customer. To write a service review without an invite, you can go to the TrustPilot website and look up Azure Standard. This will provide you with the option to write a service review, without having received an invite.

Thanks for your feedback.

Azure Standard

Rated 3 out of 5 stars

Good selection of products and good…

Good selection of products and good prices. However, I've decided to stop ordering because virtually every single delivery has been delayed, sometimes by a day or more. My schedule is too busy to accommodate so many changes.

8 April 2026

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