Cheap product
Reply from Awards.com
Thank you, Omkumar, for your feedback. We're sorry to hear you feel this way, but we respectfully disagree with your characterization of the product.
This clock award is crafted from solid crystal measuring 1.5 inches thick, giving it substantial weight and a premium feel. It is presented in an attractive gift box and is designed to be a lasting recognition piece, not a lightweight or inexpensive novelty item.
We understand from your previous review that you were frustrated with aspects of the ordering and proofing process. However, we believe it's important to distinguish those service concerns from the quality of the product itself, which was ultimately produced with the decorative engraving you requested.
We stand behind the quality and craftsmanship of this award and appreciate the opportunity to clarify its construction for future customers.