I wanted to get a lehenga delivered in sydney 10 days before the estimated delivery date. Ayesha was very helpful during the entire process. She patiently got in touch with the vendor and kept me in l... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shraddha was so helpful as she could totally understand my requirements and supported me so because of her I placed my complete order successfully and hoping to get delivery in time as she promised 🙏... See more
Company replied
Nidhi was very helpful in getting an order placed so that it gets delivered as per my expected delivery date. She patiently worked with me and got confirmation from the designer to make sure my target... See more
Company replied
I highly Recommend To Buy From Aza Fashion’s .Recently I ordered velvet suit set It’s really awesome Very nice fitting and material.Packing is really good Handled with care delivered . You should nev... See more
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Company details
- Clothing Store
- Bridal Shop
- Dress Store
- Haute Couture Fashion House
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Aza curates the finest in Indian fashion and represents the pinnacle of modern luxury and service. Founded in 2005 by Dr. Alka Nishar, Aza has become a leading fashion authority in India. We envision bringing Indian craftsmanship to the forefront of global retail, and are committed to delivering an extraordinary shopping experience. Every season, our experienced merchandisers handpick the most fashion forward, trendsetting pieces from each designer’s latest collection, selecting outfits crafted in the most luxurious fabrics with flattering silhouettes and immaculate tailoring. Aza clients enjoy personalized attention from trained fashion consultants who help select and style each outfit. Aza houses an extensive range of bridal, couture and prêt collections for men and women, as well as accessories, footwear, and jewellery. Our boutiques carry the latest creations by India’s most prominent and acclaimed designers, including Manish Malhotra, Sabyasachi, Anamika Khanna, Anju Modi, Neeta Lulla, Varun Bahl, Rohit Bal, Gaurav Gupta, Rajesh Pratap Singh, Rahul Mishra & more.
Contact info
Naman Midtown, A Wing, 18th Floor, Dr. Ambedkar Nagar, Senapati Bapat Marg, Elphinstone Road, Mumbai , 400013, Mumbai, India
- 12132135273
- contactus@azafashions.com
- azafashions.com
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service experience with Raza…
Customer service experience with Raza was fantastic. Answered all my questions very promptly & resolved my concern.
23 June 2026
Unprompted review
Reply from Aza Fashions
Hello Sukhvinder,
Thank you for your kind words and 5-star review! We're pleased to hear that you received prompt and helpful assistance. We truly appreciate your feedback and look forward to serving you again.
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Soundarya,
Thank you for sharing your feedback. We truly appreciate your trust in Aza Fashions and look forward to assisting you again in the future.
Regards,
Aza Fashions
I would like to sincerely thank Nidhi…
I would like to sincerely thank Nidhi for her exceptional customer service.
She was incredibly patient, professional, and supportive throughout the last two days as she helped me finalize my order. She took the time to understand my concerns, worked through multiple payment and discount issues, answered all my questions,got on a call with me 3-4 times and ensured everything was resolved correctly - till all my concerns were addressed
At no point did I feel rushed. She remained courteous, responsive, and committed to finding the best solution for me. Her dedication and willingness to go the extra mile turned what could have been a frustrating experience into a very positive one.
Nidhi is a wonderful representative of Aza, and her outstanding support is truly appreciated. Thank you, Nidhi, for your patience, persistence, and excellent customer care. I will keep coming back to Aza for all my needs - because of the collection and customer service
22 June 2026
Unprompted review
Reply from Aza Fashions
Hello Aart,
Thank you for your heartfelt feedback! We are truly delighted to hear about your experience with Nidhi. Her patience, professionalism, and dedication to ensuring that all your concerns were addressed exemplify the level of service we strive to provide at Aza.
We're especially pleased to know that her responsiveness, willingness to connect with you multiple times, and commitment to finding the best solutions helped turn the experience into a positive one. Your kind words and appreciation mean a great deal to us, and we will be sure to share your feedback with Nidhi.
Thank you for placing your trust in Aza. We are honored to be a part of your shopping journey and look forward to serving you again with both exceptional collections and outstanding customer service. ✨😊
Regards,
Aza Fashions
Kunal helped me with my order and was…
Kunal helped me with my order and was very helpful
22 June 2026
Unprompted review
Reply from Aza Fashions
Hello Tulika,
Thank you for your kind review. We're glad to know that our team was able to assist with your order. We appreciate your feedback and look forward to serving you again.
Regards,
Aza Fashions
Ayesha was very helpful and responded…
Ayesha was very helpful and responded quickly.
22 June 2026
Unprompted review
Reply from Aza Fashions
Hello,
Thank you for your kind words and 5-star review! We're pleased to hear that you received prompt and helpful assistance. We truly appreciate your feedback and look forward to serving you again.
Regards,
Aza Fashions
Prompt and smooth
22 June 2026
Unprompted review
Reply from Aza Fashions
Hello Sandeeta,
Thank you for sharing your feedback. We truly appreciate your trust in Aza Fashions and look forward to assisting you again in the future.
Regards,
Aza Fashions
Customer service
Junaid efficiently assisted me with a return. Very professional.
21 June 2026
Unprompted review
Reply from Aza Fashions
Hello Saud,
Thank you for the fantastic review! We're happy to hear that your inquiry was addressed promptly and that the process was seamless. We look forward to serving you again soon.
Regards,
Aza Fashions
Thank you sapna for prompt replies and…
Thank you sapna for prompt replies and helping me till the issue was resolved
21 June 2026
Unprompted review
Reply from Aza Fashions
Hello Payal,
Thank you for your kind review. We're glad to know that our team was able to assist with your order. We appreciate your feedback and look forward to serving you again.
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Shilpa,
Thank you for sharing your feedback. We truly appreciate your trust in Aza Fashions and look forward to assisting you again in the future.
Regards,
Aza Fashions
Ayesha was very helpful and prompt with…
Ayesha was very helpful and prompt with her responses. Great experience. Thanks!
20 June 2026
Unprompted review
Reply from Aza Fashions
Hello,
Thank you for your kind feedback. We're pleased to know that you had a positive experience with our services. We truly appreciate your support and look forward to welcoming you again soon.
Regards,
Aza Fashions
Aisha was very helpful in making sure I…
Aisha was very helpful in making sure I put in the right order and didn’t get overcharged.
20 June 2026
Unprompted review
Reply from Aza Fashions
Hello Ananta,
Your feedback made our day! We're delighted to hear that Aisha was able to assist you in placing the right order and ensuring a smooth shopping experience. We truly appreciate your kind words and look forward to serving you again soon!
Regards,
Aza Fashions
Service was professional and immediate
Service was professional and immediate. I am hoping the dress will be the same!
20 June 2026
Unprompted review
Reply from Aza Fashions
Hello,
Thank you for your kind feedback. We're pleased to know that you had a positive experience with our services. We truly appreciate your support and look forward to welcoming you again soon.
Regards,
Aza Fashions
I had difficult in placing an order as…
I had difficult in placing an order as I wanted it early so Atish assisted me he was very good and coordinated with the designer and closed it.
20 June 2026
Unprompted review
Reply from Aza Fashions
Hello Navya,
Thank you for your kind feedback! We're delighted to hear that Atish was able to assist you with your urgent order requirements. It's wonderful to know that his coordination with the designer and dedicated support helped ensure a smooth and timely experience. We truly appreciate your support and look forward to serving you again soon!
Regards,
Aza Fashions
I ordered 3 Outfits,2 from Monk & Mei…
I ordered 3 Outfits,2 from Monk & Mei and 1 from Pomcha and 1 pair of shoes.
There was a bit of back and forth with delivery times.So do not trust the website dates.
I have only received 1 outfit to date and the others are in limbo.
The Monk & Mei outfit I have received to date is unlike the picture on line as in a Teal/Dark blue lining and Tassels were used on a sky blue outfit.
Customer service via Whatsapp is prompt and they were happy for a refund but if u've ordered something for an occasion u are stuck.
So please order well in advance and be wary of the product being different from expected.
18 June 2026
Unprompted review
Reply from Aza Fashions
Hello,
We are sorry for the concerns you've experienced. We are currently unable to trace your order. Please share your order details with us at support@azafashions.com so we can review and assist you further.
Regards,
Aza Fashoins
Reply from Aza Fashions
Hello Radhika,
Thank you for sharing your feedback. We truly appreciate your trust in Aza Fashions and look forward to assisting you again in the future.
Regards,
Aza Fashions
Reply from Aza Fashions
Hello Ekta,
Thank you for your kind review. We're glad to know that our team was able to assist with your order. We appreciate your feedback and look forward to serving you again.
Regards,
Aza Fashions
Twinkle was absolutely wonderful to…
Twinkle was absolutely wonderful to work with! She helped me find the perfect Indian outfit online and made the entire shopping experience so easy and enjoyable. She was incredibly responsive, quick to answer all of my questions, and provided helpful suggestions throughout the process.
18 June 2026
Unprompted review
Reply from Aza Fashions
Hello Dhara,
Thank you for sharing your feedback. We truly appreciate your trust in Aza Fashions and look forward to assisting you again in the future.
Regards,
Aza Fashions
Amazing customer service.
18 June 2026
Unprompted review
Reply from Aza Fashions
Hello Rhea,
Thank you for sharing your experience with us. We are glad to know that you are happy with our services. We look forward to serving you again in the future.
Regards,
Aza Fashions
The customer service agent was…
The customer service agent was extremely helpful, professional and polite.
17 June 2026
Unprompted review
Reply from Aza Fashions
Hello Purva,
Thank you for the fantastic review! We're happy to hear that your inquiry was addressed promptly and that the process was seamless. We look forward to serving you again soon.
Regards,
Aza Fashions
Nidhi was very helpful in getting an…
Nidhi was very helpful in getting an order placed so that it gets delivered as per my expected delivery date. She patiently worked with me and got confirmation from the designer to make sure my target delivery date can be met. She was very timely in providing me updates throughout the process.
17 June 2026
Unprompted review
Reply from Aza Fashions
Hello Sruthi,
Thank you for your wonderful feedback! We're delighted to hear that Nidhi was able to assist you with your order and ensure that your expected delivery timeline could be met. We truly appreciate your kind words and look forward to serving you again soon!
Regards,
Aza Fashions
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