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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their engaging, funny, and professional approach, which significantly enhances the overall experience. The service provided is frequently highlighted as excellent, with many people appreciating the seamless organization, clear communication, and the ability to accommodate changes. Consumers also found the booking process to be very easy and smooth, making the initial steps stress-free. Many reviewers expressed that the holidays and events organized were incredibly fun, interactive, and a great way to bring teams together, even in virtual settings.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the hosts and facilitators for... See more

User experience

People report positive experiences with the user experience. Customers describe events as an "absolute blast... See more

Service

Users describe positive interactions with service, highlighting excellent organization and communication from... See more

Booking process

Consumers find the booking process to be a pleasure. Many reviewers highlight how easy it was to book and... See more

Holidays

Customers consistently note positive experiences with holidays. Many reviewers expressed excitement about... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris was absolutely awesome on the night — everything ran smoothly and every single person loved it! A lot of people weren’t convinced beforehand about how well a virtual race night would work, b... See more

Company replied

Rated 5 out of 5 stars

Our team truly enjoyed the event and it was perfectly executed from start to finish. Everyone got their supplies ahead of the meeting, the host was kind and engaging, and I was impressed by the fact t... See more

Company replied

Rated 5 out of 5 stars

It’s always a little nerve-wracking signing up for something online these days. You do your homework, but there’s still that moment of “is this legit?” Avva Experience is absolutely legit. Their... See more

Company replied

Rated 5 out of 5 stars

We had so much fun playing the Time Travel Game Show! The host was incredibly engaging and funny, keeping everyone involved the entire time. Booking was easy, and Avva’s communication before and after... See more

Company replied


Company details

  1. Event Management Company

Written by the company

Trusted by some of the biggest names in the corporate world, we pride ourselves in delivering the best virtual, hybrid and in-person experiences for corporate events.


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

5-star
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3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Friendly, helpful and fun

Everyone from Avva was so friendly and helpful throughout the whole booking process and very patient with me. The virtual yoga was so nice, paired with an online wellness session which was such good fun for a online team event, we all learned something new.

3 August 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Natasha,

I am delighted to hear that you enjoyed your Yoga & Wellness Workshop, a perfect Monday evening relaxation!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Hybrid Experience

James helped us to organise our first hybrid experience for almost 150 people in the U.K. We did this via zoom and hired an event space for anyone who felt comfortable to attend in person. Throughout the entire planning process James handled all the suppliers confidently to ensure the event was a huge success. Most attendees had not met each other in-person before and said the activities that were provided (cocktail/mocktail masterclass, lego building and magic show) were great to connect them with new people. The virtual attendees enjoyed the flexibility of being able to attend an event without any travel/ extra risk to them of their family. They said having the hosts for each activity dial in via zoom meant they felt more included in the experience overall.

2 August 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Holly,

I am delighted to hear that everyone enjoyed themselves, both virtually & in-person, at your Hybrid event! Hybrid events are an excellent solution for inclusivity for the entire team, I am very glad to hear that all attendees felt included and enjoyed their Cocktail Masterclass, Magic Show & Lego Building Workshop! The team really enjoyed hosting this event for you and your colleagues, and we hope to work with you again in the future!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Virtual wine tasting with Gilbert

This was a corporate event with external guests. Everyone thoroughly enjoyed the virtual wine tasting. Gilbert was extremely knowledgeable and told us some really interesting facts and stories. The wines themselves were delicious and it was nice to have a few different ones to taste. Fantastic and prompt communication throughout and James and the team were really accommodating with a last minute change to the order.

31 July 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Laura,

I am delighted to hear that you enjoyed your Wine Tasting Masterclass with Gilbert! We are always very happy to help and want to ensure your experience is a success.

Thank you,
Maia

Rated 5 out of 5 stars

The cocktail masterclass with Desi…

The cocktail masterclass with Desi yesterday evening was really informative and fun - thank you Desi! Having a pre prepared package helped us all to focus on the learning and making of cocktails and Desi was the font of all knowledge with regards to Spirits, their provenance and the story behind each cocktail.

22 July 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hello,

I am so glad to hear that you enjoyed the Cocktail Masterclass with Desi! Wethink he's great too!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Excellent serviced for two corporate…

Excellent serviced for two corporate events. Team were friendly, engaging and extremely flexible.

9 July 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Dafydd,

I am delighted to hear that you have enjoyed working with us! We are always striving to deliver the best service!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Outstanding virtual magician experience

Second time of booking with Avva Experience, and each one has been very professionally organised and delivered. We booked a virtual Magician - Fergus Flanagan. Fergus was incredible - engaging, funny and extremely talented. The camera work was seamless and very impressive! Highly recommend Fergus, and wouldn't hesitate to book him again in the future for other events.

9 July 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Hannah,

I am so glad to hear that you enjoyed Fergus' show!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Cocktail Masterclass with Desi.

Cocktail Masterclass with Desi.

We had a great night at the masterclass with Desi, he was so knowledgeable and very enthusiastic. He made sure everyone felt included by speaking to each member of the team! I would certainly recommend a cocktail masterclass with Desi!

Unfortunately some of the team did not get the mystery cocktail package that we paid extra for which is very frustrating. Also one member's package did not arrive on time due to an error in delivery service, I think having the parcels due to arrive a week in advance would help stop this from happening as there would be more time to book a redelivery.

11 June 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Hollie,

I am so glad that yourself and your team all enjoyed your Cocktail Masterclass with your mixologist, Desi!

I am very sorry to hear about the missed mystery cocktails and I'm glad we were able to satisfactorily resolve that for you.

Unfortunately, packs can sometimes go missing once with delivery partners and we only have a small window to send cocktail kits as there are perishable products and items included, but we are constantly looking at ways to reduce this risk for our clients.

Thank you,
The Avva Team

Rated 5 out of 5 stars

Birthday celebration

I arranged this experience to celebrate my mother's 80th birthday with her family who are all in different places in the US and UK. Our family ranges in age from 8 - 90+ but it didn't matter because everyone could take part and enjoy themselves.

3 June 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hello,

I am delighted to hear everyone enjoyed themselves! We really hope your mother had a wonderful birthday and enjoyed the celebrations!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Virtual Casino Night

My company attended the Casino Virtual night event, we were split into breakout rooms which made things run smoother, the 'dealer' was very pleasant and informative and kept us all engaged throughout. We all had a great time [even those who lost all their virtual chips!] and would certainly recommend.

3 June 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Hollie,

I am so glad to hear that you all enjoyed your Virtual Casino Night!

Thank you,
The Avva Team

Rated 4 out of 5 stars

Great session where we were taken…

Great session where we were taken through the history of Gin and how it became a popular drink. Enjoyed every moment of it. Why didnt I give it 5 stars? Well I am not a Gin drinker and dont quite like it as a drink. Nothing to do with the session.

27 May 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hello Anjan,

I am glad to hear you enjoyed your Gin Tasting Masterclass, even if gin isn't your drink of choice!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Great service from all involved from…

Great service from all involved from the very beginning to the virtual event, would highly recommend and will be engaging with AVVA experience again for future events.

14 May 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Nicky,

I am delighted to hear that you enjoyed your experience! We look forward to working with you again!

Thank you,
The Avva Team

Rated 5 out of 5 stars

A truly great team building experience

We have participated in their space based murder mystery game. From the first to last second we were engaged and immersed in the world. The actors gave a genuinly great performance, interacting with us and creating still running jokes in just the span of an hour. The mystery is not straightforward but also not unsolvable. I can honestly say they are a great team who are worth every penny.

7 May 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Besenyoi,

I am so happy to hear you enjoyed your Murder Mystery experience!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Fabulous Caricature Art virtual class

Caricature Art virtual class was great fun. We booked as a virtual team building event due to the pandemic leaving us a little disconnected. My team thoroughly enjoyed the lesson, and were amazed at their own capabilities. Its always interesting to find your muse at work, and this is one sure fire way to find out who that may be.

Steve the Artist was a hoot, and I would never hesitate to join another class of his. Thank you Avva Experience, a thoroughly enjoyable experience.

7 May 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Tania,

I am so glad you all enjoyed your workshop with Sassy Steve and discovered your artistic talents!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Highly recommended !

Ian that ran the class was great - really knowledgeable, friendly and interactive!

The cocktails and way the delivery worked was also really smooth and made it all very easy! Fabulous experience and great evening - would definitely recommend.

30 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Jackie,

I am delighted you enjoyed your Cocktail Masterclass!

Thank you,
The Avva Team

Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!

I paid for an experience on the AVA Experience website and when I went to use it the vendor is no longer in business. I have tried to get a refund from AVA (them being the people I've paid) and they refuse to refund what I had paid saying that I cannot get a refund until the vendor pays them back.
I did not give my money to the vendor, I gave it to AVA Experience and now cannot get a refund and I'm out of pocket.
They say they'll keep in touch but stay silent for 6 months and then even change the way they do their whole business model without letting customers know.
STAY AWAY!

29 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Norman

I'm incredibly sorry that you've had such a difficult experience with us.

As noted for our consumer facing business we pay all of our partners as soon as a voucher is sold and as such any refund would have to come from the partner. Once we are able to recover the funds we are owed by our partner we will of course pass on the refund to yourself.

We understand this is a frustrating situation and thank you for your patience as we look to resolve it.

Rated 4 out of 5 stars

Great experience overall

Had a great experience overall, everything ran smoothly from initially booking the event to the actual day. We also had snacks delivered to the guests which worked well for some but not others. Some people didn't receive the correct snacks after stating their dietary requirements and some peoples turned up late, we were hoping everyone would have them by the start of the event. However, it was all a very easy process and the team were very helpful.

26 April 2021
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE

Seamless set-up, very professional service and communication.

When the show kicked off it was even easier - hilarious, included everyone, the improvisation, the energy - in a world of zoom fatigue this one was a tremendous shot in the arm!

Already rebooking!

25 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Carlos,

I am so glad to hear that you enjoyed your experience with us, we look forward to working with you again!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Wine Tasting

From start to finish Ava were amazing, responded super fast to all my emails and many queries regarding the event. I didnt attend the actual event (unfortunately was just the organiser) but everyone said it was very good, engaging and thoroughly enjoyed the evening. Thanks for everything

23 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Emma,

I am so glad to hear that everyone enjoyed their experience!

Thank you,
The Avva Team

Rated 5 out of 5 stars

Awesome Mixology Masterclass with Twist

We had the Mixology Masterclass with Twist London, run by Tim and it was awesome! The products were delivered the day before the date and came in great little metal reusable bottles and were high quality ingredients. We had 34 of our team making delicious cocktails in a very organic and relaxed (but organised) way. The team raved about Tim personally and ended up stalking him on linkedin - he made such a great impression. Super knowledgeable and passionate but not in your face. Would definitely recommend to anyone doing virtual gatherings and would do another experience like this again through Avva Experience.

20 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Victoria,

I am delighted to hear that you all enjoyed your Cocktail Masterclass!

Thank you,
The Avva Team

Rated 4 out of 5 stars

Great team building exercise

Good experience and great team building exercise

16 April 2021
Unprompted review
Avva Experience logo

Reply from Avva Experience

Hi Trish,

I am delighted you enjoyed your experience!

Thank you,
The Avva Team

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