Outrageous waiting times for complaints. To be fair complaint upheld but the waiting time for being paid out redress claims is ridiculous. Quick off the mark when they are not being paid their mo... See more
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I can honestly say I have never dealt with a more incompetent company. It has been over 3 weeks since applying for a loan and still no decision made, I have followed this up every day and keep ge... See more
Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit,... See more
Could not get reps on phone to understand paying early and changing payment date, I never ever got this resolved (they purposely missed a payment to get more interest) and have never provided me with... See more
Company details
Information provided by various external sources
AvantCredit (FormerlySpringCoin) is a direct lender of unsecured personal loans in the United Kingdom. You can apply for personal loans ranging from £1,000 to £20,000. AvantCredit Personal Loans are great for individuals that cannot get a loan with their banks or building societies but do not want to resort to payday loans or cash advances. AvantCredit focuses on providing an accurate interest rate for each applicant.
Contact info
48 Warwick Street, W1B 5NL, London, United Kingdom
- 0800 610 1516
- support@avantcredit.co.uk
- avantcredit.co.uk
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messed up.my account 3 times took 1 …
messed up.my account 3 times took 1 months to find where they went wrong stuck my on a payment plan becuase there team messed up with the payments then went and sold it to debt altho it's not even in debt do not go with this company stay away!!!
This company sells a debt while the …
This company sells a debt while the customer is suffering with mental illness and then proclaims it to be there fault for not making payments - rude, disgusting and unprofessional
Good rates
Good rates, fast results and helpful customer service. I can't fault them.
A really great lender, reliable, good communicator, and helpful.
Fantastic company. Helped me out when i had a sticky month (gave me a one-month payment break because i had been on time with every other payment - was told it was allowed once during the loan term), got a fairly good rate given the state of my credit at the time, and when i was fortunate enough to get a bulk sum enough to pay it off - they gave me a settlement figure and accepted the payment within 3 minutes of getting on the phone. No 'well we could extend your loan to reduce the payment' business, no trying to convince me to hold on to it, they just gve me the figure immediately and it showed up on my avantcredit account screen immediately. Cannot recommend enough.
Thanks for the help x
Would highly recommend to anyone
Would highly recommend to anyone. Everything completed online. No hour long telephone conversationsupport required! Received my loan within 24 hours. Highly competitive rates. Very impressed.
100 percent garentee of clearscore then …
100 percent garentee of clearscore then they want your personal pin and password for your bank ? Then they knock you back even tho you have a high score of clearscore and 100 garentee dodgy company in my opinion.
Honest and quick decision
Honest and quick decision. Painless application form which was great!
Just I am start to work with …
Just I am start to work with AvantCredit UK I am happy to work with you
Hi guys
Hi guys, I've got a loan from AvantCredit inJune 2015. Big mistake! I should've done my research first.I'm in shock! Two years down the road and when I checked my online account I've paid from the principal only £310 and the rest is interest!! I've got months when I literally paid only interest nothing to the principal. I called yesterday to pay half of my loan which is £1000 and I've been told that I'm not allowed to do that because my loan is not in areas! They are allowed to do that? It's that even legal?? I thought that any company will give you this option of paying off your loan early if you want to? So should I stop paying, to get in trouble and then maybe they will let me pay the loan early? This is so stupid! Can someone please suggest something otherwise I feel like getting a legal advice. Thanks
Very good very quickly
Extremely quick and trouble free.
Good for 50 per cent of the transaction
Everything was okay until I closed the account. Payment mad in full. Was logged into my account showed paid the second the transaction was confirmed by the lady at the end of the phone ... thank you sir have a nice day. Email confirmed payment but more import my bank showed that the money was taken. Then the emails start arriving ... phone them ... sorry sir that will be corrected its just computer sending them out will pass on and get this problem fixed ... web account now also showing to be in default. More emails (now becomiing more strongly worded) MORE phone calls ... oh sorry sir everything is okay I will have passed this up to management they will correct the error ... more emails. Lucky I remembered to cancel the direct debit just as the computer was about to take payments again!!!!! Now the emails started ... your bank instructions are not in place please set immediately ... can't log into my account with them unless I first put my banking details back in place ...Was also now getting very worried that maybe someone from the company is taking the payments and not putting it into the system (not in their pocket ... just incompetent). The communication between departments seem as the very best 'hit and miss' at the worst 'non existent. I do not know if this is down to poor training or staff morale (everyone seemed so lovely and helpful on the phone but the solving of the your problem stops there!!!!!) Anyway great for getting the loan quick and fast ... but at the end!!!! They reallty need to look at what is going on their departments.
Very fast and professional excellent …
Very fast and professional excellent company
The worst and last company I will ever use
The worst and last company I will ever get a loan from! Paid half my loan of early, tried closing my full account down today but what an absolute joke, they set up an additional 2 payments which I never agreed to! Spoke to 4 different advisors who told me 4 different pieces of information! All there staff including there managers need re-training! I will be taking this further as I do have call recordings on each call and I can't stress enough how no-one should ever use this company! Absolutely disgusting, I can't begin to explain how terrible the service from this company is
The speed and efficiency of the …
The speed and efficiency of the organisation is unparallel. Customer service unbeatable.
The loan application was quick and …
The loan application was quick and easy. Very efficient service.
at last a company who will give you a …
at last a company who will give you a break keep up the good work
Don't pay off your loan early!!!!!
Don't pay off your loan early you will be penalised by refusal of another loan. I paid off my loan 3 years early and a few months later when my car died and needed to buy another one, even though I had changed jobs and my income had rose by £450 a month, they refused me. Go figure. So the only reason I can think of is that I annoyed them by paying off me loan early. Don't think I will ever use them again.
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