Axuro Reviews 103

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers report not receiving their orders at all, even after waiting for extended periods. In some cases, people received incorrect products, such as small USB cables instead of the items they originally purchased. Reviewers also consistently mention issues with the delivery service, noting that tracking information was often unreliable or inaccurate, or showed delivery when no item was received. Attempts to contact the company for support were largely unsuccessful, with emails going unanswered and phone numbers being non-existent or leading to automated messages. Furthermore, many customers found it difficult to obtain refunds for their undelivered or incorrect items.

What people talk about most

Order

Clients share negative opinions on order. Many customers report never receiving their ordered items, such as... See more

Product

Reviewers highlight significant dissatisfaction with product delivery and receipt. Customers consistently... See more

Delivery service

Users describe negative interactions with delivery services. Many customers report that their ordered items,... See more

Customer communications

Customers express significant frustration and disappointment with the inability to contact the company.... See more

Refund

Reviewers consistently express significant frustration regarding refunds. Many customers report being unable... See more

Reviews shaping this summary

Rated 1 out of 5 stars

TOTAL SCAM!!!!!!!! I ordered an inflatable pool with umbrella and never received it!! Tracking number is non existent, tracking company takes you to a foundation company in Georgia, I emailed them nu... See more

Rated 1 out of 5 stars

Horrible scam business. Ordered a fan from them in June. Never received it. Finally reached someone at customer service who issued me a 50% refund and told me if I didn’t receive the fan soon they wou... See more

Rated 1 out of 5 stars

Company promise express shipping and products are from USA but its a lie and fraud, they actually base in china and if you think you paid for express shipping you did not, my product never arrived and... See more

Rated 1 out of 5 stars

After six weeks of following an apparent phony tracking app, they say they have been delivered. I’ve never received them. I contacted my credit card and they immediately refunded the $97 I’d paid.Ax... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

103 reviews

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Rated 1 out of 5 stars

Total SCAM

I ordered 2 Axuro cots , but never received them, said they were delivered to our post office. I live in a town of 500 people, I personally know the post master. They never arrived!!!!
Lost $200.00. Total SCAM.
Could NOT get my money back

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I never received my vw retro refrigerator. $119 and unsble to contact the thieves for refund. Class action lawsuit.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a slushie maker on June 6,2025

Ordered a slushie maker on June 6,2025. Never received ordered Ordered on Shop. I have never received email about order. Cannot logon to store. It’s not available. The worst experience. DO NOT ORDER FROM THIS STORE!! ITS A SCAM!!!!!

6 June 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE!! AXURO IS A SCAM.

I ordered 2 jump starters for this store. All the delivery updated were in Chinese. After 40 days in transit the tracking finally showed delivered however I never got the items I ordered. Multiple emails to the supplier and not reply in fact the last email I sent bounced back as undelivered. I raised a dispute on the transaction with my credit card provider and got a refund in a week. This store is a total scam.

5 July 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Yep, I got scammed too. Should have read the reviews first. Ordered about $150 in swimming pools and umbrella back in July. Nothing ever came, have attempted multiple times to contact the store, now the store no longer exists. Idk how to get my money back at this point.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Ordered two 10’ mini pools with…

Ordered two 10’ mini pools with umbrellas that hook up to the hose and “rain” down. Delivery info was all in Chinese, and despite their showing delivery, nothing was ever received. I emailed the company to indicate we never received the order, no reply. So I disputed with my credit card company who immediately did a chargeback.

The next morning I got an email from axuro saying the order was delivered, the link to the delivery tracking, and to contact the bank and close the chargeback. They said to contact them if there were delivery issues.

Don’t order from this scam company!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Like apparently everyone else on here, I never received the item I ordered, and emails are unanswered. Fake tracking number. Checked with USPS. Scam!

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam!!!!

Scam!!!!! Company claimed they delivered but did not. I had to fight with Chase bank to get my money back.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

BOGUS COMPANY

I ordered a camp bed for use when camping with the scouts. Cost £44 with free delivery. I checked the tracking and it took 35 says to reach Heathrow and says it has now been delivered. Not so as nothing has arrived. Tried to contact them all to no avail. This is a bad company if a company it is. Very disappointed but my fault as did not check other comments!! Sad world we live in.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a splash pad in June 2025

Ordered a splash pad in June 2025. To date I still have not received it and they have my money! I tried to call them only to find the phone number they list is not a working number! This place is a total SCAM!!

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam. 100% scam

Scam. Scan. Scam. Placed an order 2 months ago, they even sent tracking number. After 2 months in transit they said it arrived. No. Nothing arrived and I called post office , they have nothing .

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Axuro is a Scam – Avoid at All Costs

I ordered a printer from Axuro over 45 days ago, and I have received absolutely nothing. This company seems to be a complete scam and should honestly be shut down.

I’ve reached out for support four separate times and never got a single real response. Their so-called “support” is either non-existent or automated nonsense that doesn’t help at all. There is no phone number, no live chat, no accountability whatsoever.

What’s even worse is they took my money instantly but have provided zero updates on my order, the shipping information seems to be a bs. It’s been saying it’s on its way for 45 days. The tracking information is from a Chinese website, yikes. It’s like they vanished once they got paid.

No legitimate company operates this way. If they can’t deliver products or provide customer service, they should not be allowed to continue running.

Do yourself a favor and stay far away from Axuro. I wish I had read more reviews before ordering. I would have saved myself weeks of frustration and wasted money.

8 July 2025
Unprompted review

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