Recognizing Customers Needs
Winning establishments start with the customers. Good technology matters, of course, but a more important predictor of success is whether the company can recognize a customer need and imagine a new way for the establishment to serve this need better than what currently exists. Honestly, my credit goes to the entire team of management. To some, I'll praise them on their communication skills; and to another, on their attention to every single details. Impressive!







