While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience with Ayusa has been truly unforgettable. My host family has been incredibly welcoming and supportive, making me feel at home from the start. What surprised me most was how quickly... See more

Company replied

Rated 5 out of 5 stars

We have hosted exchange students for many years since 2006 with various US exchange programs. This is our first year with AYUSA and we are very pleased with how engaged and involved they are with the... See more

Company replied

Rated 5 out of 5 stars

My name is Michelle, I was hosted in Florida.My exchange year was good. I made a lot of friends, got placed in a nice and caring family and also got a nice CR. She took me and some other exchange stu... See more

Company replied

Rated 1 out of 5 stars

Read the other negative reviews here. I went through the same as them. Lack of communication. Lack of support. Secret plans behind our backs to re-home our student. They seem to be involved with an... See more

Company details

  1. Foreign Exchange Students Organization
  2. Educational Institution
  3. High School
  4. International School
  5. Non-Profit Organization
  6. School

Written by the company

Ayusa International is a non-profit high school exchange organization dedicated to developing the next generation of global leaders and world citizens. By connecting extraordinary international students with host families in the U.S., we cultivate leadership skills, develop intercultural awareness and enhance global knowledge not only through education but through experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lack of communication and leadership!!!!!!

Our first exchange student was awesome and everything went great. Our second exchange student not so much. The student was placed with a new family with no explanation or reason why only after 2 months of being with us. Lack of communication and leadership. Never again will we host thru AYUSA or from that the Country the student came from.

Just like Doug J stated. Its all about the money and how many kids they can cram in the CR's area because the CR might be a volunteer but they get paid for each student that is placed.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Three great years with Ayusa and 6 students

This is our third year hosting a double placement with Ayusa. We have hosted six students with them from Egypt, Turkey, Japan, France, Spain and Italy. We already have our two students picked for next year from Germany and the Netherlands.

We have been very happy with AYUSA, the support they give and the quality and selection of students. Our family has enjoyed hosting! All of our students become like family. So much so that our daughter went to Egypt last summer and stayed with our exchange student's family for a month.

We have had a wonderful experience with Ayusa!

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time/money

We hosted our first and only exchange student less than 3 weeks through Ayusa. Don’t waste your time or money.
What came out, when the student was comfortable enough to say it, was that she didn’t have any interest in being in the middle of the country (she wanted to be on the west coast); with her mother’s encouragement, she deleted social media postings showing her drinking and vaping; and she had a very serious boyfriend and her parents had rented them a room for a weekend in a nearby country as a final send-off before she came to the USA. Her idea of American culture was limited to NYC. She looked down on everything – how young the other students appeared/acted, how easy school was, how fat Americans are, how loud we are, etc.
The student didn’t want to do anything except message back home, including all days at school. She had to be nagged to get involved in anything at school. We reached out to Ayusa. The result was an extraction that rivaled Seal Team 6.

30 August 2023
Unprompted review
Rated 1 out of 5 stars

do not go with them

I’m an old exchange student, ayusa was my organisation it was during 2022-2023 except the fact that they organised trips which was so much fun i do not recommend this organisation at all. As a exchange student it will always be your fault even if you would live in a horrible situation with the family/ the houses of whatever it’s always gonna be your fault and you will have to change, if you complain to them if you’re ask them to change family they’ll threat you, they’ll told you that you have 2 week to change your comportement or you will be send back in your country. My host sister who was also an exchange student with ayusa had a lot of problem she didn’t do anything at all our cordinator local was inventing things about her this whole story made her feel so sad, you cannot count on them if your sad or whatever anyway FIND ANOTHER ORGANISATION

9 September 2023
Unprompted review
Rated 1 out of 5 stars

Ayusa, it's all about the money, not the student.

Over the years we have hosted a total of six exchange students, five of these we hosted through Ayusa. We reluctantly continued to use Ayusa because we were already established with them. However, we will not use them again. In general, our hosting exchange students has been a positive experience. However, the positive experience was despite Ayusa and simply because the majority of exchange students are serious students who want to experience the United States. After gaining more experience with how Ayusa operates, we would no longer recommend Ayusa to anyone. The main problems with Ayusa center on their true and only motive which is money. They do not properly vet exchange students which increases the risk of students that are not appropriate or ready for an exchange problem to still be accepted. Another big concern is that the pay reps that work for Ayusa receive is tied to how many students they recruit to be exchange students. We have now come across three examples of Ayusa telling complete lies to either us or our exchange students. These lies appear clearly are either because a local rep didn’t want to risk losing a placement and the nice commission that come with it or because a rep didn’t want to be bothered with looking into requested travel dates.

The first lie we discovered was told to the family of an exchange student we hosted from Chile. The local rep in Chile told the family that if our student attended her senior year of high school that she would get a real high school diploma. That was a totally false statement that our Chilean student and her family didn’t learn the truth about until after she arrived. Her father was particularly upset about this because he never would had agreed to his daughter going in the program had he known she would still need to take her last year of high school upon returning to Chile. This lie, along with our student’s parents wanting her to return to Chile, was why she returned back to Chile after the first semester instead of completing the full year as originally planned. The only reason we can tell for Ayusa lying to that family was that the rep didn’t want to lose the commission for signing them up.

Another lie told to both us and the family of a student we hosted from Holland concerned travel dates. What was worse about this is it was actually a regional coordinator for Ayusa that told the lie. We told this student from Holland that our County Fair was be in town and if she could arrive a few days early, she could go to that. When we approached Ayusa about her arriving a few days early, we were told “oh that’s not possible, we can’t do that”. Then about three weeks later, that same regional coordinator contacted us again telling us want a great idea it would be for this student to arrive a few days early. My wife gets the credit for immediately seeing through this. She checked the cost of the airline ticket, and saw that the date we suggested was significantly cheaper than the original date Ayusa was planning on having the student fly. As always, when it comes to Ayusa, it was all about the money, not what is best for the student.

The third lie Ayusa told got wrapped up in a lie a French family told Ayusa when we hosted a student from France. This French girl’s profile said she didn’t want to be placed in a home with pets. Then later in the profile she said she was very allergic to cats. We have dogs, no cats. So we asked Ayusa to contact them to get clarification if the problem was just cats and if dogs would be fine. The response we got back was that the student would love being with dogs.

That was a complete lie the girl’s father told Ayusa. Not only did this girl not like dogs, she had a strong fear of them. The student blamed her father for the lie. The father is who was contacted by Ayusa and asked. She said that when her father told them what he had told Ayusa, her mom and her called Ayusa and tried to clarify the situation. However, the rep there in France apparently said it would be fine and never passed on the clarification. Likely this was because the rep was more concerned about getting the commission. Out dogs are mostly inside dogs, so yes it was a big issue. In this case, initially I was not sure if our French student was telling the truth about trying to send a clarification or not. However, when considering the other lies we have seen personnel with Ayusa tell, I concluded the French family was probably telling the truth and it probably all was because of the Ayusa reps concern about losing a commission.

19 August 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look