Avada Commerce Reviews 4,268

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,092 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and pleasant demeanor, making interactions enjoyable. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The app itself is often described as powerful and effective, with users finding it easy to install and customize. Reviewers are particularly impressed with the quick response times from the support team, who are consistently available and efficient in resolving issues. The overall user experience is consistently rated as excellent, with many appreciating the smooth functionality and the team's willingness to go the extra mile, even offering custom solutions when needed.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Application

Consumers find the app to be highly positive, praising its functionality, ease of use, and customization... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the app intuitive, easy... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your software is very useful, very beautiful, and free to use. Compared to other apps that cost tens of dollars to use and look as good as yours, I wish your team continued success and thank you very... See more

Rated 5 out of 5 stars

I'm very happy with this app; it has truly helped my business a lot. Tiana's service has been excellent; she resolved my questions quickly and kindly. Highly recommended service.

Rated 5 out of 5 stars

Amazing plugin feature with best customer service. I love this! Highly recommended! Jasmine helped me a lot!


Company details

  1. Direct Mail Advertising
  2. CRM Provider
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Software Company

Written by the company

Avada Commerce is a dedicated leading app builder for Shopify where you can find any e-commerce solutions for your online business with great support and officially qualified module quality


Contact info

5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovely experience as always

Lovely experience as always! Exceptional customer service and special props to Jasmine and Kelvin (technical associate) for helping me resolve all my concerns promptly.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Avada AEO Optimizer has been very…

Avada AEO Optimizer has been very useful for setting up LLMs.txt and improving how AI agents can understand and read our store information. The setup is simple, practical, and helpful for making our Shopify store more ready for AEO and AI search visibility.

Tobias, the person who helped me, was very supportive and guided me clearly through the process. Highly recommended for Shopify store owners who want to prepare their website for the future of AI-driven discovery.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Honestly really impressed with this app…

Honestly really impressed with this app so far. It works flawlessly, is super customizable, and you can tell a lot of thought went into it. What stood out the most for me was the live support fast, helpful, and genuinely proactive.

Big thanks to Tiffany in particular. She was incredibly kind and went above and beyond trying to help, even pointing out improvements and things I hadn’t even asked about but that she knew could make the experience better. Super professional and very easy to deal with. Highly recommend!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

the app using was so smooth

the app using was so smooth, the support team is really helpful in all the ways i could ask for. Sienna and Annie really solved all my issues ASAP. the team was quick to response and very efficient. thank you!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful team

AOV.ai support team has always been extremely helpful with any issues I have. Wonderful implementation, especially with bundle builder. Really appreciate the help and support.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Company!

Had a wonderful experience installing and getting their AOV.ai shopify apps on our page Pure & Sure. Their customer care is very helpful and the app has all the features that we wanted. Recommended!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I am highly impressed with the support…

I am highly impressed with the support provided by Avery. The assistance was professional, quick, and solved my issues immediately. It is rare to find such dedicated customer care. I definitely recommend this app to others looking for excellent service. Thank you, Avery, for the outstanding help and guidance!"

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Support & App

I had a wonderful experience with Jasmine, who was incredibly helpful and patient throughout. She even guided me on things I hadn’t considered, like matching the app’s font to my website and enabling an editable discount code. The app itself works perfectly, is very easy and intuitive to use and offers a lot of customisation options. I’m very happy with both the support and the app.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

This is a great app— fantastic customer support

This is a great app—it does the job perfectly. With features like bundles and customizable shopping carts, it’s truly a fantastic tool. The team is amazing; I had a few setup issues, and they were very responsive. A big thank you to Cindy, who did a fantastic job.

5 May 2026
Unprompted review

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