Aybel Reviews 488

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

488 reviews

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Rated 4 out of 5 stars

I love AYBEL.....BUT....

I love AYBEL - the colours are gorgeous and, very importantly, they don't run!!!!!! I think they are the only dyes I have used where the colours are so vibrant but i never worry about them running in the wash. This is not true of Simplicol (which has some colours i adore, but which all have to be washed separately because they run); and it is not always true for RIT either. So that is fantastic. The prices are reasonable and that is all super.
WHAT IS NOT super, however, is that you have no idea what colour your dye will be. The pictures on the pieces of paper they send you are completely different from those on the screen and, often, almost always different again from what you get on your clothes .......and to an extent that is not true of other dyes. It is a HUGE problem. The type of water and the type of fabric (its age, condition etc) all affect outcomes - I understand that perfectly. But if all other companies had dyes that were so hard to predict, I wouldn't be complaining. That is NOT the case....as far as I can tell Aybel's presentation of its colours are less accurate and consistent than those of other companies, and when there is a particular shade range you are aiming to be within, that really is a big problem.

So, for example, I've just bought a ton of navy dyes, because I have a lot of things i want to dye dark blue. My shirt has come out a lovely blue, that suits me very well - I think it is called a Prussian blue. The one thing it clearly is not is navy blue...it is just too light for that. The same is true of the olive green and many of the other colours. It is not necessarily that you will be unhappy with the colours you get - for the most part, they will be beautiful (although I didn't like the olive colour until I ran it over a grey shirt, rather than a white one, as it was coming up too yellowy and too pale). (the Persian Pink is a GLORIOUS colour, but comes out much stronger and more vivid than you would expect given the screen image or the printed paper image. It actually comes out as a much more beautiful colour, for me, than I had expected. But that is not the point: the point is that if you had actually wanted something as light as that, you would probably be shocked and upset - rather than delighted, as I was - with the colour of your fabric. In short, it is impossible to predict at all accurately what colour you are getting. And that IS a huge problem, and one that is much worse here than for the other dye companies I have used.

For what it is worth, though, I must say that the navy blue is GORGEOUS, even if it is not anything that most people would consider 'navy'. It is a really pretty colour and, in fact, a very rare one - a bit deeper and more unusual than the 'royal blue) in RIT, from what I can see online. Perhaps closer to the blue at the bottom of the bottle on their 'saphire blue) dye for synthetics. It also helps to fill a gap in the offerings between all those lovely aqua blues on their site and the range of dark blues they have.
In short, PLEASE PLEASE PLEASE try and provide more accurate representations of the colours on-screen and on paper, including on the paper sheets the dyes come in. It is the only defect - but a serious one - in what is otherwise a really terrific product and company.

26 March 2023
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Reply from Aybel

Dear Annabelle,

Thank you for your detailed review and of course for being a regular customer of Aybel for so long. We appreciate that very much.

You also have regular contact with our customer service, you are now known by almost our entire team. That is also nice to see.

Unfortunately, you are not very satisfied with all aspects of our company. The outcome of the colors regularly surprises you, you write. Unfortunately, we have to agree with you on that. The dyeing of fabrics depends on many factors.

We try to make as much information as possible available on our website and through our customer service. Colors are complex. It starts with the naming. If you search the internet for the color navy blue and then choose images, you will already see a wide range of different shades of blue.

A second point is the difference between computer screens. On many computer screens, the colors appear significantly different from reality.

Thirdly, besides the fabric dye, there are many other factors that influence the outcome. The temperature, the duration, the original color of the fabric and the presence of protective products in the fabrics all have an influence.

We try to show the color differences as best as possible by providing images for dyeing wool and cotton. These are also actually dyed pieces of fabric that we have photographed and reproduced as best we can. In our manual, the colors have been formatted by a professional craftsman and printed as faithfully as possible.

On our website, the background of each product also indicates a color gradient depending on the temperature. For example, the color Anthracite has more blue tones at a lower temperature than at a higher temperature during dyeing. This has to do with the color development during dyeing. All chemical processes depend on many different factors.

I hope to give you, and also other customers, insight into the complexity of dyeing. From that point of view, I am pleased with your review.

Also, in fairness, I disagree with your statement that other brands of fabric dye would provide reliable results. This is not our experience. You can search the internet and find many corresponding experiences regarding the mismatch between results and expectations. By all means, this is valid for all brands. Of course, we can well imagine that it is annoying and frustrating if the results are not according to your own expectations, I think it is incorrect to assume that this only occurs with Aybel fabric dye.

Otherwise, we gratefully accept your feedback and continue our efforts to continuously improve our products and information based on the experience of our customers.

Kind regards,

Aylan

Rated 5 out of 5 stars

Excellent product

Excellent product. I bought a variety of colours, and they are great. Easy to use, good results.

25 January 2022
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Reply from Aybel

Thank you for your kind comment. Team Aybel

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