I joined the Bordeaux collection subscription and received my first case. At present I have mixed feelings. I've tried each of the selection and am not entirely convinced these wines are not quite as... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Avery's may not have the weird and wonderful experimental type wines you sometimes see. But they do tend to have good, and good value, 'classic' wines. A good red for barbecue season, an all-purpos... See more
I genuinely love dealing with Averys, I’ve been purchasing wines from them regularly for over a year. They have wines and mixed cases for every occasion, whether it to send a friend a gift, wine for c... See more
Ordering on-line was a very simple and quick experience. A specified date for delivery at no extra cost was a bonus and that worked well too. Several of the wines I've enjoyed before and there are o... See more
Company details
Written by the company
Averys began in 1793 and over the years, the family has built its reputation as one of the UK’s most pioneering wine merchants. Today, it is 5th generation Mimi Avery introducing a new generation of wine lovers to Averys. At the heart of what we do - and have done for over 220 years - is share our passion for wine. We love discovering wines with a story to tell – whether for everyday drinking or fine wines for the cellar.
Contact info
Bristol, United Kingdom
- 03330 148 208
- enquiries@averys.com
- averys.com
4.7
Excellent
14K reviews
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Late delivery
One of two boxes delivered late as Carrier,DHL, allegedly dropped one at Depot. Replacement delivered OK by Evri.
15 April 2026
Have tried the rex mundy which was…
Have tried the rex mundy which was really smooth. I have given 4 stars because Yodel said they were delivering on a certain day. I provided details of a safe place. But even though we were back and in during the 2 hour slot given. Yodel suddenly sent a text saying sorry we missed you. I did get the wine the next day and this is the first time Yodel have missed a Slot. So it was a good job we weren't relying on something from the order.
But Averys have been great to deal with and I am more than happy to recommend them and the excellent wines we have had over the past few years.
10 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Yodel delivered it to the foyer and not…
Yodel delivered it to the foyer and not flat. The delivery instructions were to get a signature. I was not impressed. I would be happy to discuss this incompetence
15 April 2026
Reply from Averys Wine Merchants
Hi John,
Thank you for sharing your delivery experience and I'm sorry it wasn't satisfactory. We'll investigate why the instructions weren't followed and how we can improve our service.
Thanks
Scott
Great Service
The wine was delivered as promised. I received text updates. I like the selection of wines.
13 April 2026
Good prompt service
Good prompt service. I wasn't home so the parcel was delivered to my safe space. All good and very good. Thanks Averys
14 April 2026
Courier ignored label instructions AGAIN!
Once again the courier ignored the standing instruction on the label that there's 'no safe place' and left the carton upside-down on the doorstep in full view of the road. The upside-down element has resulted in one of the wax seals cracking.
The wines haven't been tasted
13 April 2026
Reply from Averys Wine Merchants
I am really sorry that your instructions weren't followed again. I have now amended your delivery instructions to proof of delivery which means the carrier will have to take a photo to prove it's been directly delivered to you and they will not be allowed to leave it unsafe. As a further apology, please check your emails as we have sent you something for next time. Thanks, Vicki
No 13th bottle in my subscription case…
No 13th bottle in my subscription case !I have emailed customer service but no resolution yet
13 April 2026
Reply from Averys Wine Merchants
I am very sorry for the disappointment caused by this. My colleague Nigel has emailed you back on 16th April and explained why there is no extra bottle included in this particular wine subscription. If the email is not in your main inbox, please check your junk/spam folder as sometimes our emails fall into there. Thanks, Vicki
Speedy delivery
11 April 2026
Very good
Very good, highly helpful, wines of pleasant taste and aromas too, the incentive given to reorder so much welcomed indeed, Thank you!
10 February 2026
Lots of good offers on wine as allways…
Lots of good offers on wine as allways lots of very helpfull suggestions from Noah. Very promt delivery
11 April 2026
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