A Wee Token Reviews 217

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered my mum and mother in laws Mother's Day gifts online. Both were beautifully wrapped, posted and received before Mother's day. I know I can always get what I need whether it's in store or onli... See more

Rated 5 out of 5 stars

I love A Wee Token - it’s just superb for gifts and the occasional item for yourself as well….Ordered online and delivered locally the next morning by the fabulous Karen. Deliveries always arrive beau... See more

Company replied

Rated 5 out of 5 stars

Ordered a wee pair of earrings for my daughter's friend's birthday one evening, they arrived with a smile the very next morning - all wrapped so one less job for me. Love shopping local and supporting... See more

Rated 4 out of 5 stars

Really pleased with my little finds - a small white ceramic star in a ‘happy birthday’ box and a highly prized wired holly and berries. Sadly, as both were placed in a Jiffy bag without any tissue, b... See more

Company details

  1. Gift Shop

Written by the company

After 4 years of being online and trading at weekly pop up markets we opened our shop on 1st September 2024 in Ballyhackamore at 366 Upper Newtownards Road, Belfast, Northern Ireland. A Wee Token is a family run independent gift shop based in Ballyhackamore and we have our website to order online. We stock locally handmade gifts and high quality brands. We love to find unique products when sourcing and curating our gift shop and supporting other small businesses by showcasing their wares. We pride our business on delivering excellent customer service, making gifting fuss free and spreading a little happiness. All orders are beautifully wrapped in tissue paper ready for delivery/shipping. We offer a click and collect service were you can order online and collect either in our shop in Ballyhackamore or Donaghadee, alternatively we can post to you direct via Royal Mail. Within my business I am conscious about sustainability and being as eco-friendly to the environment as possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had lost a bracelet given to me ...

I had lost a bracelet given to me by a friend and I found an identical one on A Wee Token. My order was dealt with quickly and it arrived in the post a few days later with a very nice personal note written by the merchant saying she hoped I would be pleased with it. I'm delighted with it.

18 August 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and made contact when an item came back into stock. Items purchased have been securely wrapped and shipped within agreed timescales. High recommend this business.

3 July 2022
A Wee Token logo

Reply from A Wee Token

Mr P, I really appreciate your wonderful feedback. I'm so happy to read this and your very welcome. At least you won't be fighting over the towels, you'll all have your own to enjoy. Many thanks Karen

Rated 5 out of 5 stars

Beautifully packaged and swift…

Beautifully packaged and swift delivery. Excellent quality products . Thank you . Will def purchase again .

23 June 2022
A Wee Token logo

Reply from A Wee Token

Donna, thank you ever so much. This just makes my day to hear such great feedback and it's what I strive for in my business so just delighted to hear. Karen

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful products. Very friendly and helpful owner. ❤️

10 June 2022
A Wee Token logo

Reply from A Wee Token

Hello Louise, that's really kind of you to say so, it means a lot. Thanks for the wonderful feedback and hope you loved the mug. Karen

Rated 5 out of 5 stars

Service was excellent

Service was excellent. My purchases arrived safely and within a couple of days. All was well packaged. I'm delighted with my purchase.

28 May 2022
A Wee Token logo

Reply from A Wee Token

Gillian, I appreciate you taking the time to review your purchases and service and I'm so happy your delighted. Thank you. Karen

Rated 5 out of 5 stars

Gifts and scarf

Beautiful affordable gift ideas purchased Loved the online shop.All the gifts beautifully wrapped .Would recommend. Great service

23 May 2022
A Wee Token logo

Reply from A Wee Token

Hi Ruth, Thank you so much for taking the time to leave a review. I really appreciate the wonderful feedback. Karen

Rated 5 out of 5 stars

Soft touch baby pink comforter

Items came exactly as pictured on website. Beautifully packaged which I was not expecting. Thank you

28 April 2022
A Wee Token logo

Reply from A Wee Token

Leeann, Thank you so much for taking the time to review my business I really appreciate it and for leaving a great review. So glad your happy with service and items you ordered. Karen

Rated 5 out of 5 stars

Great

Great, personal service. Hand delivered every time :)

5 April 2022
A Wee Token logo

Reply from A Wee Token

Thank you so much, appreciate your orders.

Rated 5 out of 5 stars

Beautiful wee gifts!

I bought a lovely pair of earrings for my granddaughter from A Wee Token and she adored them. I also treated myself to a beautiful scarf! Good delivery service and prompt and pleasant customer service

11 March 2022
A Wee Token logo

Reply from A Wee Token

Thank you so much, this is wonderful to hear. So glad your granddaughter adored them and enjoy wearing your scarf. Many thanks for taking the time to review.

Rated 5 out of 5 stars

Fast efficient service & delivery

Fast efficient service & delivery . I would recommend & will purchase again x

2 March 2022
A Wee Token logo

Reply from A Wee Token

Thank you so much for your wonderful feedback, really appreciate you taking the time to do so.

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, was a birthday gift and loved by the recipient. I have already recommended Wee Token to family and friends👍😁

18 February 2022
A Wee Token logo

Reply from A Wee Token

I am so pleased to hear this Pauline. Thank you for you order and the recommendation!

Rated 5 out of 5 stars

Amazing service from Karen as always

Amazing service from Karen as always.
Love this little business and such fab customer service with beautiful products. Highly recommend 😊

6 January 2022
A Wee Token logo

Reply from A Wee Token

Thank you so much for your wonderful review, I really appreciate it.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look