Initial purchase was an excellent deal via price comparison site. On receipt of policy confirmation I had to resolve one minor issue. This was done efficiently by staff at call centre within minutes.... See more
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About Avantigo
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Griffin House, RH10 1DQ, Crawley, United Kingdom
- 0333 014 2722
- customerservices@avantigo.com
- avantigo.com
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The process was quick but thorough.
Whilst in Turkey my husband fell poorly…
Whilst in Turkey my husband fell poorly and was taken into the local clinic where he received treatment over two days. AVANTI Go were so good on the telephone when I rang them from the clinic and everything was dealt with between clinic and Avanti Go direct. The pressure was taken off straight away. Very throughly recommend
Very satisfied with my annual travel…
Very satisfied with my annual travel insurance for myself and husband thank you
Simply but clearly presented questions…
Simply but clearly presented questions on health issues.
Good price.
Had to make contact by telephone twice, staff helpful and polite however one person’s speech was not clear so I had difficulty in understanding what they were asking me. Very frustrating. Overall a good experience.
Good comprehensive holiday insurance at…
Good comprehensive holiday insurance at a great price, have used before and happy with the cover Avantigo provides
Cheapest travel insurance.
Booked through Moneysupermarket.com
Booked through Moneysupermarket.com. Good price for annual European travel insurance.
I had to make a recent amendment to my…
I had to make a recent amendment to my policy. Spoke to an actual human and it was all very easy.
Good price but long multiple medical…
Good price but long multiple medical questions to choose from
Excellent website
Excellent website, easy to use and see results. Value for money on an over 80 yr travel insurance, extremely competitive.
Fun but too short
Very long confusing questions with both…
Very long confusing questions with both a yes and no answer. Difficult to follow the train of thought and easy to get wrong.
Quick to answer & helpful
Back story: I bought insurance thru a well known comparison website. I ended up with insurance to the wrong countries. I'm still scratching my head as to how. It was not Avantigo's mistake; they got their intel straight from the comparison website.
When I called, yes, you have to sit thru a tad long recording but when you want to speak to a human they're very quick to answer. The process of getting it corrected was easy & quick and if you do it in time they refund the difference.
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