Azureboutique Reviews 

125
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about long delivery times, broken tracking links, and receiving items that did not match what was originally advertised online. Additionally, customers noted challenges with the subscription billing process and managing their account options. Some reviewers were happy with the actual items, pointing out that the formulas smelled nice, arrived in fine packaging, and helped improve hair texture. A few users also mentioned experiencing positive results with hair hydration and growth after using the treatments consistently over several weeks.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed feelings regarding its effectiveness and... See more

Order

Reviewers mention negative feedback about order, frequently reporting significant delivery delays and missing... See more

Payment

People report negative experiences with payment, expressing frustration over recurring monthly subscriptions... See more

Delivery service

Reviewers highlight negative aspects of delivery service, consistently reporting that orders fail to arrive... See more

Subscription

Clients share negative opinions on subscription, frequently reporting that unexpected recurring charges began... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The first time I ordered the product, I heard nothing for almost two weeks, no tracking number was provided and before there was one, the link on their page appeared broken. Then I get a tracking n... See more

Rated 2 out of 5 stars

They are scammers, they have someone good review here which are all fake. I placed an order from them in 17th of August and i haven’t gotten any parcel , it one almost a month now. No feedback fro... See more

Rated 3 out of 5 stars

Update…. I just received a refund and cancellation of the auto ship. Maybe your experience will be better than mine. SCAMMM....I did not read reviews before purchasing.. DO NOT BUY. I have not... See more

Rated 3 out of 5 stars

Ordered from this company but now wish i had,nt ,, after seeing all the bad reveiws an i too am still waiting for my delivery. I sent emails requesting an update still no reply got a message fro... See more


Company details


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2.5

Poor

TrustScore 2.5 out of 5

125 reviews

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No history of asking for reviews

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2.5

All reviews

(125)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Issues…Everything

Issues…
1. The first thing I noticed was the packaging said made in PRC which is the People’s Republic of China not Honduras, so what’s really in the containers.
2. I signed up for one jar and lo and behold, it said I signed up for a subscription. I have been trying to stop this for a few months.
3. The ads have to be put together by AI. If this could grow actually grow hair, alopecia would be cured.
4. The return /refund is just about non -existent.
5. This company deserves to be shut down in my opinion immediately.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company!!!!!!

I purchased this product. Next thing I knew, my card was charged a second time. I did not sign up for recurring deliveries. I signed into my account to manage the subscription and cancel, it kept giving me an error. I called the number on the website and it said all operators were busy and leave a message. Of course, no one called back. I had to cancel my debit card to prevent any more charges. I wish I had read the reviews before I ordered.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Straight scam

Straight scam, I made a order and got a email saying it will be delivered on Tuesday, now I try to track it and the link crashes

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. Received an email stating it would be delivered on Thursday last week. Then got another email on Saturday saying it was delivered. No package and nothing on my doorbell camera. I go to the email and hit the tracking and it's a blank page. I sent an email on Sunday and no response. SCAM ALERT!

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I Never received my order they sent…

I Never received my order they sent fake email links sent saying I received anit seen a package insite can't call no dang email that they answer disgusting because its already hard for black businesses i Wanta return of my Money ASAP

19 April 2026
Unprompted review
Rated 5 out of 5 stars

I ABSOLUTELY LOVE BATANA OIL FROM…

I ABSOLUTELY LOVE BATANA OIL FROM AZUREBOUTIQUE… it took about 3 weeks to come in but it really worked for me and I’ll shout it to the rooftops! I don’t know why people have it in for this company but I love this product and would use it over and over again… my results and rating from this product is A 10/10… I have pictures for proof… from 2024 - present my hair has grown at least 8-10 inches on 100% Batana Oil… period
And hair is as healthy!!!!!

20 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Ordered on April 6th received email that product was being processed. Next email saying product being delivered. Never arrived. BEWARE!!!!!!

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Bad Business


I ordered hair products several weeks ago. I was unable to track the package from the link they sent me. I received an error message which stated the website no longer existed. I received an email stating that the package was out for delivery but I never received it Reading the reviews I see that other people are experiencing the same problem. A SCAM, I have notified my bank and will be reporting this company.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Azure product delivery

I ordered product three weeks ago. I have not received the package yet. I received an email stating that my package was delivered, which was not true. They sent me tracking information which was unsuccessful. I was never able to retrieve. It took me straight to a website that stated the website no longer existed. Reading the reviews I see that other people are experiencing the same problem. I was literally should’ve followed my first mind because I wasn’t sure but I took a chance and submitted the money for the product. This definitely has got to be a scam. I am calling my bank to make sure they block any future payments and I did not subscribe and I will report it to BBB.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM!!!!

TOTAL SCAM!!!!! If I could give zero stars I would. I placed an order on April 3, 2026 received emails with tracking information; however, I could never access the tracking information. Received an email saying my order was delivered April 9, 2026...never received the oil and now I cannot access the website to see my order. The phone number does not work either. I am going to report them to the Better Business Bureau to see if they can stop the FAKE COMPANY from taking people's money.

3 April 2026
Unprompted review
Rated 3 out of 5 stars

Caution

Update…. I just received a refund and cancellation of the auto ship.

Maybe your experience will be better than mine.

SCAMMM....I did not read reviews before purchasing.. DO NOT BUY. I have not received item. Also they auto signed me up for recurring shipments. NEVER AGAIN.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

I got scammed by Azure as well

I got scammed by Azure as well. I had no idea I was being suckered into a subscription and was disappointed see shipping from China. I wonder if this is organized crime?
The link to cancel on their website never works. STAY AWAY!!!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Nonexistent customer service

At Azure’s instructions, I returned a product unopened, and as of this writing have been waiting over 3 months for a refund that has never arrived. Azure was not reachable by phone, and customer service keeps no history of communications. Nonexistent customer service is a bad business model, and unwillingness to issue a refund of $39.99 is also a bad business model.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive people

I bought a single purchase and they didn’t say anything about a subscription. They charged my card for the next month. I had to reply to the email to cancel because the customer service number went to voicemail. They don’t have good business practices. If I buy again from them I will use a gift card. Probably won’t buy anything from them again.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

I had a really great experience with Azure Boutique. My order arrived on time, everything was packaged nicely, and the quality honestly exceeded my expectations. You can tell they really care about their products and customer experience. I also appreciated how smooth the ordering process was from start to finish. Definitely happy with my purchase and would order from them again.

18 March 2026
Unprompted review

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